Clinical Receptionist
3 months ago
Clinical Receptionist - comfortable and professional work environment (Full-time, permanent)
**Company Information**
Port Credit Audiology & Hearing Aid Clinic is South Mississauga’s premier choice for hearing health care services. Independently owned and operated, we are committed to delivering an exceptional service experience, and use of the latest in equipment and treatment approaches ensures our clients receive the highest levels of hearing care. Port Credit Audiology has deep roots in the community and is privileged to be able to give back through supporting local businesses, sponsorships/donations and educational initiatives.
Typical daily duties of this position include:
- Promptly attend to incoming calls and manage any required outgoing calls
- Socialize and build relationships with clients
- Schedule and confirm appointments, with mínimal cancellations or rescheduling
- Respond to and follow-up with internet inquiries
- Create invoices and document client interactions using CRM software
- Accept, process and track payments from clients and third-party payers (e.g., insurance)
- Maintain sanitized and clean workspaces
- Other administrative duties, as required
**Qualifications**
- High school diploma or equivalent, Diploma or Certificate in Health/Medical Office Administration is an asset
- Good telephone communication etiquette
- Experience and proficiency with Microsoft office, especially Outlook, Word and Excel
- Excellent verbal and written communication skills
- Customer-focussed using active listening skills
- Organized, ability to problem solve and manage time appropriately
- Positive, upbeat attitude and eager to learn and develop
**Compensation/Benefits**
- Salary Range - $35K - $45K depending on experience, plus performance incentives
- 35-40 hours/week, Monday - Friday
- 2 weeks of paid vacation
- 3 paid sick days & 2 paid personal days
**Contact/Application Information**
Port Credit Audiology & Hearing Aid Clinic is located in the village of Port Credit, Mississauga. The clinic is easily accessible via public transit and has ample parking onsite.
**Job Types**: Full-time, Permanent
**Salary**: $35,000.00-$45,000.00 per year
**Benefits**:
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Mississauga, ON L5H 1G6: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- receptionist: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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