Servicenow Cmdb Technical Advisor
1 month ago
**Title**
- ServiceNow CMDB Technical Advisor
**Location**
- Hybrid in Ottawa, ON
**Start Date**
- 06-03-2024
**Language**
- English
**Salary**
- Negotiable
**Security Clearance**
- Enhanced Reliability Clearance
**Duration**
- 12 Months with the possibility of extension
**Date Posted**
- 04-18-2024
**Job ID**
- 13269
Maplesoft Group is currently seeking a ServiceNow CMDB Technical Advisor for our Federal Government client.
Tasks and Responsibilities include, but are not limited to the following:
- Perform ServiceNow Configuration Management Database assessments and develop a roadmap
for enhancements and stabilization
- Identify opportunity for improving the quality of the data in the Configuration Management Database
- Troubleshoot and debug existing Configuration Management Database interfaces and improve
them
- Establish a technical project plan with key milestones and providing status updates
- Create ServiceNow epics and stories
- Document key technical decisions, issues, and enhancements through the entire development lifecycle
- Report on development work progress
- Work with the support team to ensure transition from development to operation
- Provide guidance and expertise to various stakeholders throughout the life of the project
- Communicate and collaborate with project team members and key stakeholders throughout the life of
the project
- Other related activities and deliverables as required
Required Qualifications & Skills
The Consultant should have the following qualifications and skills:
- University degree or college diploma in business administration, statistics, or a related field
- A minimum of five (5) years of demonstrated experience as a technical lead for ServiceNow
implementations
- A minimum of five (5) years of demonstrated experience with ServiceNow
Additional Qualifications
The following will also be considered:
- Demonstrated ability to use data and information to inform problem solving in relation to building
systems and infrastructure
- Demonstrated ability to prioritize work and meet deadlines while working on multiple tasks
- Demonstrated experience working and leading discussions with a broad set of stakeholders
Maplesoft Group prides itself on its distinct corporate culture and recognizes that success is a direct reflection of our most valuable asset - our people. Therefore, attitude and ambition are key personality traits we seek out, along with skill and aptitude, in potential employees.
All employment decisions are made based on business needs, job requirements, and individual qualifications.
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