Manager of Operations

3 days ago


Calgary, Canada TOC Logistics Full time

TOC Logistics is a rapidly growing logistics provider that focuses on fulfilment services and supply chain solutions throughout Canada. With an aggressive drive toward growth and a dedicated focus on solutions through a blend of technology and hard work, we are investing in people who will invest in themselves.

We are looking for a Manager of Operations who ensures a high level of excellence, has a passion to manage our warehouse site in Calgary and has a strong track record of building teams.

**ROLE & RESPONSIBILITIES**:

- Maintain and improve 'Safety Comes First' culture, enforce policies for workplace safety, implement safety measures, procedures, systems
- Oversee Operations of our warehousing facility, manage the flow and quality of work in the warehouse operations to maximize efficiency and minimize overtime
- Drive cost improvement activities by identifying system improvements, inventory management, headcount optimization, and improved square footage utilization
- Work closely with Inventory Control team to ensure that cycle counts, spot counts and yearly wall-to-wall inventory counts are conducted on time and following all related SOPs.
- Lead internal process improvements to optimize picking, packing, put-away and shipment processes. Continue to develop Standard Operating Procedures and ensure that all warehouse operations comply to SOPs
- Work closely with Planning and Transportation Teams to ensure a balanced and smooth operation
- Partner with temporary staffing agencies to support high peak periods and demands and set clear and measurable objectives for the team
- Maintain warehouse staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
- Manage and own warehouse operations budget

**REQUIREMENTS**:

- Track record of building efficient teams with strong work ethics, leadership skills and the ability to confidently lead people through change in a fast-paced environment
- Advanced knowledge of Excel, and Warehouse Management Systems. SAP and RF Pathways experience is a plus
- Strong interpersonal skills, proven problem solver, solutions orientated and a self-starter
- Proven ability to effectively lead projects with a strong attention to detail, organized and strategic approach
- Proven track record of coaching, training, and managing teams. Detailed oriented ability to multi-task
- 5+ years of people management and/or leadership experience is required
- Relevant education in supply chain, operations management, industrial engineering OR equivalent work experience in managing warehouse operations is an asset

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- management: 5 years (required)

Work Location: In person



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