Customer Service/inside Sales
2 weeks ago
**Job description**
We are looking for a team player to fill an essential Customer Service - Inside Sales Support role for our Calgary-based fast-paced e-commerce business.
We are looking for a well-organized, self-disciplined person who focuses on outstanding customer service and sales support.
Here is an outline with the details of the position:
**Customer Service / Inside Sales**
- Answering customers on our online chat feature (Freshchat).
- Obtain freight quotes for customer orders.
- Prepare shipping documentation for orders
- Processing transactions and payments.
- Receiving shipments from UPS, FedEx, andother couriers.
- Light packing of some small orders.
**Administrative duties**
- Posting orders/invoices, payments and bills to our sales program, Quickbooks.
- Inbound newly arrived products.
**QUALIFICATIONS**
- Being an e-commerce business, we require a strong computer, online orientation, organization, and listening skills.
- Past Customer Service and Inside Sales are a MUST.
- Knowledge of Microsoft Office is a MUST.
- **QuickBooks experience is an asset.**:
- Excellent communication skills, verbal and written.
- Extremely strong attention to detail.
- Excellent interpersonal skills.
**Salary**: $44,850.00-$65,000.00 per year
**Benefits**:
- Casual dress
- On-site parking
Schedule:
- 8-hour shift
Supplemental pay types:
- Overtime pay
**Experience**:
- Customer Service / Inside sales: 3 years (required)
- QuickBooks: 3 years (is an asset)
**Salary**: $20.00-$40.00 per hour
**Benefits**:
- Casual dress
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Calgary, AB T2C2X7: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 3 years (required)
- QuickBooks: 1 year (required)
Work Location: In person
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