Front Desk Agent

2 weeks ago


Orleans, Canada Holiday Inn Express and Suites - Ottawa Orleans Full time

**Duties**
- Interact effectively with hotel guest and co-workers to create a positive whole experience. Past hotel experience is an asset.
- Welcome and acknowledge guest according to company standards.
- Ensure uniform and personal appearance is clean and professional and ensure cleanliness of front desk and surroundings.
- Handle guest registration, room assignments and accommodating special request whenever possible in a timely manner.
- Process guest departures, calculate charges and receive payment.
- Book, cancel, change room reservations and assist sales department with inputting and coding group bookings.
- Answer all incoming calls in professional manner and operate switchboard station.
- Ability to understand hotel guest requirements and resolve guest complaints on a timely basis.
- Coordinate with Housekeeping to track room status and guest concerns.
- Provide information on hotel facilities, service hours, share general information on point of interest and take on additional duties as required by the hotel.
- Understand basic accounting principles including debit and credit transactions.
- Ensure privacy of guest and proprietary information.
- Follow hotel policies and procedures in reporting accidents, injuries, security and unsafe work conditions.
- All employees of Holiday Inn Express are expected to actively participate in various training, environmental programs and departmental initiatives for a healthy work environment.

**Qualifications** - Able to work a flexible schedule including weekends, evenings and holidays. Canadian or have legal permission to work in Canada (i.e. open work permit). High School graduate or equivalent. Must be able to understand both oral and written instructions in English and French. Good knowledge and comfort using computers; Word, Excel and Opera System. Experience in customer service and ability to deal with guest complaints. Opera PMS is an Asset.

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: $17.00-$17.45 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

Work Location: In person



  • Orleans, Canada REMAX Hallmark Realty Group Full time

    Overview: We are seeking a highly organized and friendly Front Desk Receptionist to join our team. Monday to Friday 12pm to 7pm **Responsibilities**: - Answer all incoming phone calls - Book, cancel and perform time changes on all appointments - Periodically check MS Outlook for faxes and forward them to the respective parties - Energetically greet...

  • Front Desk Agent

    2 weeks ago


    Orleans, Canada Holiday Inn Express & Suites Full time

    Working in conjunction with all other departments of the hotel, the Guest Services Representative demonstrates the company values by providing the highest level of service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest experience. The Guest Services Representative is responsible for, but not limited to,...


  • Orleans, Canada Orleans Denture Clinic Full time

    Orleans Denture Clinic is seeking a bilingual front desk receptionist. This is a full time (8h) position Monday to Friday between the hours of 8am and 6pm. **Responsibilities**: - Greet and welcome patients in a friendly and professional manner - Answer phone calls, take messages, and direct calls to appropriate individuals - Schedule appointments and...


  • Orleans, Canada Carte Blanche Haute Coiffure & Spa Full time

    Carte Blanche Haute Coiffure Salon & Spa Inc is seeking a receptionist to join our dynamic team! Front Desk Receptionist duties include: - Greet clients, check-in clients, and process payments - Book appointments and maintain staff's schedules - Manage database and administration - Call clients daily to confirm upcoming appointments - Create incident...


  • Orleans, Canada REMAX Hallmark Realty Group Full time

    **Job description** Monday to Friday 12pm to 7pm **Responsibilities**: - Answer all incoming phone calls through a multi-line switch board - Book, cancel and perform time changes on all appointments - Periodically check MS Outlook for faxes and forward them to the respective parties - Energetically greet clients and customers - Input information on...

  • Front Desk Agent

    3 weeks ago


    Orleans, Canada Quality Inn Full time

    Greeting and registering guests (assigning rooms, issuing room keys or cards) as well as taking /confirming reservations Processing room arrivals and departures. Collect payment for accommodations and verify credit card at check in Registering arriving guests and assign rooms. Contact Housekeeping when rooms are vacated Processing telephone calls and...

  • Front Desk Agent

    2 months ago


    Orleans, Canada Quality Inn Full time

    **Job description** Your main responsibilities will be: Greeting and registering guests (assigning rooms, issuing room keys or cards) as well as taking /confirming reservations Processing room arrivals and departures. Collect payment for accommodations and verify credit card at check in Registering arriving guests and assign rooms. Contact Housekeeping...

  • Guest Service Agent

    2 weeks ago


    Orleans, Canada Quality Inn Orleans Full time

    Welcome Guests, check-in/out room reservations and settle accounts while providing warm and authentic service. **Must be available (8am-4pm). Please be flexible and team player.** - Greet guests with a welcoming smile and friendly demeanor - Perform all guest check-in and check-out procedures, including groups and tours - Obtain or confirm guest information,...


  • Orleans, Canada Quality Inn Orleans Full time

    Welcome Guests, check-in/out room reservations and settle accounts while providing warm and authentic service. **Must be available Friday and Saturday overnight.** - Greet guests with a welcoming smile and friendly demeanor - Perform all guest check-in and check-out procedures, including groups and tours - Obtain or confirm guest information, assign rooms,...

  • Front Desk Clerk

    3 weeks ago


    Orleans, Canada Bark Avenue Pet Spa Full time

    Busy pet grooming salon in the heart of Orleans seeking hard working, friendly, reliable and motivated individual. Job duties include booking appointments, greeting clients, cashing out clients, helping out groomers and other duties. Previous employment in a pet grooming/retail environment would be an asset. **Job Type**: Part-time Part-time hours: 13-20...


  • Orleans, Canada Galarneau & Associates Full time

    Galarneau & Associates Professional Corporation hiring a legal administrative assistant. **Our Firm** Galarneau & Associates Professional Corporation provides legal services for clients across Greater Ottawa and surrounding areas. We focus on the areas of family law, real estate, and wills and estates. We are known for our dedicated team, high ethical...

  • Front Desk Clerk

    2 weeks ago


    Orleans, Canada Bark Avenue Pet Spa Full time

    Busy pet grooming salon in the heart of Orleans seeking hard working, friendly, reliable and motivated individual. Job duties include booking appointments, greeting clients, cashing out clients, helping out groomers and other duties. Previous employment in a pet grooming/retail environment would be an asset. **Job Type**: Part-time Part-time hours: 13-20...

  • Front Desk Clerk

    3 weeks ago


    Orleans, Canada Orleans Centrum Medical Centre Full time

    Medical Clinic is looking for Part-Time **medical receptionists** part-time **Skills**: - Knowledge of basic Medical Terminology - Knowle of medical records keeping - Knowledge of Telus **PS Suite EMR** - Working knowledge of computer software including MS Word, Outlook, Excel - Work independently with mínimal supervision; - Trustworthy and ethical and...


  • Orleans, Canada Cumberland Veterinary Hospital Full time

    In search of an enthusiastic & friendly full time receptionist to join our small animal hospital in Orleans, Ontario. **A passion and love for animals is key!** Responsibilities include greeting clients and pets, scheduling appointments, answering the phone, over the counter sales, financial transactions, and maintenance of the front desk area. Must be...


  • Orleans, Canada Cumberland Veterinary Hospital Full time

    In search of an enthusiastic & friendly **full time receptionist** to join our growing small animal hospital in Orleans, Ontario. - A passion and love for animals is key!_ Responsibilities include greeting clients and pets warmly, scheduling appointments, answering the phone, over the counter sales, financial transactions, and maintenance of the front desk...


  • Orleans, Canada Dr. Bryan Altshuller Full time

    Bilingual reception assistant/floater for east end orthodontic office. Monday to Wednesday 7:45am-4:45pm. Dental experience an asset but not necessary. **Job Type**: Part-time Part-time hours: 24-28 per week **Salary**: $16.00-$18.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Orleans, ON K1C1G5: reliably commute or plan to...


  • Orleans, Canada Hammer and nails construction Full time

    **About us** We are innovative, collaborative, fun, and our goal is to To build better buildings more efficiently. Our work environment includes: - Growth opportunities hiring an administrative assistant with Book keeping experience to help with the growth of our construction company. here are a list of skills and personal traits that would be an asset...


  • Orleans, Canada Planet Fitness - Taymax Group Full time

    Orleans 2006 Mer Bleue Road, ON K4A 0G2, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for an Assistant Manager to join our team! As an integral member of our team, this position will be responsible for assisting in the...

  • Pro Shop Associate

    2 weeks ago


    Orleans, Canada White Sands Golf Course Full time

    White Sands is seeking new team members to join our front desk team. We are a small tight team that work together to get the job done. We are seeking hard workers that our self motivated. Must love to work as a team and also individually. White Sands Golf Course is a nine hole public golf course in Orleans with one of the largest driving ranges in the...

  • Hairstylist

    3 weeks ago


    Orleans, Canada Salon Brushed Full time

    Responsibilities: - Provide exceptional customer service to salon clients - Perform hair styling services including cutting, coloring, and styling - Maintain a clean and organized work station - Sanitize tools and equipment after each use - Assist with front desk duties such as scheduling appointments and managing client records - Actively engage in retail...