Operations Clerk

4 weeks ago


Winnipeg, Canada People Corporation Full time

We are seeking a Operations Clerk to join our Coughlin team in Winnipeg.

The Operations Clerk provides administrative support to the company and does so in such a way as to ensure the smooth operation of the company as whole.

**The Operations Clerk will**:

- Responding to clients, members, or other external contacts in a prompt, efficient, and courteous manner at all times.
- Greeting and welcoming guests/clients, in person or over the telephone; answering and referring inquiries
- Fostering strong relations with couriers and suppliers.
- Informing the manager of any issues which arise out of the course of daily work.
- Restricting access to confidential information pertaining to the company and its stakeholders.
- Electronic data and document maintenance to include scanning, faxing, filing, destroying, photocopying, data entry and any processes required to prepare documents for these actions.
- Verifying work and data in the scope of the position for accuracy and completion.
- Prioritizing work to ensure effective time management to meet sensitive daily deadlines.
- Moving office supplies, furniture, and equipment.
- Maintaining inventory controls.
- Maintaining procedure manuals, including documenting new procedures and updating current procedures.
- Maintaining the company's Time Information Management System by reporting time spent on
tasks required to carry out the duties of this position.
- Back-up duties regarding the mail-room, such as sorting, opening, logging, and distributing incoming mail and electronic communications in accordance with company standards to
appropriate departments and recipients, and processing all outgoing mail with mailing quipment or manually if necessary.
- Training, coordinating, and assisting users and viewers in the use of the scanning software, and performing regular cleaning maintenance on scanning equipment.
- Preventative maintenance and minor repairs on equipment.
- Reviewing forms, invoices, courier packages, and mail processes for completion and accuracy.
- Consulting experts or policy manuals to determine the best course of action as required.

**To be successful as a Operations Clerk **with Coughlin & Associates, you will need**:

- Sound knowledge of standard office administration procedures, and of the Microsoft Office suite.
- Excellent grammatical, spelling, and communication skills.
- The ability to maintain good public relations, both within and outside the organization.
- Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively.
- The ability to adhere to existing company policies and procedures.
- The ability to use tact, discretion, and maintain information in the strictest of confidence
- Experience with mailing equipment and courier products and services.
- Bilingualism in both official languages.

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About Coughlin & Associates Ltd.:
Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits. Coughlin is a full-service benefits consultant and third party administrator. Our services include:

- Group benefits consulting and plan marketing
- Plan administration and correspondence
- Claims adjudication and payment

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions and public service organizations


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