Outdoor Adventure Experiences, Recreation Program

3 weeks ago


Edmonton, Canada City of Edmonton Full time

**Job Number***:
**48759**

The Community and Recreation Facilities Branch is looking for three Recreation Technician III’s to represent the City of Edmonton in Outdoor Adventure programs including day camps, school and group programs, registered programs as well as drop
- in experiences at parks around the city.

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

- Take an active role with the year
- round program planning process, based on identified need and related budgets
- Conduct program research, development, planning, implementation and evaluation
- Conduct program trends analysis on an ongoing informal, and formal basis; researching, monitoring and communicating program trends to community colleagues, and partners.
- Develop programs within established registration, revenue and expenditure expectations.
- Ensure program registrations and bookings are set up in RAMS and on MLP, and that the subsequent staffing and equipment requirements fit within designated revenue and expense targets.
- Prepare and distribute program publicity/promotional material according to unit’s promotion/ marketing plan and ensure program content is reflected on areas such as: Website, Posters, Cisco Boards, Marquee signs, as well as communicated to different organizational business areas and other stakeholders
- Provide leadership and direct supervision of all direct reports
- Ensure all Corporate/Branch/Section policies and procedures are implemented and adhered to by all seasonal/part time staff.
- Mentor Instructors/leaders in developing and maintaining skills that will contribute to an enhanced experience for customers.
- Provide in-depth training for all aspects of the area, ensuring staff are equipped and have all resources and tools necessary to perform at a high standard
- Provide ongoing guidance for the instructors and Program Assistant by demonstrating the behaviors, values, and skills expected
- Ensure that current service levels are being met: staffing levels, service delivery, spaces booked
- Provide leadership, guidance and direction to Program Assistant and instructors for equipment maintenance and expectations

**Qualifications**:

- Degree/Diploma in Recreation, outdoor recreation, teaching (education) Leisure, Physical Education or a related discipline, with training in program development
- 1 year experience in program operations, development and delivery, budget monitoring and program trend analysis
- Experience working with/leading outdoor recreational programs
- Demonstrated ability supervising, hiring, training and evaluating staff and volunteers, with strong leadership and mentorship skills
- Proven experience with customer service and customer management delivery from a previous position
- Program specific knowledge: Registered programs, drop in programs, camps, canoeing, cycling, archery, cross country skiing, low rope, fire building, snowshoeing, and other outdoor based programing
- Proven excellence in written and verbal communication, interpersonal relations, customer service, organizational aptitude, time management and prioritization skills
- Demonstrated ability to embrace diversity and promote inclusiveness with customers and in the workplace
- Demonstrated knowledge of and adherence to organizational health and safety
- Experience with RAMS/Intelli database is an asset
- Paddle Canada certification is an asset
- Certification in bicycle mechanics is an asset
- Current intermediate First Aid and CPR Level C (CPR & First Aid/ AED), are required prior to start date
- Hire is dependent upon a Police Information Check including Vulnerable sector check satisfactory to the City of Edmonton
- Valid Alberta Class 5 driver’s license (or provincial equivalent). Obtaining and maintaining a City Driver’s permit is a requirement of this position
- Must arrange own transportation to be reimbursed in accordance with City of Edmonton Policy. This may require business auto insurance
- Demonstrate service excellence, embracing diversity and promoting inclusiveness
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
- Applicants may be tested

**_ Up to 1 permanent full-time position and up to 2 temporary full-time positions of up to 11 months_**

**Hours of work**:33.75 hours per week

**Salary**:$28.125 - $35.296 (Hourly); $49,549.22 - $62,182.73 (Annually)

**Recruitment Consultant**: DS/RA



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