Team Lead

1 month ago

Gatineau, Canada Smile Innovations Group Full time

**Team Lead - Removables**

Reports to: General Manager

**ABOUT MILIDENT**

Opened in June 1995, Milident Inc specializes in the creation of complex cases, implant-supported crown and bridge, fixed and removable dentures as well as orthodontic appliances. Always at the forefront of technology, Milident Inc. continues to offer its products and services tailored to the specific needs of its clientele. Through its internal research and development program, Milident Inc. is continually exploring new technological advances in manufacturing its high-precision dental prosthesis.

**Description**:
The Team Lead Removables will provide leadership and oversee efforts of the removables/denture production and case management, coordinating workloads, providing support to ensure on-time delivery, monitoring issues, and ensuring production targets, Key Performance Indicators (KPIs), and quality standards are met.

**General Responsibilities**:

- Work to ensure resources are applied in an efficient and effective manner to meet delivery requirements while achieving quality and safety standards.
- Manage, direct, and coach all direct reports in departments.
- Meet and participate with other supervisors/leadership time to make recommendations and implement strategies for improvement.
- Identify and mitigate bottlenecks in the department.
- Hands-on production work alongside the department's dental technicians.
- Analyze, manage, and control hours worked by all employees in said departments.
- Help, maintain company policies as it relates to departments.
- Manage, monitor, and maintain equipment and make recommendations to improve technology.
- Must be able to analyze the finished product and ensure company quality standards are always met.

**Qualifications**:

- Certification as a Registered Dental Technician or equivalent education and experience.
- 5+ years of experience in dental technology, CAD design experience a plus.
- Experience leading/managing teams.
- Must possess strong interpersonal skills (oral and written) to develop relationships with various stakeholders (Team Members, Doctors, Executive Leadership Team, etc.)**Chef d'équipe - Amovibles**

Relève du : directeur général

**À PROPOS DE MILIDENT**

Ouverte en juin 1995, Milident Inc se spécialise dans la création de boîtiers complexes, de couronnes et bridges implanto-portés, de prothèses fixes et amovibles ainsi que d'appareils orthodontiques. Toujours à la fine pointe de la technologie, Milident Inc. continue d'offrir ses produits et services adaptés aux besoins spécifiques de sa clientèle. Grâce à son programme interne de recherche et développement, Milident Inc. explore continuellement de nouvelles avancées technologiques dans la fabrication de ses prothèses dentaires de haute précision.

**Description**:
Le chef d'équipe des amovibles assurera le leadership et supervisera les efforts de production des amovibles / prothèses dentaires et de la gestion des cas, en coordonnant les charges de travail, en fournissant un soutien pour assurer la livraison à temps, surveiller les problèmes et garantir les objectifs de production, les indicateurs de performance clés (KPI) et les normes de qualité sont remplies.

**Responsabilités générales**:

- Travailler pour s'assurer que les ressources sont appliquées de manière efficiente et efficace pour répondre aux exigences de livraison tout en respectant les normes de qualité et de sécurité.
- Gérer, diriger et encadrer tous les subalternes directs dans les départements.
- Rencontrer et participer avec d'autres superviseurs/dirigeants pour faire des recommandations et mettre en œuvre des stratégies d'amélioration.
- Identifier et atténuer les goulots d'étranglement dans le département.
- Travail de production pratique aux côtés des techniciens dentaires du département.
- Analyser, gérer et contrôler les heures travaillées par tous les employés desdits départements.
- Aider, maintenir et les politiques de l'entreprise en ce qui concerne les départements.
- Gérer, surveiller et entretenir l'équipement et faire des recommandations pour améliorer la technologie.
- Doit être en mesure d'analyser le produit fini et de s'assurer que les normes de qualité de l'entreprise sont toujours respectées.

**Qualifications**:

- Certification en tant que technicien dentaire agréé ou formation et expérience équivalentes.
- 5 ans et plus d'expérience en technologie dentaire, expérience en conception CAO un atout.
- Expérience de la direction/gestion d'équipes.
- Doit posséder de solides compétences interpersonnelles (orales et écrites) pour développer des relations avec divers intervenants (membres de l'équipe, médecins et équipe de direction, etc.

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