Front Desk Agent
6 months ago
Working in conjunction with all other departments of the hotel, the Guest Services Representative demonstrates the company values by providing the highest level of service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest experience. The Guest Services Representative is responsible for, but not limited to, maintaining the smooth and efficient operation of the Front Desk.
**Summary of Duties**:
- Welcome and greet guests with a warm and friendly smile.
- Check guests in and out of the hotel in an efficient and timely manner.
- Handle all duties according to hotel policies, procedures and standards.
- Register guest by obtaining or confirming room requirements; verifying pre-registration; assigning rooms; obtaining information and signature and issuing room key cards.
- Establish credit by verifying credit cards or obtaining credit card authorization from outside person or Company.
- Receive and transmit guest messages, mail, facsimiles, packages, etc.
- Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel.
- Provide information to guests and patrons by answering inquires regarding hotel services, hours of operations, daily activities, entertainment, local shopping, travel or special functions.
- Collect revenue by entering services and charges; computing bill; obtaining payment either through credit card, interac, or cash
- Communicate with housekeeping in order to assign the rooms to be cleaned.
- Respond properly and promptly in an emergency or safety situation. Be continually alert for the safety of all team members and guests.
- Cleanliness in the lobby area and at the Front Desk
- Consistently maintain a neat, organized, and clean workspace and uniform with name tag.
- Effectively communicate and report any vital guest service information with Guest Service team through the Guest Service log.
- Develop and maintain relationships with guests, patrons, clients group contacts and service providers to ensure superior personalized service.
- Have knowledge about room rates, packages, Loyalty Program and know how to handle each.
- Answer phones within 3 rings and according to the company standards of proper etiquette.
- Run reports and reconcile/complete them (i.e.: balance cash, room etc)
- Follow and adhere to safety and security compliance set by company.
- Attend all mandatory meetings as scheduled
- Execute additional duties or projects related to the overall operation and direction of the department as determined by management.
**Follow all Covid-19 procedures mandated by the company and Public Health Officials**
**Must speak French**
**This is a Summer student job position 24-40/week depending on occupancy**
**Job Types**: Full-time, Temporary
Contract length: 4 months
**Salary**: From $17.00 per hour
Expected hours: No less than 24 per week
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- French (preferred)
Work Location: In person
Application deadline: 2021-05-28
Expected start date: 2021-06-01
-
Part Time Front Desk/ Floater
6 days ago
Orleans, Canada Orleans Dental Full time**Overview** **Duties** - Greet and welcome guests as they arrive, ensuring a positive first impression. - Manage check-in and check-out processes efficiently and accurately. - Maintain appointment schedules using computerized systems, ensuring all bookings are up-to-date. - Perform data entry tasks accurately, including maintaining client records and...
-
Front Desk Receptionist
4 days ago
Orleans, Canada Innes Dental Clinic Full timeInnes Dental Clinic is seeking a hard working, friendly and sincere person to join our team as a front desk receptionist. Starting immediately. Computer knowledge is a must. Dental software knowledge is an asset. Excellent working environment and great compensation. Work Remotely - No **Job Types**: Full-time, Permanent Work Location: In person
-
Front Desk Receptionist
6 months ago
Orleans, Canada Carte Blanche Haute Coiffure & Spa Full timeCarte Blanche Haute Coiffure Salon & Spa Inc is seeking a receptionist to join our dynamic team! Front Desk Receptionist duties include: - Greet clients, check-in clients, and process payments - Book appointments and maintain staff's schedules - Manage database and administration - Call clients daily to confirm upcoming appointments - Create incident...
-
Front Desk Receptionist
2 months ago
Orleans, Canada Symphony Senior Living Full timeForest Valley Terrace Symphony Senior Living is currently seeking Part-time Receptionist with a caring heart. We will teach you our systems, programs, and philosophy. However, we cannot teach compassion and empathy, so you will demonstrate those to us in an interview process. Symphony Senior Living is a leading provider of quality senior services in Canada;...
-
Front Desk Receptionist
6 months ago
Orleans, Canada REMAX Hallmark Realty Group Full time**Job description** Monday to Friday 12pm to 7pm **Responsibilities**: - Answer all incoming phone calls through a multi-line switch board - Book, cancel and perform time changes on all appointments - Periodically check MS Outlook for faxes and forward them to the respective parties - Energetically greet clients and customers - Input information on...
-
Guest Service Agent
6 months ago
Orleans, Canada Quality Inn Orleans Full timeWelcome Guests, check-in/out room reservations and settle accounts while providing warm and authentic service. **Must be available (8am-4pm). Please be flexible and team player.** - Greet guests with a welcoming smile and friendly demeanor - Perform all guest check-in and check-out procedures, including groups and tours - Obtain or confirm guest information,...
-
Bilingual Real Estate Receptionist
2 months ago
Orleans, Canada Royal LePage Performance Realty Full timeWe are looking for a Full-Time Receptionist to start at our real estate branch located in Orleans. We pay $38,000 - $42,000 per annum for a 35 hr week, with 2 weeks of paid vacation for the 1st year, and 3 weeks’ vacation entitlement occurs after the 2nd year. There will also be annual performance and salary reviews. Experience or education in a detail...
-
Front Desk Clerk
6 months ago
Orleans, Canada Bark Avenue Pet Spa Full timeBusy pet grooming salon in the heart of Orleans seeking hard working, friendly, reliable and motivated individual. Job duties include booking appointments, greeting clients, cashing out clients, helping out groomers and other duties. Previous employment in a pet grooming/retail environment would be an asset. **Job Type**: Part-time Part-time hours: 13-20...
-
Front Desk Receptionist
4 months ago
Orleans, Canada St-Joseph Family Medecine Clinic Full timeMust be fluently bilingual in french and english. No evenings or weekends. Dependable with ability to work under pressure. Multi-tasking with ability to work independently. Excellent customer service. Excellent communication skills both in french and english verbal and written. EMR system and working knowledge of medical terminology will be considered an...
-
Front Desk Clerk
4 months ago
Orleans, Canada Bark Avenue Pet Spa Full timeBusy pet grooming salon in the heart of Orleans seeking hard working, friendly, reliable and motivated individual. Job duties include booking appointments, greeting clients, cashing out clients, helping out groomers and other duties. Previous employment in a pet grooming/retail environment would be an asset. **Job Types**: Full-time, Part-time Pay:...
-
Front Desk Clerk
7 months ago
Orleans, Canada Orleans Centrum Medical Centre Full timeMedical Clinic is looking for Part-Time **medical receptionists** part-time **Skills**: - Knowledge of basic Medical Terminology - Knowle of medical records keeping - Knowledge of Telus **PS Suite EMR** - Working knowledge of computer software including MS Word, Outlook, Excel - Work independently with mínimal supervision; - Trustworthy and ethical and...
-
Client Services Representative
6 months ago
Orleans, Canada Cumberland Veterinary Hospital Full timeIn search of an enthusiastic & friendly **full time receptionist** to join our growing small animal hospital in Orleans, Ontario. - A passion and love for animals is key!_ Responsibilities include greeting clients and pets warmly, scheduling appointments, answering the phone, over the counter sales, financial transactions, and maintenance of the front desk...
-
Bilingual Dental/reception Assistant
1 hour ago
Orleans, Canada Dr. Bryan Altshuller Full timeBilingual dental/reception assistant/floater for east end orthodontic office. Monday to Wednesday 7:45am-4:45pm. Thursday 7:45am-12pm. Dental experience an asset but not necessary. Experience with Dolphin orthodontic software an asset. Pay: $18.00-$21.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Orleans, ON K1C1G5: reliably...
-
Centre Coordinator at Kidscanswim Canada
2 months ago
Orleans, Canada KidsCanSwim Canada Full time**Customer Support**: **KidsCanSwim Canada** is a locally owned and operated learn-to-swim school dedicated to teaching babies and kids, age 3 months to 13 years, how to swim in our purpose-built facilities. We are expanding locations, and our Centre Coordinators play a critical role in ensuring smooth day-to-day operations. As trusted members of the centre...
-
Dental Receptionist
2 weeks ago
Orleans, Canada Orleans Dental Arts Full time**About us** We are innovative and engaging. Our work environment includes: - Growth opportunities - Modern office setting The Dental Receptionist is responsible for assisting the dentist in the proper management of patient flow and for performing a variety of administrative duties. Some of the daily tasks include but are not limited to: - Welcoming...
-
Office Administrator
3 weeks ago
Orleans, Canada Orleans Dental Centre Full time**Job Summary** **Responsibilities**: - Manage front desk activities including answering phones, greeting visitors, and handling inquiries - Supervise and coordinate clerical tasks such as filing, data entry, and document preparation - prepare estimates for insurance companies, booking your dentist and hygienists schedule - Ensure efficient operation of...
-
Office Administrator
3 months ago
Orleans, Canada Orleans Dental Centre Full time**Job Summary** **Responsibilities**: - Manage front desk activities including answering phones, greeting visitors, and handling inquiries - Supervise and coordinate clerical tasks such as filing, data entry, and document preparation - prepare estimates for insurance companies, booking your dentist and hygienists schedule - Ensure efficient operation of...
-
Pro Shop Associate
6 months ago
Orleans, Canada White Sands Golf Course Full timeWhite Sands is seeking new team members to join our front desk team. We are a small tight team that work together to get the job done. We are seeking hard workers that our self motivated. Must love to work as a team and also individually. White Sands Golf Course is a nine hole public golf course in Orleans with one of the largest driving ranges in the...
-
Hairstylist
6 months ago
Orleans, Canada Salon Brushed Full timeResponsibilities: - Provide exceptional customer service to salon clients - Perform hair styling services including cutting, coloring, and styling - Maintain a clean and organized work station - Sanitize tools and equipment after each use - Assist with front desk duties such as scheduling appointments and managing client records - Actively engage in retail...
-
Bilingual Receptionist
3 weeks ago
Orleans, Canada Orleans Family Dentistry Full time**Dental Receptionist Job Summary**: The Dental Receptionist will be responsible for providing excellent customer service to patients and visitors as they enter the dental office. The role includes scheduling appointments, answering phone calls, updating patient records, collecting payments, and filing insurance claims. The Dental Receptionist must maintain...