Certificates Administrator

2 weeks ago

Toronto, Canada Fidelity Investments Full time

Job Description

Please note : This role is designated as 100% In Office, and is a contract role until Dec 27, 2024

What We Do

Based in Toronto, Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and registered Portfolio Managers.

For more information about Fidelity Clearing Canada, please visit


Business Overview:
The FCC Certificates department ensures accurate timely processing of all physical securities related transactions. The department as a whole is responsible for managing the processing of entries in client accounts, deposit and withdrawal requests for securities with various depositories, processing requests with transfer agents or issuers, and maintaining FCC’s secured vault location.

What You Will Do:
Reporting to the Team Manager, Certificates, the Certificates Administrator is responsible for processing entries in dataphile to accurately reflect positions in client accounts and within Fidelity, setting up deposits/withdrawals with various securities depositories, facilitating various requests involving physical securities, as well as maintaining Fidelity’s secured vault location. The Certificates Administrator communicates with Fidelity Clearing Canada internal partners, our clients and counterparties. By working with these key stakeholders, we achieve accurate and timely processing while mitigating risk to all involved.

As part of the certificates team, you will be responsible for the following:

- Process entries in dataphile to accurately reflect physical securities within client accounts as well as their location within Fidelity.
- Process entries with depositories (CDS/DTC) for the deposit/withdrawal of physical securities.
- Facilitate different requests involving physical securities including:

- Having securities reregistered as required
- Assisting with receiving or delivering physical securities as part of account transfers
- Processing legend removals on restricted securities
- Having securities split or consolidated as necessary
- Communicate with transfer agents, issuers and their legal counsels as required to ensure all requirements are met for the processing of above listed transactions.
- Ensure Fidelity’s onsite and offsite securities storage locations are properly maintained and organized.
- Work with internal Fidelity teams to reconcile Fidelity’s physical holdings.
- Respond timely to verbal or written client requests.
- Intake and distribution of incoming mail, couriers and faxes.
- Retrieval of sensitive documentation from our client firms and secured vault located in the downtown core.
- Create and distribute reports to clients and management.

What We Are Looking For:

- More than 1 year of related experience within operations in the financial services industry, preferably 1 year in settlements and/or physical certificates within the correspondent clearing business.
- Completion of post-secondary education or equivalent experience.
- Excellent MS Excel skills and proficient with the MS Office environment.
- Strong customer service skills, with ability to build credibility and rapport to gain customer confidence.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.


No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:
Awards

Canada's Top 100 Employers
- Greater Toronto's Top Employers
- Canada's Top Family-Friendly Employers
- Canada's Top Employers for Young People

Great Place To Work Certified- Best Workplaces for Inclusion- Best Workplaces for Mental Wellness Best Workplaces for Today's Youth- Best Workplaces for Women- Best Workplaces in Financial Services & Insurance- Best Workplaces in Ontario- Best Workplaces with Most Trusted Executive Teams

Human Resource Director (HRD) - Best Place To Work
- HRD - 5-Star Benefit Program
- HRD - 5-Star Diversity & Inclusion Employer
- Canadian Compassionate Companies - Certified
- Benefits Canada's Workplace Benefits Award - Future of Work Strategy
- TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting

Designations
- A Canadian Compassionate Company
- Great Place to Work (Dec 2022 - Nov 2023)
- Best Workplaces for Women 2023 by Great Place to Work

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