Party Store Manager and Event Planner

3 weeks ago

Toronto, Canada Unbox Your Party Canada Full time

Do you love setting up party decor? Are you obsessed with creating intricate balloon garlands? Do you love spending time in boutique shops? Would you consider yourself creative, but also highly organized and personable?

Then this is the perfect job for you.

At Unbox Your Party, we are on the hunt for someone who not only thinks OUTSIDE of the box, is creative, AND loves social media, but also has a knack for problem solving, keeping the momentum going, is dependable, responsible, and has thirst of coming up with unique ideas and creations for party decor.

All in all, we are on the hunt for a stellar Store Manager to run our Unbox Your Party store.

**A bit about Unbox Your Party**

At Unbox Your Party, it's our mission to save clients time and energy by providing them with unique party, event and birthday decorations that leave a lasting impression

We are a boutique retail shop that offers clients balloons (helium and air filled simple and intricate arrangements), party decor, event planning, gifts as well as custom gifts for all occasions.

Unbox Your Party is where _Fab Celebrations are Made Easy_

As our Store Manager, here is what you’ll be in charge of:
**Sales & Marketing**
- Product Knowledge and Sales:

- Provide knowledgeable recommendations on products, design, colour and party decor ideas that UYP can execute
- Review monthly product sales and provide recommendations on inventory re-stock based on high performing sales
- Add new products to the website and organize for visibility in the correct collections
- Ensuring proper labeling, pricing, and signage; execute promotional pricing if needed
- Order Fulfillment: log and maintain orders; fulfill orders (balloons, decor, gifts) in time and with high attention to detail, providing unparalleled service, quality, while adding the ‘finer touches’ that distinguish UYP from its competitors
- Work closely with the marketing team to develop strategies to further growth in sales and other revenue-generating opportunities

**Social Media**
- Grow and foster UYP’s social media accounts, through daily social media storytelling posts that featuring UYPs latest products, educate customers on our products and/or the possible creations to be had, and create new, unique and engaging content that pulls from the latest social media trends, party decor world and local community.
- Monitor UYPs social media accounts and provide timely, engaging responses to customer’s comments, responses, and DMs;
- Look up trends, analyze channel growth and most engaging content (owned and competitor) for content creation and channel growth opportunities.

**Store & Visual Display**
- Design and update storefront displays as needed; re-merchandise inside of store with new inventory and creative displays
- Order and receive inventory while maintaining a clean and welcoming store

**Customer & Vendor Relations**
- Customer Relations: develop strong relationships with new and repeat customers;
- Assist customers with in-store and over-the-phone orders and questions
- Provide fast and friendly customer service, handle any/all customer complaints and/or inquiries in a professional and timely manner
- Build and maintain strong relationships with vendors. Search for the latest party supplies and trends on the market and source out new, competitive vendors as needed.
- Connect with event planners, party and event spaces, and other like-minded businesses to develop partnership and identify new revenue opportunities

Store Management & Administration
- Daily Administration: open/close store, and associated duties;
- Invoice clients using in-house software
- Perform shop maintenance including but not limited to taking out garbage, sweeping, cleaning balloon desk countertop and storage, maintaining stock room etc.
- Deliver local orders and travel for event set ups and tear downs, as needed
- Ensuring all safety measures are properly intact, maintained and used to prevent accidents
- Other duties as assigned

**Requirements**:
All party decor enthusiasts PLEASE apply, but first we ask you review our brief list of requirements to see if you are the RIGHT one. This way, we’ll find YOU, the ideal UYP store manager, perfectly suited for our little party decor shop
- You have previous retail experience, preferably in a party store, lifestyle products store, or something similar; previous management/supervisor experience is preferred
- You have previous experience (personal or professional) putting together balloon arrangements, and setting up party decor, AND are still willing to learn about new balloon creations and events
- You are a leader at heart and can motivate and inspire a team of retail associates to thrive in their roles
- You have excellent organizational skills and can manage effortlessly inventory and merchandise displays
- You have knowledge of payroll processes and are able manage staff schedules effectively
- You have a deep passion for social media storytelling an

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