Credit and Collections Representative

4 weeks ago


Mississauga, Canada Staples Canada Full time

: 1236371

**Who we are**

We, at Staples Professional, provide our business customers with a deep professional expertise when it comes to Business Essentials, Furniture, Facilities, Technology, Print/Promo, and Pack and Ship, as well as next-day delivery service and customized solutions for ordering, billing and reporting. We are part of the Staples umbrella in Canada, and as such we are a true multi-channel solution provider - online, at our customers place of business and in-store, for all our customers needs. We are looking for people who are curious, passionate and put the customer first.

**We are building an inclusive and diverse team**

Staples Professional is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

**Some of what you will do**

Responsible and accountable for collection activity, credit analysis and assessment of risk with credit accounts. Additional responsibilities include relationship management, negotiation, reporting and improved communication.

**Specifically, You Will**
- Collect and follow up on aged accounts receivable, monitor payment trends and carry out corrective measures for overdue accounts as required.
- Ensure the customer operates and maintains the credit account within terms and conditions of sale/service or contract.
- Serve as the contact/liaison for the assigned account portfolio.
- Review/recommend credit limits to increase/decrease, suspend/reinstate credit privileges Communicate/escalate credit concerns as required with accounts that present credit risk/loss, require credit hold or third party collection.
- Request or action credit account information changes.
- Communicate timely and relevant information to Sales.
- Maintain detailed collection/credit system notes for all account activity and maintains credit history files.
- Review, resolve (if applicable) and recommend release credit hold orders.
- Coordinate timely resolve with Customer Care, Sales and/or Operations for account issues that may include but are not limited to, disputed deliveries, returns and credits.
- Month end reporting and regular review of assigned account portfolio with Credit Manager.
- Prepare and send Past Due notices and reports.

**Some of what you need**:

- High School Diploma or GED
- University Degree or College Diploma would be an asset
- CCP Designation or related courses would be an asset
- 4-6 years prior related experience
- Superior problem solving, analytical and reconciliation skills.
- Proficient computer skills with Word, Excel, and Outlook.
- Excellent communication skills, both verbal and written.
- Demonstrated strength in negotiation and organizational skills.
- Ability to work independently, while supporting team initiatives/objectives and meeting deadlines.
- Strong detail orientation and accurate data entry skills.
- Effective time management skills with the ability to manage multiple priorities.
- Proficient computer skills with Word, Excel, and Outlook.
- Professional manner, customer care focus and strong interpersonal skills.

**Vaccine Requirement**

Staples is committed to taking every reasonable precaution to protect our associates, our customers, and the communities we operate in. To support the health and safety of our associates, COVID-19 vaccination is an essential requirement of this position. As such, all offers of employment will be conditional upon either (i) proof of full COVID-19 vaccination or (ii) proof of need for accommodation under relevant human rights legislation, and Staples’s determination that the requested accommodation can be provided without undue hardship. You will be required to submit proof of full vaccination or proof of need for accommodation during our background screening process.

Bringyourpassion

LI-Hybrid

**Job** Finance

**Location(s)** CA-ON-Mississauga

**Schedule** Full-time

:
:
:
**Employment Statement



  • Mississauga, Canada Konica Minolta Full time

    Collections Representative position is responsible for supporting the company’s global collections and credit risk management to ensure compliance with corporate policies and procedures. **KEY RESPONSIBILITIES / DUTIES** - Manage all outstanding balances for customers and obtain payments by EFT, Cheque’s and Credit Cards reconciling all open payments...


  • Mississauga, Canada Staples Full time

    PURPOSE OF JOBResponsible and accountable for collection activity, credit analysis and assessment of risk with credit accounts. Additional responsibilities include relationship management, negotiation, reporting and improved communication. - PRIMARY DUTIES AND RESPONSIBILITIES- Collect and follow up aged accounts receivable, monitor payment trends and carry...


  • Mississauga, Canada TORLYS Inc. Full time

    **Overview** **Duties and Responsibilities** * - Identifies and collects overdue and past due accounts. - Calgary & Mississauga invoicing daily. - Will provide back up support for credit/collections & Invoicing. - Performs other duties as assigned by Manager - Makes decisions regarding adjustments/changes to the terms and conditions of negotiated customer...


  • Mississauga, Canada Independent Mechanical Supply Inc. Full time

    Since launching in 2009, Independent Mechanical Supply (IMS) has become GTA contractors’ preferred distributor of plumbing, hydronics, and PVF products. We’re proud to have one of the largest product selections in the industry. Our customers love both our selection and working with our team. **Core Responsibilities**: - Designs and implements processes...


  • Mississauga, Canada TIP Trailer Services Management B.V Full time

    **Credit & Collections - Bilingual** **Position**:Credit & Collections - Mississauga, ON **Location**:1880 Britannia Road East, Mississauga, ON, L4W1J3 **Reporting to**: Billing and Credit Manager **Job Status**:Full-time Take your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe! Our trailer leasing, rental,...


  • Mississauga, Canada TIP Group Full time

    Take your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and repair services, keep transportation and logistics moving smoothly. Our global reach connects industries and economies. As a Bilingual Credit Collections, you play a vital role within our team. You will be...


  • Mississauga, Canada TIP Group Full time

    Take your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and repair services, keep transportation and logistics moving smoothly. Our global reach connects industries and economies. As a Bilingual Credit Collections , you play a vital role within our team. You will...


  • Mississauga, Canada TIP Canada Full time

    **Location**:1880 Britannia Road East, Mississauga, ON, L4W1J3 **Reporting to**: National Credit Manager **Job Status**:Full-time TIP Group is one of Europe and Canada’s leading equipment service providers. We specialize in trailer leasing, rental, maintenance, and repair, as well as other value-added services, and provide these to transportation and...


  • Mississauga, Canada TIP Canada Full time

    **Location**:1880 Britannia Road East, Mississauga, ON, L4W1J3 **Reporting to**: National Credit Manager **Job Status**:Full-time TIP Trailer Services is one of Europe and Canada’s leading equipment service providers. We specialize in trailer leasing, rental, maintenance, and repair, as well as other value-added services, and provide these to...


  • Mississauga, Canada Total Power Limited Full time

    **Credit & Collections Analyst, 1yr. Contract** - **We Offer**_ - Competitive Salary - Medical & Dental Benefits Plans - Health Spending & Wellness program - Professional Growth & Development - Life Insurance - Employer RRSP Matching Program - Employee Assistance Program - Disability & Life Insurance **What You’ll Do - The Role (Responsibilities)** - Set...

  • Credit Analyst

    4 weeks ago


    Mississauga, Canada Maple Leaf Foods Full time

    **The Opportunity**: Reporting to the Senior Credit Analyst Finance, this position is responsible for assessing customer’s credit worthiness by performing detailed credit analysis. The Credit Analyst will use sound judgement and their analytical ability to make credit decisions that will minimize credit exposure/risk to the Company and at the same time,...


  • Mississauga, Canada Ecolab Full time

    Ecolab is seeking a Credit & Collections Specialist, 6-month contract to provide administrative support to Ecolab’s field sales team in Ontario by managing past due invoice collection, pricing issues, customer inquiries and other credit-related disputes. This position will be project-based to support and advance the A/R and A/P program for one of Ecolab...


  • Mississauga, Canada Ecolab Full time

    Ecolab is seeking a Credit & Collections Specialist, 6-month contract to provide administrative support to Ecolab’s field sales team in Ontario by managing past due invoice collection, pricing issues, customer inquiries and other credit-related disputes. This position will be project-based to support and advance the A/R and A/P program for one of Ecolab...


  • Mississauga, Canada Ecolab Full time

    Ecolab is seeking a Credit & Collections Specialist, 6-month contract to provide administrative support to Ecolab’s field sales team in Ontario by managing past due invoice collection, pricing issues, customer inquiries and other credit-related disputes. This position will be project-based to support and advance the A/R and A/P program for one of Ecolab...


  • Mississauga, Canada DAVID YOUNGSON AND ASSOCIATES Full time

    *THIS POSITION IS CURRENTLY FULLY REMOTE EXCEPT FOR GIFT SHOWS* David Youngson and Associates is a business-to-business market leader in the Gifts, Home Décor, and Fashion accessories industry. For over 40 years, we have been connecting gift manufacturers from all over the world with Canadian retailers. Currently, we have a customer base of more than 10000...


  • Mississauga, Canada Elderwood Staffing Inc. Full time

    **: - ROCKSTARS REQUIRED -** Are you an outgoing and energetic individual who is ready for a long-term career? Do you enjoy working with clients to find solutions to their problems, and getting paid as a result? Our clients are some of Mississauga's premier financial organizations who are looking to hire Collections Representitives who are motivated by...


  • Mississauga, Canada Christie Lites Full time

    **Employment Opportunity** Christie Lites Sales has an employment opportunity available in our Mississauga location for a Collection/Billing Coordinator. This is a permanent position. The Collection/Billing Coordinator will ensure timely payment of receivables by reconciling customer accounts to resolve issues that are preventing payment and ensure...

  • Credit Manager

    1 month ago


    Mississauga, Canada UCS Forest Group Full time

    **Who We Are**: UCS Forest Group is North America’s premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of hardwood lumber and softwood lumber, as well as a full line of decorative...


  • Mississauga, Canada Lannick Full time

    Accounts Receivable Manager - 12 months About the Opportunity Establish and manage accounts receivable and credit function Review new customer accounts by performing credit checks and reviewing histories and set proper credit limits in consultation with management Work with employees, sales representatives and customers to collect all past due customer...


  • Mississauga, Canada Lannick Full time

    Accounts Receivable Manager - 12 months About the Opportunity Establish and manage accounts receivable and credit function Review new customer accounts by performing credit checks and reviewing histories and set proper credit limits in consultation with management Work with employees, sales representatives and customers to collect all past due customer...