Regional Operations Manager

3 weeks ago

Mississauga, Canada Foodtastic Full time

**About the Company**

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last four years from less than $50mm to over $750mm.Our current portfolio of 23 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, La Belle et La Boeuf, and Rôtisseries Benny.
- ____________________________________

Reporting to the Director _of Operations_, the Regional Operations Manager acts as the Restaurant’s primary point of contact and is responsible to partner with Managers and Franchisees to develop, and facilitate the required capabilities to deliver results within their assigned restaurants. The Regional Operations Manager will perform audits and inspections to ensure adherence to brand standards and develops action plans in partnership with the Manager or Franchisees to improve operational performance. The ROM is accountable for key financial and performance measures within his/her region, including sales, performance, guest experience scores, Food Safety and Associate engagement.
- *BASED IN Mississauga, ON*_

**RESPONSIBILITIES**:
Deliver a Perfect Guest Experience
- Establish and build a trusting relationship with Managers or Franchisees by conducting valuable, purpose driven Restaurant visits with operational intensity to improve business
- Conduct Restaurant operations and evaluations based on the frequency as outlined in the annual brand plans. Key areas of focus include measuring the brand standards, a full review of Front of the House, Back of the House, Safety and Security, employee relations and Food Safety.
- Observe, assess and score the Restaurants based on the pre-set brand standard audit.
- Coach employees, Managers and Franchisees in the moment to educate and inspire a change in behavior.
- Communicate and share brand standards and available resources that assist the Managers and Franchisees to remedy the gaps while conducting your audit.
- Identify gaps and opportunities and determine root causes in operating standards and overall Guest satisfaction; share the results with the Managers and Franchisees
- Coach and teach the Managers and Franchisees solutions to identified gaps (hourly training tools, etc.,)
- Flag key issues raised during the audit and resolve in a timely manner, report on trends during team meetings, one on one discussions to ensure root cause is resolved.
- Liaise between Managers and Franchisees and brand leadership team to ensure issues that have been identified that are negatively impacting Guest Experience metrics are
- Prepare for audits by being knowledgeable about the restaurants financial performance, results from previous Restaurant audits, in play action plan progress etc., i.e., metrics, past food safety results. Flag any ongoing actions that have not been addressed.
- Lead all areas of new Restaurant openings and assist in ensuring new restaurants reach their business goals.
- Visit the Restaurants on the frequency required by the segmentation model.

Development of others - Associate Engagement
- Coach and develop employees to deliver Guest Experiences and on their individual development plans for corporate locations.
- Coach employees to provide developmental feedback to increase leadership capability within the Restaurants.

Financial and Profitability
- Establish clear business goals and financial targets with Manager and Franchisees
- Suggest operational improvements that drive same Restaurant sales or reduce costs for the ROM
- Identify opportunities and best practices to improve profitability of restaurants
- Conduct quarterly business update for region.

Food/Safety
- Ensure compliance with employment standards, human rights, health and safety, and WHMIS within the region.
- Ensure effective implementation and compliance of the Food Safety Programs.

Some of the challenges in this role could include:

- Geographic - multi units across large territory may require travel.
- Ability to work with a variety of personality types.
- Must be able to identify talent and assist leaders in developing strong leadership skills.
- Building strong and cohesive relationships with Restaurants Support Centre and Field teams.
- Must stay up on all brand standards and changes.
- Must clearly understand menu specifications.
- Must be able to conduct detailed audits routinely throughout the year.
- Gain adoption and sustainability of new systems and tools across Brand.
- Must be able to facilitate workshops/presentations.

**REQUIREMENTS**:

- 3-5 years as ROM is considered a requirement; multi-Unit experience is preferred.
- Post-Secondary Education
- Experience in Operations considered
- Strategic thinking
- Results oriented
- Strong communication skills.
- Effective conflict management skills.
- Effective influencing skills.
- Strong teamwork skills

  • Regional Operations Manager

    4 weeks ago

    Mississauga, Canada Foodtastic Full time

    **About the Company** Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last four years from less than $50mm to over $750mm.Our current portfolio of 23 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, La Belle et La Boeuf, and Rôtisseries Benny. **Regional...

  • Regional Operations Manager

    4 weeks ago

    Mississauga, Canada Foodtastic Full time

    **About the Company** Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Our current portfolio of 25 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, Quesada, Freshii, La Belle et La Boeuf, and Rôtisseries...

  • Regional Operations Manager

    4 weeks ago

    Mississauga, Canada Foodtastic Full time

    **About the Company** Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last four years from less than $50mm to over $750mm.Our current portfolio of 23 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, La Belle et La Boeuf, and Rôtisseries Benny. **Regional...

  • Regional Operations Manager

    1 week ago

    Mississauga, Canada Foodtastic Full time

    **About the Company** Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Our current portfolio of 25 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, Quesada, La Belle et La Boeuf, and Rôtisseries...

  • Regional Operations Manager

    1 month ago

    Mississauga, Canada Foodtastic Full time

    **About the Company** Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last four years from less than $50mm to over $750mm.Our current portfolio of 22 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, La Belle et La Boeuf, and Rôtisseries Benny. -...

  • Regional Operations Manager

    4 days ago

    Mississauga, Canada chatr Mobile (wireless hotspot) Full time

    **About us** We are customer-centric, collaborative, and agile. Our work environment includes: - Work-from-home days - Relaxed atmosphere - Casual work attire - On-the-job training - Flexible working hours - Safe work environment **Responsibilities**: - Develop and implement regional strategies that are aligned with the company's overall goals. -...

  • Regional Operations Manager

    4 weeks ago

    Mississauga, Canada Cardinal Couriers Ltd. Full time

    **About the position**: The Regional Manager, Operations is responsible for day-to-day operations management in their assigned region, and for providing leadership and coaching to the terminal leaders to meet department performance objectives. **Main Responsibilities** **Responsible for managing the day-to-day operations of all terminals in the Ontario...

  • Regional Manager, Optical Operations

    4 weeks ago

    Mississauga, Canada Walmart Canada Full time

    **Position Summary... **:The Regional Manager, Optical Operations oversees operations of the optical sites within the region. They develop, maintain and improve store operating procedures to meet current and future strategic business needs. The focus of this position is to provide strategic & operational direction to the professional services district...

  • Manager, Housing Operations and Tenancy Management

    2 days ago

    Mississauga, Canada Regional Municipality of Peel Full time

    **Job Description**: **Manager, Housing Operations & Tenancy Management** **Human Services - Residential Property Management / Housing Operations & Tenancy Management** **1 Contract Full Time -24 Months** **Salary Range: $118, 003-$147,504 per annum plus comprehensive benefits and vacation accrual** **Work mode: Hybrid** - _see below for more details...

  • Regional Operations Manager

    1 month ago

    Mississauga, Canada Boston Pizza International, Inc. Full time

    Looking for an opportunity to make a real impact? We’re currently recruiting for a temporary **Regional Operations Manager** in the **GTA** or the surrounding region,** **to join our amazing team of talented employees. Boston Pizza International has been proudly recognized as one of Canada’s 50 Best Managed Companies since 1994 and has been Great Place...

  • Regional Manager

    1 month ago

    Mississauga, Canada Lena's Roti and Doubles Ajax Full time

    The Regional Manager at Lena's Roti & Doubles is responsible for overseeing daily operations, ensuring high food quality and customer service standards, implementing strategies for profitability, maintaining compliance with regulations and monitoring sales data and profitability for all locations. The role requires strong leadership, organizational, and...

  • Operations Regional Controller

    1 week ago

    Mississauga, Canada Compass Group USA Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Regional Sales Manager

    1 month ago

    Mississauga, Canada Elith Consultancy Services Full time

    Our Client a leader in Logistics, Home & Office Moving is looking for a dynamic Regional Sales Manager to join their Sales team. As the Regional Sales Manager for our client's Toronto region, you'll lead a team of sales professionals across household and office moving departments. This pivotal role involves developing and executing strategic sales plans,...

  • Regional Manager

    2 weeks ago

    Mississauga, Canada Revera Inc. Full time

    **Description** Revera owns and operates retirement residences and long term care homes in the senior living sector. **Purpose. Passion. People.** We are purpose driven. We are passionate. We are connected. We are truly out to live our best lives, as we come together to help others live theirs. Join our team today and build your career with...

  • Regional Property Manager

    5 days ago

    Mississauga, Canada Hazelview Properties Full time

    ABOUT THE POSITION The Regional Manager is responsible for managing the overall Regional operations including leasing, building operations, and capital projects and promoting the Hazelview advantage of being the preferred landlord. The Regional Manager will be responsible for 1,500 – 2,000 with a staff of 40 – 50 Team Members throughout their...

  • Regional Control Centre Operator

    1 month ago

    Mississauga, Canada GardaWorld Full time

    The Regional Control Centre (RCC) Operator plays a crucial role in ensuring the smooth and efficient operations of the security team. Reporting to the Duty Manager (RCC), the operator performs various tasks, including data reconciliation, emergency operations support, regional communications control, KPI tracking/reporting, and providing operational support...

  • Sub-foreperson, Crc Operations

    1 month ago

    Mississauga, Canada Regional Municipality of Peel Full time

    **Job Description**: **Sub-Foreperson, CRC Operations** **Public Works - Waste Management** **Regular Full-Time** **Hourly rate: $34.48- $36.04** **Location: Onsite at 2255 Battleford Road, Mississauga** **CUPE Local 966 - Public Works** Under general supervision of the Area Foreperson, directs the workforce in carrying out instructions and tasks as...

  • Regional Control Centre Operator

    6 days ago

    Mississauga, Canada GardaWorld Full time

    The Regional Control Centre (RCC) Operator plays a crucial role in ensuring the smooth and efficient operations of the security team. Reporting to the Duty Manager (RCC), the operator performs various tasks, including data reconciliation, emergency operations support, regional communications control, KPI tracking/reporting, and providing operational support...

  • Regional Control Centre Operator

    1 month ago

    Mississauga, Canada GardaWorld Full time

    The Regional Control Centre (RCC) Operator plays a crucial role in ensuring the smooth and efficient operations of the security team. Reporting to the Duty Manager (RCC), the operator performs various tasks, including data reconciliation, emergency operations support, regional communications control, KPI tracking/reporting, and providing operational support...

  • Regional Manager

    1 month ago

    Mississauga, Canada Comfort of Living Full time

    **Regional Manager** - **Reports to**:_ Owner/Management Company The Regional Manager position is responsible for overseeing multiple residences within Western Ontario. - **Qualifications**:_ - Holds a postgraduate degree in Business Management and/or RPN/RN certification (RPN/RN certification is preferred) - Previous managerial experience in a retirement...