Order Desk Administrator
5 months ago
**Order Desk Administrator**
**About Us**
We are Restwell Sleep Products, a fast growing privately owned and operated manufacturer and distributor of mattresses, foundations, and other related sleep products. Our manufacturing location is based in Surrey, BC and we are one of Western Canada’s largest privately-owned mattress manufacturers. We supply to hundreds of independently owned retail bedding and furniture stores in Western Canada with such well-known brands such as Spring Air, NOVO Sleep, and Pure Energy.
Our workplace culture is both energetic & respectful, plus our team is close-knit and fun to work with We are looking for the person who assumes this role to be a driving part of what makes our company special, as well as successful
**The Opportunity**
We are looking for an organized, detailed, deadline-oriented Order Centre Administrator to join our team immediately at our office in Surrey, BC. The Order Centre Administrator is responsible for detailed order entry, producing tickets, invoicing, filing and other administrative duties to support the production process. This position will report directly to the accountant**.**
- Verify order details, including pricing, product availability, and shipping information
- Communicate with customers and sales team regarding sales order questions prior to entry
- Follow up with our internal teams on outstanding order issues
- Print and organize production tickets/reports for manufacturing team
- Continuously seek opportunities to improve order processing efficiency
- Other duties as requested to support the Sales, Administration/Finance & Production departments
- Upholding and demonstrating our Core Values
**Skill Requirements**
- 1-year previous data entry, order processing, clerical or administrative experience
- Ability to multitask and prioritize workload in and fast-paced environment
- Proven capability to thrive in high-pressure situations
- Computer skills including experience with an ERP, Microsoft Outlook, Word and Excel
- Strong communication skills including the ability to read, write & speak English fluently
- Exceptional attention to detail
- Excellent people skills both in person and via telephone
- Problem-solving skills and a proactive approach to addressing customer needs
- Team player with a positive attitude
- Completion of high school or equivalent required.
**Hours of Work**: (40 hrs/week) Monday 6:00 AM to 2:00 PM and Tuesday to Friday 6:30 AM to 2:30 PM.
**Compensation & Benefits**: The pay rate for this position is between $19.00 to $24.00. An extended Benefit and Income Protection Package including Health, Dental, Vision, Prescription, Life Insurance, AD&D, Long Term Disability & Supplemental Life coverage is available immediately upon hire. We also offer special employee pricing on our products
Pay: $19.00-$24.00 per hour
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Work Location: In person
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