Business Analyst with CRM
2 weeks ago
**Position: Business Analyst With CRM migration**
**Location: North York, ON(Canada Onsite)**
**Duration: Long Term**
Bachelor’s degree or equivalent working experience with minimum of 10+years of IT experience
**Required Skills**:
- Work with stakeholders to identify business requirements for CRM migration projects
- Analyze existing business processes and recommend improvements to optimize CRM systems
- Develop functional specifications for new CRM features and enhancements
- Collaborate with development teams to ensure business requirements are properly implemented
- Conduct user acceptance testing to ensure CRM system functionality meets business needs
- Provide end-user training and support to ensure successful adoption of new CRM systems
- Develop and maintain project documentation including requirements, design, and test plans
- Work with sales and marketing teams to understand business needs and identify opportunities for CRM system improvements
- Ensure data accuracy and integrity in CRM systems
- Ability to work independently and manage multiple priorities
**Job Type**: Fixed term contract
Contract length: 12 months
**Salary**: $20.43-$74.82 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- CRM software: 7 years (required)
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