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Customs Associate I

2 weeks ago


Woodbridge, Canada FedEx Ground Careers Canada Full time

**Position Title**: Customs Associate I

**Job Summary**:
Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.

**Essential Functions**:

- Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance - Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker) - Researches CBSA tracers and responds with clearance information - Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP) - Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries - Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process

**Minimum Education**:

- High school diploma. Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferred

**Minimum Experience**:

- No experience required, administrative experience in cross-border transportation and/or customs preferred

**Required Skills, Abilities and / or Licensure**:

- Proficiency in Microsoft Word & Excel and Internet Explorer - Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations - Excellent organizational skills and strong attention to detail - Good customer service skills

**Address**: 45 Di Poce

**City**: Woodbridge

**State**: Ontario

**Zip Code**: L4H 4J4

**Domicile Location**: FXG-CAN/CAN/QGOR/Canada - Gateway

**Auto req ID**: 371399BR

**Position Type**: Part time

**Employee Type**: Non-Exempt

**Other Job Description Information**:
FIXED TERM Part Time Contract - FOUR POSITIONS Available: Schedules below:
1. Sunday - Thursday - 8:30AM - 5:00PM (3 months Fixed TERM Contract)
2. Monday - Friday - 11AM - 4PM (3 months Fixed TERM Contract)
3. Monday - Friday - 12PM - 5PM (6 months Fixed TERM Contract)
4. Monday - Friday - 11PM - 4AM (6 months Fixed TERM contract)

Please note schedule may change based on operational needs.

**EEO Statement**: FedEx Ground is an equal opportunity employer