Order Desk
3 months ago
**Love what you do**
We want everyone to love what they do. We're looking for an organized, super positive, quick learner who loves working with people and helping them choose the best technology for their needs.
If you're looking for a job that lets your flex your technical knowledge, work directly with clients, build friendships with like-minded peers, enjoy where you work, and be part of one of Canada's Fastest Growing Companies, please read on.
**Be excited about going to work**
We are striving to make happier IT an amazing, sought-after place to work. Of course we offer a wonderful, ever-growing number of benefits, perks and amenities, but that's just 'Window Dressing'. To be excited about going to work also requires a comfortable work environment, great friends/coworkers, the tools/resources to do your job well, the ability to contribute, and to maintain a sustainable work/life balance. Culture is very important to us, and we're hard at work making sure life at happier IT ticks all of these boxes.
Benefits
**Medical, dental and vision coverage**
Short and long-term disability coverage and life insurance
**Group RRSP (with corporate contributions)**
15 Paid Flex Days
**Your birthday off**
Afterhours social / team building events
**Remote**
Work from home when you are not at client's site
- **Duties**_
**Answering in-bound sales calls**
Consulting with prospects/clients
**Creating quotes**
Collaborating with the service team to ensure smooth implementation of all orders
**Collaborating with finance to ensure correct billing**
Ordering product from vendors
**Updating our product catalog / pricelist**
Communicating regularly with clients to get approval and to provide order status updates
**Staying up-to-date on the latest products**
- **Skills Needed**_
**Intermediate knowledge of computer hardware and networking**
Motivated, punctual, attentive and self-starter
**Well organized**
High attention to detail
**Capable of working independently**
Ability to prioritize duties
**Ability to multi-task**
Fast learner
**Fluent, clear spoken English**
Excellent written English (to create professional, letters & documents)
**Must Haves**
- Previous Managed Service Provider experience (MSP)
- Minimum of 3 Years Procuring Hardware experience
- Experience with Connectwise Sell
- Experience with Lenovo, HP, Dell, Datto, etc
This is a hybrid position, this position as well as doing the quoting and ordering will be responsible for our onboarding. Working with our onboarding team to ensure that a successful onboard transition has taken place. The duties include oversight of tasks, working with our project team,updating IT glue, external and internal communication and onsite documentation.
About happier IT
We are a growing family of highly motivated, hard-working, and fun-loving professionals, who are dedicated to ensuring our clients have the best IT tools and systems. Our clients are local businesses and not-for-profit organizations, typically with 25-250 computers, who believe that technology can improve their organizations, and need people with the expertise to help them to realize that dream.
We've been around since 1996, and have grown consistently since then; placing us on lists such as BC's 100 Fastest Growing Companies, Profit Magazine's list of Canada's Top 200/500 Fastest Growing Companies, and industry lists like the MSP Mentor Global 501, which ranks the top 501 IT service providers in the world.
Pay: $50,000.00-$65,000.00 per year
Work Location: Hybrid remote in Surrey, BC V4P 1B8
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