Student Support Coordinator

2 weeks ago

University of British Columbia Okanagan campus, Canada University of British Columbia Full time

Staff - Union

Job Category

BCGEU Okanagan Support Staff

Job Profile

BCGEU OK Salaried - Support Services Assistant II

Job Title

Student Support Coordinator

Department

UBCO | SE-Change Academic Programs | Faculty of Management

Compensation Range

$4,270.00 - $4,897.00 CAD Monthly

Posting End Date

March 18, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Job Summary

This position provides administrative coordination and support for students in academic programs offered through the Social and Economic Change Laboratory (SE-Change), and the Faculty of Management (FoM).

Organizational Status

Reports directly to the Manager, Academic Programs, SE-Change. This position works in collaboration with other Faculties and units on both campuses, including but not limited to: Academic Advising, Enrolment Services, Disability Resource Centre, Financial Services, University Relations, Provost’s office, Development and Alumni Relations, ISI (International Student Initiative), SRA (Student Recruitment & Undergraduate Admissions), COGS (College of Graduate Studies), and all Okanagan Faculties, and the Vancouver-based Faculty of Land and Food Systems.

Work Performed

Provides program coordination and student support:

- Provides general information to current and pre-admission students, including academic program options and tuition deposit instructions.
- Assists students with course selection and registration.
- Administers complex processes of academic concessions and advises students on the
process and appropriate forms and documentation required.
- Understands the background information and documentation required to make decisions on academic concessions and proactively undertakes the appropriate steps to obtain that information in a timely manner.
- Navigates the Student Information Services Centre (SISC) using a high-level restricted access and makes changes to student records, as required, e.g., course registrations, Sessional Evaluation status. As processes change, it is expected this level of access will be utilized with Workday.
- Monitors changes to university academic and administrative policies; assisting with development and review of policies and procedures relating to academic programs in SE-Change and FoM.
- Performs degree audits to ensure students have completed degree requirements.
- Performs pre-requisite checks to ensure students are meeting course requirements, and manages course enrolment appropriately, communicating with students and instructors in a timely, diplomatic manner.
- Drafts agendas, records and transcribes meeting minutes and follows up on the progress of action items.
- Assists with assignment and monitoring of awards and scholarships as recommended by SE-Change or FoM.
- Oversees the tracking of student performance and notifies Academic Program Coordinators of withdrawals and provisional/probationary standings.
- Investigates venues, books venues and arranges for payments to vendors, working within approved budgets for activities associated with academic programming.
- Ensures proper submission of student and faculty administrative forms.
- Assists with developing schedules and timetables.
- Revises and maintains course and program-level timetabling in response to program policy changes.
- Prioritizes and directs incoming tasks for timely and appropriate actions and responses.

Assists with student communications:

- Maintains information flows to students regarding notification of critical dates and deadlines (e.g., course registration, add/drop and withdrawal deadlines).
- Ensures that SE-Change and FoM website content is accurate, clear, updated in a timely manner and is consistent across other UBC sites, as required.
- Works with Canvas and SISC to send out notices and communicate program-level information to students.
- Updates program related documents such as student and faculty handbooks, and related information such as handouts, forms and web entries.

Supports student recruitment activities for SE-Change programs:

- Applies in-depth knowledge and understanding of complex admission requirements and admission policies in responding appropriately to inquiries.
- Designs and executes social media activity, based on an overarching strategic plan, in accordance with recruitment and admissions objectives.
- Acts as a first point of contact to prospective students, establishing an effective relationship on behalf of SE-Change.
- Prepares and updates promotional materials for ongoing recruitment programs.
- Participates in the development of materials for planning, coordinating and delivery of on
- and off-campus recruiting events.

Performs other related duties as required

Consequence of Error/Judgement

Supervision Received

This position is expected to work independently under the general guidance of the Manager, Academic Programs. This position is expected to be able to take initiative, proble

  • Pre-clerkship Program Coordinator, Year 1&2

    4 weeks ago

    University of British Columbia (Okanagan campus), Canada University of British Columbia Full time

    Staff - Union Job Category BCGEU Okanagan Support Staff Job Title Pre-Clerkship Program Coordinator, Year 1&2 Department UBCO | Year One and Two Program Support | Southern Medical Program | Faculty of Medicine (Allison Gilbert) Posting End Date May 27, 2023 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date...

  • Support Services Asst Ii

    4 weeks ago

    University of British Columbia (Okanagan campus), Canada University of British Columbia Full time

    Staff - Union Job Category BCGEU Okanagan Support Staff Job Profile BCGEU OK Hourly - Support Services Assistant II Job Title Support Services Asst II Department UBCO | Leadership Team | Irving K. Barber Faculty of Science Compensation Range $30.05 - $34.47 CAD Hourly Posting End Date August 19, 2023 Note: Applications will be accepted until...

  • Facility and Operations Coordinator, Ssc 1

    6 days ago

    University of British Columbia (Okanagan campus), Canada University of British Columbia Full time

    Staff - Union Job Category BCGEU Okanagan Support Staff Job Profile BCGEU OK Salaried - Support Services Coordinator I Job Title Facility and Operations Coordinator, SSC 1 Department UBCO | Recreation | Athletics and Recreation Compensation Range $5,050.00 - $5,789.00 CAD Monthly Posting End Date August 15, 2023 Note: Applications will be...

  • Academic and Career Advisor

    2 days ago

    University of British Columbia (Okanagan campus), Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Student Management, Level B Job Title Academic and Career Advisor Department UBCO | Program Support | Academic Advising Compensation Range $5,906.25 - $8,508.42 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The...

  • Ubc Camps

    7 days ago

    University of British Columbia (Vancouver campus), Canada UBC Camps Full time

    **Overview**: UBC Camps invites you to be an integral part of a unique program for Canadian and International youth. Our goal is to create a fun learning environment that takes place inside and outside of the classroom. We combine formal education with exciting extra-curricular activities and sightseeing opportunities. Each Overnight Program Coordinator...

  • Grants Clerk

    7 days ago

    University of British Columbia (Okanagan campus), Canada University of British Columbia Full time

    Staff - Union Job Category BCGEU Okanagan Support Staff Job Profile BCGEU OK Salaried - Support Services Assistant I Job Title Grants Clerk Department UBCO | Research Services | Compliance and Administration Compensation Range $4,258.00 - $4,878.00 CAD Monthly Posting End Date May 20, 2024 Note: Applications will be accepted until 11:59 PM on...

  • Assistant Professor

    4 weeks ago

    University of British Columbia (Okanagan campus), Canada University of British Columbia Full time

    Academic Job Category Faculty Bargaining Job Title Assistant Professor - Open Search Department UBCO | Faculty | Department of Earth, Environmental and Geographic Sciences | Irving K. Barber Faculty of Science (Kyle Larson) Posting End Date February 16, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date...

  • Account Coordinator

    3 weeks ago

    British Columbia, Canada UC Santa Barbara Full time

    The UCSB Central Coast Community Labor Project invites applications for the position of Academic Coordinator. The Academic Coordinator is supervised by the Community Labor Project Executive Director and will liaise with the Blum Center on Poverty, Inequality, and Democracy, ISBER (Institute for Social, Behavioral, and Economic Research), the Offices of the...

  • Early Childhood Educator-1

    2 days ago

    University of British Columbia (Okanagan campus), Canada University of British Columbia Full time

    Staff - Union Job Category BCGEU Okanagan Childcare Job Profile BCGEU OK Hourly - Early Childhood Educator Job Title Early Childhood Educator-1 Department UBCO | Administration | Child Care Compensation Range $25.69 - $26.73 CAD Hourly Posting End Date September 16, 2023 Note: Applications will be accepted until 11:59 PM on the day prior to the...

  • Stroke Research Clinician-1

    6 days ago

    University of British Columbia (Okanagan campus), Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Title Stroke Research Clinician-1 Department UBCO | Sakakibara Laboratory | Southern Medical Program | Faculty of Medicine (Brodie Sakakibara) Posting End Date May 25, 2023 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above. Job End Date Dec 31, 2024 -...

  • Academic Coordinator, UCSB Central Coast Community Labor Project

    3 weeks ago

    British Columbia, Canada UC Santa Barbara Full time

    The UCSB Central Coast Community Labor Project invites applications for the position of Academic Coordinator. The Academic Coordinator is supervised by the Community Labor Project Executive Director and will liaise with the Blum Center on Poverty, Inequality, and Democracy, ISBER (Institute for Social, Behavioral, and Economic Research), the Offices of the...

  • Academic Support Teacher

    1 week ago

    British Columbia, Canada St. Clement's School Full time

    Driven by our desire to help students thrive in their academic and personal lives, the Saanich School District provides quality educational programs and a safe and nurturing learning environment for the over 7,000 culturally diverse students within its 18 schools. Serving the Saanich Peninsula located just north of Victoria, BC, the district has one of the...

  • Academic Support Teacher

    1 week ago

    British Columbia, Canada St. Clement's School Full time

    Driven by our desire to help students thrive in their academic and personal lives, the Saanich School District provides quality educational programs and a safe and nurturing learning environment for the over 7,000 culturally diverse students within its 18 schools. Serving the Saanich Peninsula located just north of Victoria, BC, the district has one of the...

  • Indigenous Support Teacher

    1 week ago

    British Columbia, Canada St. Clement's School Full time

    District Overview Driven by our desire to help students thrive in their academic and personal lives, the Saanich School District provides quality educational programs and a safe and nurturing learning environment for the over 7,000 culturally diverse students within its 18 schools. Serving the Saanich Peninsula located just north of Victoria, BC, the...

  • Personal Trainer/ Boot Camp Class Instructor

    7 days ago

    University of British Columbia (Vancouver campus), Canada UBC Recreation Full time

    This role will provide customized Personal Training sessions and engaging Boot Camp classes for UBC students, faculty, staff, and community users through UBC Recreation’s Fitness & Classes program. There are also limited opportunities to instructor Summer Health & Fitness Camps. DESCRIPTION OF DUTIES The UBC Recreation Fitness Programs department is...

  • Indigenous Support Teacher

    1 week ago

    British Columbia, Canada St. Clement's School Full time

    District Overview Driven by our desire to help students thrive in their academic and personal lives, the Saanich School District provides quality educational programs and a safe and nurturing learning environment for the over 7,000 culturally diverse students within its 18 schools. Serving the Saanich Peninsula located just north of Victoria, BC, the...

  • Indigenous Support Teacher

    1 week ago

    British Columbia, Canada St. Clement's School Full time

    District Overview Driven by our desire to help students thrive in their academic and personal lives, the Saanich School District provides quality educational programs and a safe and nurturing learning environment for the over 7,000 culturally diverse students within its 18 schools. Serving the Saanich Peninsula located just north of Victoria, BC, the...

  • Bc Eating Disorders Cluster Coordinator

    5 days ago

    British Columbia, Canada University of British Columbia Full time

    Staff - Non Union Job Category Non Union Technicians and Research Assistants Job Profile Non Union Hourly - Research Assistant /Technician 3 Job Title BC Eating Disorders Cluster Coordinator Department Coelho Laboratory | Department of Psychiatry | Faculty of Medicine Compensation Range $24.51 - $28.95 CAD Hourly Posting End Date March 3,...

  • Community Safety Coordinator

    2 weeks ago

    British Columbia, Canada Indigenous Perspectives Society Full time

    Job Information Reports to: Lands Manager Location: Hybrid Hours: 37.5 per week (Full-Time) Job Type: Permanent Salary Range: $27-$37 per hour Benefits: Yes About K’ómoks First Nation We, the K’ómoks people, envision a prosperous and healthy Nation, in which we exercise our rights and title throughout our territory, honoring our people, lands,...

  • Registrar Associate

    5 days ago

    British Columbia, Canada Alliance for Arts and Culture Full time

    Emily Carr University of Art + Design is a school of students, faculty, thinkers and makers unlike any other. Established in 1925, we are the only specialized, accredited, public, post-secondary university in British Columbia solely devoted to education and research in the creative sector and its associated knowledge economy. We merge research, critical...