Receptionist

2 months ago


Edmonton, Canada CASA Mental Health Full time

CASA Mental Health is looking to hire administrative support for our downtown office The Receptionist will be the first point of contact for clients and donors, and provides administrative support for the office. This position will also provide cover for administrative staff at CASA’s other Edmonton locations.

**Job Details**

**Wage range**:$22.55 to $26.64 per hour

**Shift structure**:Five days per week, four hours per day

**Primary **location**:CASA Downtown

**Secondary location(s)**:CASA Centre, CASA Fort Road, CASA House, CASA West

**Union**: In-scope

**Classification**: Administrative Support II

**FTE**:0.55

**Status**: Permanent

**About the Role**

The receptionist will:

- Greet guests and inform staff of their arrival and direct them to rooms as required.
- Respond to phone inquiries and direct calls to the appropriate persons.
- Maintain an understanding of CASA’s programs to properly answer and/or direct questions.
- Receive, send and distribute inter-office couriers and external mail.
- Maintain a clean, safe and organized workspace.
- Order personal protective equipment, office supplies and other items as required.
- Occasionally provide cover for administrative support at other CASA sites.
- When at other sites, inform clinical staff of patient arrival and direct patients to rooms as required.

**Qualifications**
- Two years relevant administrative experience in an office setting.
- Successful completion of Medical Office Assistant and/or Business Administration program is an asset.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Proficient in Microsoft Office software.
- High level of accuracy with data entry.
- Attention to detail.
- Ability to appropriately prioritize work.

**Conditions of Employment**
- Proof of COVID-19 vaccination or exemption on the basis of a protected legal ground.

**Closing Date**:February 28, 2024

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