Underwriting Solutions Analyst

3 months ago

Waterloo, Canada Heartland Farm Mutual Inc. Full time

Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to change, and pursuing your career aspirations.
Reporting to the Director, Analytics & Underwriting Solutions, the Underwriting Solutions Analyst is responsible in identifying, designing, providing and communicating Underwriting and Business Development solutions to systems and projects, providing direct tangible business value.
What you will do...
- Using knowledge of the Property & Casualty Insurance, products, rating, risk appetite, underwriting and broker/underwriting workflow, be responsible for designing underwriting and business development solutions and business requirements to deliver tangible value.
- In collaboration with Underwriting & Business Development units, drive the identification and documentation of business and system improvements, including underwriting rules, straight-through processing, Guidewire quality/efficiency improvements, Guidewire workflow optimization, and more.
- Provide business specifications for actuarial rate reviews.
- Work with IT in the creation of requirements for business and system improvements relating to Guidewire Policy Center suite plus integrations, as well as providing support/clarification on business-intent to system changes.
- In collaboration with IT, provide test-case coverage and user-acceptance on Guidewire Policy Center suite of changes.
- In collaboration with IT, support and conduct EBT, UAT, production testing as requested.
- Communicate and coach Underwriting & Business Development units on system functionality and business intent. Provide and create resources/manuals where appropriate. Communicate and understand current issues and provide/document valid workarounds.
- Support the prioritization of defects and changes. Proactively understand the business impacts of the changes to assist with scheduling.
- Maintain a log of future improvements.
- Clearly communicate business value and outline the expected benefits of implementing recommended solutions and validate that those benefits were realized.
- Maintain Heartland’s rating and underwriting manuals.
- Complete non-rating filings with the provincial regulatory boards.
- Identify, review and report on incorrectly rated policies in our book of business.
- Identify and report on competitive and industry trends.
- Monitor incoming new business and propose actions to align to risk-appetite including adjustments to Underwriting Rules.

What you will bring...
- Minimum of 5 years working in the Property & Casualty Insurance Industry in either a Business Systems Analyst, underwriting or underwriting-related role.
- GuideWire Policy Center Certification is an asset.
- Proven ability to create and deliver insurance solutions; specifically with Underwriting rules, rating, and/or activities/workflows.
- Critical thinking skills to recognize assumptions, investigate issues, evaluate arguments, draw conclusions, and proactively propose solutions.
- Strong communication and negotiation skills.
- Excellent stakeholder management skills.

What we offer...
In return, we’ll give you countless opportunities to learn and grow. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.
At Heartland our benefits are great and include not only health and dental coverage, but also a generous pension plan. All staff members share in our company’s success through our incentive plan. And with our hybrid work model, you get the best of both worlds - the ability to collaborate and connect with great colleagues and to enjoy the benefits of working from home.
Intrigued? We can’t wait to hear from you
A Place Where YOU Can Make a Difference Proudly Canadian. Mutually Owned.

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