Wfm Technical Consultant

5 months ago

Etobicoke, Canada ADP Full time

In this role, **WFM Technical Consultant (TC)** is responsible for the flow of data between the ADP Time & Attendance / Workforce Manager product and the client’s HR, Payroll and other management systems.
- The WFM TC configures and develops the Workforce Manager interfaces and serves as the expert regarding data best practices within the Time & Attendance Domain.
- Preferred Knowledge of languages (JavaScript, JSON, Groovy, SQL, Boomi).
- You'll combine your analytic skills with your ability to convert complex data—consulting with customers to analyze data and build confidence to use our products with ease. You'll leverage our training programs and service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

**What you’ll do**:_Responsibilities_

**What you can expect on a typical day**:
**Be a True Partner. Are you the ultimate relationship builder?**
- You will partner with clients to truly understand their business and related needs, building long term trust. **Design and document the client's solution** including business requirements, interface specifications and any other specifications required according to ADP's methodology and project scope.
- Take ownership of the **configuration** and work with other teams/streams/areas to deliver and unit test the system as designed.
- Become the most credible resource, focused on analyzing the client’s existing systems, interface requirements, and business processes.
- Be a team player who seeks to understand the business and asks questions to other members of the client project team, sales, and client service.
- Take ownership of issues and gaps between client requirement and ADP WFM product and work with other teams/streams/areas to resolve them.
- Provide guidance to the client in preparing testing activities (test scripts, scenarios).
- Support data migration activities like data cleansing, mapping and conversion.

**TO SUCCEED IN THIS ROLE**:_Requirements _
- Experience deploying and working with Interfaces, API, databridges... etc.
- Experience working cross functional teams.
- Excellent communication (written and verbal) and presentation skills.
- Ability to work autonomously as well as in a team environment.

**Bonus points for these**:_Preferred Qualifications_
- **Implementation Experience**: Demonstrated participation in implementation projects, with hands-on experience in conducting solution walkthrough sessions that facilitate a smooth transition for stakeholders.
- **HCM Systems Knowledge**: Familiarity with Human Capital Management (HCM) systems, specifically in Time & Attendance solutions such as Kronos, Dimensions, and Workforce Management (WFM).
- **Technical Proficiency**: Comfortable with programming and integrations, with experience in languages and tools including SQL, XML, JSON, Groovy, Boomi, and Certinia—enhancing overall project efficiency.
- **Web Technology Savvy**: Strong understanding of contemporary web technologies, coupled with practical knowledge of multiple operating systems, ensuring versatility in project environments.

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN**:

- **Focus on your mental health and well-being.** We take care of one another and offer support for your well-beingbecause healthy associates are happy ones.
- **Join a company committed to giving back **and generating a lasting, positive impact** **upon the communities in which we work and live.
- **Knowledge to help you grow.** Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
- **Innovate. Problem-solve.** Shape the future of work with people you like.
- **Balance work and personal time. **Flexibility to integrate work more easily in your everyday life**.**:

- **Go Global. **With operations around the world, exciting new networking opportunities abound.
- **Belong **by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

**Jobs.adp.ca**

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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**Diversity, Equity, Inclusion & Equal Employment

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