Customer Sales Support

7 months ago

Winnipeg, Canada Norstar Industries Ltd. Full time

Norstar Industries Ltd. is a locally-owned manufacturer of conveyance equipment for the agriculture, agri-industrial and industrial markets. Located just outside the town of Rosenort, MB, Norstar prides itself in providing market-leading products that are exceptional on every level. To do this, we need an exceptional team.

**Position Responsibilities will include but are not limited to**:

- Receive leads from internal CRM system and follow up with customers to complete quotes / orders
- Update and maintain the CRM system with information pertaining to the customer and order(s)
- Close sales by negotiating terms, pricing, and contracts to secure agreements with customers
- Attend weekly meetings with the CSO to provide updates, review current quotes and other related action items
- Periodically travel to / attend trade shows with Territory Sales Managers. (Throughout Canada)
- Assist with the preparation and set up of company booth and sample products while at trade shows, and work with the Territory Sales Manager at the trade show to promote the company, its products and network
- Assist Territory Sales Managers with quote preparation. Forwarding completed quotes to customers
- Work closely with internal team to gather all required information for quotes (timelines, costs, logstics etc).
- Part Sales: Receive inbound orders for placement parts
- Collaborate with and maintain communication with design team to understand customer requirements and work together to develop customized solutions to meet customer needs
- Participate in sales training to enhance sales skills, product knowledge, and understand sales techniques
- Participate in sales meetings: attending team meetings, conference calls, and training sessions to discuss sales strategies and share best case practices
- Other duties as assigned as related to position

**Qualifications**:

- Previous sales experience in a similar role is required and previous experience with agricultural equipment and sales would be a strong asset
- Excellent communication skills, written and verbal (English)
- Customer service experience, with the ability to maintain positive working relationships.
- Able to work in an office setting, lift up to 45 pounds, and be comfortable with visiting the production floor to speak with production team as required (required to wear proper PPE - boot caps / steel toe shoes, eye protection, ear buds, etc)
- Proficient in MS Office programs and can learn new systems quickly
- Strong accuracy with data entry
- Must have strong time management and organizational skills
- Team player who can build trust in a team setting quickly
- Able to travel within Canada (highway travel, company vehicle)

If you believe you would be the right person for this role, we welcome you submit your Cover Letter and Resume in to our Human Resources Department by clicking on Apply

Join Norstar Industries and contribute to our mission of delivering innovative construction solutions to our valued customers.

We thank all those who apply, however; only those selected for an interview will be contacted.

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Application question(s):

- Are you legally entitled to work in Canada?
- Do you currently reside in Manitoba, Canada?

Work Location: On the road

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