Inside Sales – B2C Channel

3 weeks ago

Calgary, Canada Groupe ISN Canada Inc. Full time

Role Overview:

We have a lucrative outstanding opportunity available to join our Canadian Sales Team as an Inside Seller - B to C channel and Commercial Sales Support, located from our Calgary, Alberta office or working remotely as required. Your success will be measured on meeting or exceeding sales goals and targets.

The successful candidate will have successful previous professional sales experience in selling and closing sales opportunities by effectively accepting inbound sales calls and making outbound sales calls, being a strong and fast decision maker, identifying potential new customers, sales opportunities, solving issues and providing sales support and business opportunities and growing existing sales business.

Your goal would be to establish a strong network of accounts that are willing to build a partnership in success and growth and support our marketing and business models. Therefore, you will have to maximize your efforts to capitalize on your goals while building new sales with your set targets. You will also support the Western Inside Sales Team and the Western Regional Manager on the day-to-day business as needed.




Job Summary:

Under the coaching and supervision of the Western Regional Manager, the Inside Sales – B2C channel and Commercial Sales Support is primarily responsible for; making quotations, selling products, taking orders, providing follow up on quotations, coordinating shipping, freight, and installations, and acting as a selling consultant with customers, as well as coordinating repairs, equipment parts and warranty support, arranging inspections when needed or required. The incumbent performs all the tasks relating to sales support for equipment, parts, and service according to the assigned product range.


Main Tasks:

  • the inbound call centre during the designated business hours.
  • inbound phone calls, reply to emails, and online order requests, identify customer needs, when necessary, by asking specific questions about the prospects needs, garage, equipment required, type of vehicle repaired, etc.
  • assigned monthly gross sales target & gross profit targets.
  • sales quotations on required products and process orders for customer, B2C.
  • Commercial Sales team members on providing quotations, follow up on quotations and post sales support to required commercial accounts when required.
  • Strategic Accounts Commercial Sales Campaigns and account development.
  • sales phone calls and emails to assigned Commercial Accounts and Buy 2 Use Strategic Accounts.
  • options on different types of products that best suit the customer’s needs.
  • products, quote products, handle objections, develop sales options and close sales and provide required sales follow up.
  • outbound sales follow-up phone calls with customers who have been quoted to ultimately close quoted sale opportunities.


ISN provides a competitive base salary, monthly target bonuses along with a monthly commission program and excellent company benefits, working within a fun exciting team-based work environment. ISN also offers a great career advancement and development opportunity for the right candidate who wants to grow their career.

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