Front Desk Agent
2 weeks ago
**Job description**
Your main responsibilities will be:
Greeting and registering guests (assigning rooms, issuing room keys or cards) as well as taking /confirming reservations
Processing room arrivals and departures.
Collect payment for accommodations and verify credit card at check in
Registering arriving guests and assign rooms.
Contact Housekeeping when rooms are vacated
Processing telephone calls and provide information on hotel facilities and services.
Providing general information about points of interest in the area.
Maintaining occupancy statistics and complete other clerical duties as assigned by management.
Answer all incoming calls and direct them appropriately
Must be able to work independently and have strong problem resolution skills.
**Salary**: $15.50-$16.00 per hour
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Orleans, ON K1E 0B2: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2023-05-11
Expected start date: 2023-05-15
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