Associate Specialist Custom Logo
1 week ago
Position Duration -4 month contract
Position Summary:
Responsible for servicing the golf retail and corporate sales business across Canada. He/she will primarily manage orders & artwork through the system from order creation to completion. Working cross-functionally, he/she will support the execution of new service and program implementations. The Associate Specialist Custom Logo will partner with sales reps, distributors and golf retailers to ensure that Custom Logo sales communication, sales tools, and samples are communicated and processed effectively. Custom logo products include golf balls, gloves, golf bags, luggage and headwear.
Essential Functions and Key Responsibilities:
- Responsible for order management for the corporate and golf retail logo businesses, supporting sales reps and distributors/golf courses:
- Sales representative correspondence includes: (but not exclusive to)
- Stock inquires and product availabilities when they are on the road.
- Problems with an order pricing, substitution of product, ETA’s of product.
- Will also involve having a close working relationship with our DC to ensure products are shipped complete.
- Complete special pricing and credit order forms.
- Distributors/Golf course correspondence includes: (but not exclusive to)
- Any issues as outlined above with reps.
- Artwork approvals.
- Price lists, promotion & program sell-sheets, product images.
- B2B issues including logging on, passwords, and training them on the web portal.
- Ensure timely and accurate order entry of logo orders & artwork for all account types and work with pad printers, embroidery and metallic ball marker vendors to ensure on-time delivery.
- Work with credit department staff to release held Custom Logo orders to ensure delivery times are met.
- Work with IT staff to test new logo order and artwork system processes.
- Review open order reports for Custom Logo order types to ensure orders are processing complete.
- Create various Domo reports for the Custom Logo department to include order volume, stock levels, and lead times etc.
- Assist with training seasonal logo coordinators on all aspects of Custom Logo order processing.
- Attend and participate in any Department Meetings, Product Knowledge or Technical Training Sessions as required.
- Other duties as assigned.
Education, Professional Certification and Work Experience:
- Post-secondary degree/diploma required in Business, Arts, or related discipline
- 2-4 years of successful customer service experience in a service environment is preferred.
- Working knowledge of golf products not required, but would be an asset.
Knowledge and Skills Requirements
- Demonstrates initiative and is motivated to get the job done
- Strong English written, communication and interpersonal skills are a must
- Ability to use Microsoft Office products - Word, Excel and PowerPoint required.
- Graphic art knowledge an asset, but not a requirement, (Illustrator, Photoshop, Wilcom Embroidery)
- Proficient with TaylorMade Golf Company’s operating systems preferred, (Oracle, B2B, Cricket, Domo, Silhouette etc.)
Work Environment / Physical Requirements
- Light physical effort required lifting or moving lightweight materials.
- Normal office conditions, consistent phone use.
- Ability to work extended hours as seasonally required
The above description is intended to show in general terms, the responsibilities for which the position exists and the type, level and work which must be satisfactorily performed in order to be successful in the position. However, this description is not intended to be an all-inclusive listing of work requirements nor an all-inclusive list of skills and abilities required to do the job. While this is intended to be an accurate reflection of the current position, management reserves the right to add, modify, change or rescind the duties, responsibilities and activities or to make reasonable accommodations so that qualified employees can perform the essential functions at any time with or without notice.
LI-Hybrid
LI-TA1
- TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation._
-
Associate Specialist Custom Logo
3 days ago
Woodbridge, Canada TaylorMade Golf Company Full timeFixed-Term Contract Position: February to August Position Summary: Responsible for servicing the golf retail and corporate logo business across Canada. They will primarily manage orders & artwork through the system from order creation to completion. Working cross-functionally, he/she will support the execution of new service and program implementations. The...
-
Customs Associate I
5 days ago
Woodbridge, Canada FedEx Ground Careers Canada Full time**Position Title**: Customs Associate I **Job Summary**: Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs...
-
Customer Care Specialist
5 days ago
Woodbridge, Canada Quench USA, Inc Full timeQuench is an established, successful company that offers upward mobility and growth opportunity to our employees! We also offer benefits to all full time employees on their first day of employment. Quench is currently seeking a full time, remote **Customer Care Specialist.** The **Customer Care Specialist** will ensure delivery of world class customer...
-
Customer Care Specialist
7 months ago
Woodbridge, Canada Quench USA Full time**About Quench Canada** Quench Canada (a subsidiary of Culligan) is the brand that helps our growing and forward-thinking companies keep their employees, customers, and guests happy, healthy, and hydrated. We offer water-as-a-service solutions by providing pure drinking water through a broad array of bottle-free machines. Our point-of-use machines offer...
-
Customer Service Associate
2 weeks ago
Woodbridge, Canada CMP Group Ltd Full time**Customer Service Associate - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Associate to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Associate will provide an exceptional customer experience to our internal and external...
-
Customs Associate I
2 months ago
Woodbridge, Canada Fedex Canada Full timeResponsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds. **Essential Functions** - Complies with the Canada...
-
Customs Associate I
2 months ago
Woodbridge, Canada Fedex Canada Full timeResponsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds. **Essential Functions** - Complies with the Canada...
-
Customer Experience Salesfloor Associate
3 weeks ago
Woodbridge, Canada Walmart Canada Full time**Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...
-
Customer Service Associate
7 months ago
Woodbridge, Canada Young Drivers of Canada Full time**Are you a people person with great communication skills?** **Do you have office/customer service experience and above-average computer skills?** Young Drivers of Canada is looking for people like you! Join Canada’s largest driver training organization as a Customer Service Associate in our National Customer Service Centre. As part of our National...
-
Transportation & Customs Specialist
3 days ago
Woodbridge, Canada Anatolia Tile + Stone Full timeAnatolia is a leading global Brand, manufacturer, importer and distributor of wall and flooring products to some of the largest Retailers and Distributors throughout Canada, the United States and Europe. Based in Toronto, Anatolia is a privately owned 100% Canadian corporation that is not only one of the largest players within the industry, but also...
-
Customs Associate I-3
5 days ago
Woodbridge, Canada Fedex Canada Full timeResponsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds. **Essential Functions** - Complies with the Canada...
-
Omni Customer Fulfillment Associate
2 weeks ago
Woodbridge, Canada Walmart Canada Full time**Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...
-
Customer Service Specialist
7 months ago
Woodbridge, Canada Best Way Stone Ltd. Full timePaving a Brighter Future Together!_ **Who we are**: We strive to be there for our customer when others are not and that there is always a solution to our customer’s needs. **What we offer**: We offer a comprehensive compensation package, which includes: - A competitive wage, dependent on education, skills and experience. - Group Benefits (Health,...
-
(Can) Cashier
2 days ago
Woodbridge, Canada Walmart Full time**In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **Minimum Qualifications...** Outlined below are the required...
-
Customer Experience Specialist
1 week ago
Woodbridge, Canada TaylorMade Golf Company Full timePosition Summary: The Customer Experience Specialist is responsible for delivering the best customer service and support in the industry by providing excellent in-house customer service through the full use of technical, administrative, organizational, interpersonal and communicative skills. Helps establishes a culture which supports the “ELITE excellence...
-
Customer Success Specialist
8 months ago
Woodbridge, Canada Ideal Warehouse Innovations Full timeIdeal Warehouse Innovations is a worldwide leader in the design and manufacturing of loading dock, warehouse and industrial workplace safety and asset protection solutions. As a Customer Success Specialist, you play a pivotal role in ensuring we create and deliver world-class customer experiences, supporting our Channel Development team, and leveraging...
-
Collections Specialist
5 days ago
Woodbridge, Canada JELD-WEN, inc Full time**OUR COMPANY** JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows...
-
Omni Customer Fulfillment Associate
3 months ago
Woodbridge, Canada Walmart Canada Full time**Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...
-
Customer Service Representative
7 months ago
Woodbridge, Canada Unique Fine Fabrics Import Inc. Full timeUnique Fine Fabrics is a dynamic and fast growing global distributor of têxtiles and accessories. We are seeking an individual to join our Customer Service team as a product specialist. **Key Responsibilities Include**: - Process incoming customer orders accurately - Assist walk in customers with placing orders - Liaison between customer and warehouse -...
-
Customer Service Representative
7 months ago
Woodbridge, Canada Unique Fine Fabrics Import Inc. Full timeUnique Fine Fabrics is a dynamic and fast growing global distributor of têxtiles and accessories. We are seeking an individual to join our Customer Service team as a product specialist. **Key Responsibilities Include**: - Process incoming customer orders accurately - Assist walk in customers with placing orders - Liaison between customer and warehouse -...