Supervisor, Venue Presentation

2 months ago

Toronto, Canada MLSE Full time

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

**Job Description**:
Reporting to the Manager of Guest Services, Venue Presentation, you will be jointly responsible for all venues' overall cleanliness, detail, servicing, resources, care and maintenance. This position's general focus and responsibility is to ensure standardized training and documented systems have been established, implemented and maintained. You will cultivate the positive growth of the department, its colleagues and leaders as measured by our guest experience (Elevate program), brand standards (internal and external audits) and colleague experience (Employee Engagement Survey).

**Responsibilities**:

- Establish goals, measurements and results for the department supervisors along with the housekeeping staff
- Develop and update job descriptions, job task checklists and standard operating procedures for all department supervisors and housekeeping staff
- Supervise equipment and supply usage and place orders based on departmental needs
- Meet with various vendors to discuss all matters relating to the housekeeping department
- Prioritize, implement and supervise all deep cleaning and job cycle projects for the facility
- Schedule, train, assign, review and evaluate the work of assigned staff
- Prepare and maintain required housekeeping records and reports
- Assign responsibility, take corrective action, demonstrate leadership, evaluate, mentor and motivate the housekeeping supervisory team and staff.
- Supervise with facts, focus on results, provide clear direction, and encourage innovations.
- Oversee equipment, tags and reports deficiencies.
- Complete building inspections to ensure tasks are completed, MLSE cleaning standards are met, and adherence to cleaning procedures.
- Monitor and revise departmental health and safety tools, including WHMIS training programs, as needed.
- Ensure a safe work environment is maintained and that all colleagues are committed to working safely.
- Ensure adherence to MLSE service standards and policies.
- Perform other duties as required.

**Qualifications**:
- Available to work overnight / statutory holidays
- A university or college degree, preferably in hospitality management is an asset
- Housekeeping management experience with thorough knowledge of modern cleaning practices and equipment is an asset
- Ability to supervise, lead and balance multiple priorities/tasks
- Clear verbal & written communication skills
- Must be able to lead team-building, morale and service culture within the department
- Arena/multi-purpose facility experience preferred
- Ability to work while under pressure; meet tight deadlines
- Previous experience in a unionized work environment is beneficial
- Must be highly organized, energetic and possess the ability to get the job done

Additional Information
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

  • Supervisor, Venue Presentation

    2 months ago

    Toronto, Canada MLSE Full time

    **Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Supervisor, Venue Presentation

    2 months ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Venue Supervisor

    2 months ago

    Toronto, Canada The Royal Theatre Full time

    At the Royal Theatre, we strive to provide a vibrant and inclusive venue space that brings together artists and the local community through a diverse range of live events. Located in the heart of Little Italy in Toronto, we are committed to facilitating cultural engagement and creative expression by offering a platform for film screenings, festivals, live...

  • Venue Supervisor

    2 weeks ago

    Toronto, Canada Steam Whistle Brewing Full time

    **Overview**: As a Venue Supervisor you will provide leadership and direction to the Bartenders/ Servers during an event and ensure that excellent customer service is delivered. You will be the supervisor first in-last out to manage all aspects of an event from set-up, execution and tear-down, including post event reporting. You are the conductor of the...

  • Event Venue Supervisor

    3 days ago

    Toronto, Canada 2270242 Full time

    **Introduction**: **About Us**: Evergreen is a national not-for-profit helping make cities flourish. Cities that are low carbon, inclusive to all and sustainable at their core. For 30 years, Evergreen has been making Canadian cities better places to move, work, live, play and grow. We have worked from coast to coast with governments, neighborhood groups,...

  • Venue Supervisor

    2 weeks ago

    Toronto, Canada Eatertainment Catering & Events Full time

    **DESIGN EXCHANGE** **VENUE SUPERVISOR** - ____________________ **JOB DESCRIPTION** Looking to be a part of a passionate team of event and catering professionals? As Eatertainment continues to grow in this exciting and fast paced industry, our company provides an excellent opportunity to work side-by-side our team of seasoned event pros in the newly...

  • Venue Coordinator

    1 week ago

    Toronto, Canada Toben Food By Design Full time

    TOBEN Hospitality Group is looking for a new Venue Coordinator for GRACE, a versatile event space North of the Junction. This role is responsible for venue sales, venue coordination, and business development, and reports to the management team. This position is ideal for those who thrive in a growing and fast-paced environment and are looking for a breakout...

  • Event / Venue Supervisor

    1 month ago

    Toronto, Canada Eatertainment Events and Catering Full time

    **EVENT / VENUE SUPERVISOR** **EATERTAINMENT EVENTS & CATERING** ABOUT EATERTAINMENT Looking to be a part of a young and passionate team? As we continue to grow in this exciting and fast paced environment Eatertainment provides an excellent opportunity for you to learn from the experts! With our amazing loft office and test kitchen working side by side,...

  • Event / Venue Supervisor

    2 months ago

    Toronto, Canada Eatertainment Events and Catering Full time

    **EVENT / VENUE SUPERVISOR** **EATERTAINMENT EVENTS & CATERING** ABOUT EATERTAINMENT Looking to be a part of a young and passionate team? As we continue to grow in this exciting and fast paced environment Eatertainment provides an excellent opportunity for you to learn from the experts! With our amazing loft office and test kitchen working side by side,...

  • Venue Supervisor

    3 weeks ago

    Toronto, Canada The Globe and Mail Full time

    **COMPANY OVERVIEW**: The Globe and Mail is a national icon and Canada’s most recognized media brand. We’re also an international award winner for data visualization, design, and creative storytelling. A digital innovator with a global client list for our in-house AI-powered optimization, prediction and automation platform. And a place where Canadians...

  • Venue Supervisor

    5 days ago

    Toronto, Canada The Globe and Mail Full time

    **COMPANY OVERVIEW**: The Globe and Mail is a national icon and Canada’s most recognized media brand. We’re also an international award winner for data visualization, design, and creative storytelling. A digital innovator with a global client list for our in-house AI-powered optimization, prediction and automation platform. And a place where Canadians...

  • Assistant Manager, Venue Presentation

    2 months ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Coordinator, Screening Venue Logistics

    2 months ago

    Toronto, Canada TORONTO INTERNATIONAL FILM FESTIVAL Full time

    **COORDINATOR, SCREENING VENUE LOGISTICS** **Contract** **Full-time** **Event Production** TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Bell Lightbox. Our mission: To...

  • Venue Liaison

    2 months ago

    Toronto, Canada TORONTO INTERNATIONAL FILM FESTIVAL Full time

    **VENUE LIAISON** **Contract** **Full-time** **Festival Services and Event Production** TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Bell Lightbox. Our mission: To...

  • Venue Coordinator

    2 weeks ago

    Toronto, Canada Eatertainment Catering & Events Full time

    **DESIGN EXCHANGE** **VENUE SUPERVISOR** - ____________________ **JOB DESCRIPTION** Looking to be a part of a passionate team of event and catering professionals? As Eatertainment continues to grow in this exciting and fast paced industry, our company provides an excellent opportunity to work side-by-side our team of seasoned event pros in the newly...

  • Venue Coordinator

    2 weeks ago

    Toronto, Canada Eatertainment Catering & Events Full time

    **DESIGN EXCHANGE** **VENUE SUPERVISOR** - ____________________ **JOB DESCRIPTION** Looking to be a part of a passionate team of event and catering professionals? As Eatertainment continues to grow in this exciting and fast paced industry, our company provides an excellent opportunity to work side-by-side our team of seasoned event pros in the newly...

  • Venue Support Staff

    3 weeks ago

    Toronto, Canada Toronto Artscape Full time

    **Position Type**:Casual union role (IATSE) **Hiring Rate**:$16 per hour **Department**:Artscape ** **Performance and Event Venues (APEV) **Reporting to**:Assistant Manager, ** **Events Operation **Location**:Multiple locations within Toronto **How to Apply**:Please visit the Artscape **Career Page** to apply. **About...

  • Venue Support Staff

    2 weeks ago

    Toronto, Canada Toronto Artscape Full time

    **Position Type**:Casual union role (IATSE) **Hiring Rate**: ***$16.16 per hour **Department**:Artscape ** **Performance and Event Venues (APEV) **Reporting to**:Assistant Manager, ** **Events Operation **Location**:Multiple locations within Toronto **How to Apply**:Please visit the Artscape **Career Page** to apply. **About...

  • Event/venue Supervisor

    2 months ago

    Toronto, Canada Steam Whistle Brewing Full time

    **Key Responsibilities**: - Main point of contact onsite during event set-up for clients, vendors, partners and guests - Follow timeline of agenda in Venue Event Order, prepared in advance by Event Coordinator, including scheduled deliveries, vendor and staffing arrival times - Conduct pre-event duties and subsequently brief all bartenders / servers...

  • Event/venue Supervisor

    4 days ago

    Toronto, Canada Steam Whistle Brewing Full time

    **Key Responsibilities**: - Main point of contact onsite during event set-up for clients, vendors, partners and guests - Follow timeline of agenda in Venue Event Order, prepared in advance by Event Coordinator, including scheduled deliveries, vendor and staffing arrival times - Conduct pre-event duties and subsequently brief all bartenders / servers...