Administrative Clerk Nor 23019

2 weeks ago

New Glasgow, Canada Nova Scotia Provincial Housing Agency Full time

**Administrative Clerk**
**Northern District**
**Location: New Glasgow**
**Type of Employment: Part-time, Casual**
**Union Status: Non-Union (Excluded)**
**Competition # NOR 23019**
**Closing Date: March 22, 2023**

**About Us**

Nova Scotia Provincial Housing Agency (NSPHA) is the provincial government agency responsible for the administration and delivery of affordable housing solutions for low-income Nova Scotians.

We contribute to the prosperity of Nova Scotia by helping individuals and families find a home that’s right for them, at a price they can afford, in a healthy and vibrant community that offers the services, support and opportunities they need. We accomplish this by working closely with other levels of government as well as private and community partners.

**About Our Opportunity**

Reporting to the Supervisor, Client Services, the Administrative Clerk is the first point of contact for tenants, applicants and the general public. The incumbent is accountable for front desk reception and accounts receivable to ensure effective client service and the efficient running of the office.

**Primary Accountabilities**
- Handle phone and walk-in inquiries from visitors, applicants, tenants, contractors and staff.
- Process and track work orders and purchase orders in accordance with established policies and procedures.
- Create tenant charge batches under the direction of the Maintenance Supervisor and/or Supervisor Client Services, prepare invoices to tenants for unit damages, keys, lock changes, etc.
- Provide clerical services to the staff of the site office, including the preparation of lease packages for new tenants, scheduling lease signings, and assisting to process vacating tenant files.
- Maintain electronic and paper records/files related to tenancy, work orders, purchase orders, units and buildings.
- Accept rental payments, process debits, maintain a small petty cash fund, safeguarding the Northern District site office credit cards and tracking issuance to and return of cards by staff.

**Qualifications and Experience**
- Business Administration or Secretarial diploma program, plus two years’ related experience.
- Competency in desktop software, including Microsoft Office and strong keyboarding skills.
- Excellent knowledge of office procedures and practices are required to maintain accurate and secure files, track and follow-up information/report requests and manage petty cash.
- Strong interpersonal skills to work with co-workers, tenants, contractors and vendors, other departments, and the public in a positive, tactful, courteous and cooperative manner.

**Assets**
- Competency in Yardi Property Management software.
- Current Emergency First Aid and/or WHMIS certifications.

**Competencies** required at this level of work are Organization, Time Management,
Communication and Client Service.

Checks may include one or more of the following: criminal background checks, driver’s abstract, and confirmation of education credentials.

**Equivalency**

**Benefits**

Based on the employment status, eligibility and union agreement, the NSPHA offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs and flexible working schedules.

**Classification: CL 14**
**Salary Range: $21.11 to $23.25 Hourly**
**Work Week: 21H**

**Note: This is not a Civil Service position.**

**To Apply**

**Please merge your cover letter and resume into one document when applying. In the cover letter or resume, please quote the competition number and name.**
- Submissions must be received by midnight on the closing date. We thank all applicants for their interest; however, only those selected for an interview will be contacted._

**Job Types**: Part-time, Casual
Part-time hours: 21 per week

**Salary**: $21.11-$23.25 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- New Glasgow, NS: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location

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