Help Navigator

2 months ago


Edmonton, Canada Bent Arrow Traditional Healing Society Full time

**HELP NAVIGATOR (CORE Position)**

**Job description**

Bent Arrow Traditional Healing Society is a non-profit organization which provides unique programs and services to Edmonton’s urban Aboriginal population. Our Society was incorporated in Alberta in 1994 assisting Aboriginal children/youth and families in the Greater Edmonton Region.

**Position Summary**

The HELP(Community) Navigator is committed to helping people experiencing homelessness and poverty transition toward and maintain sustainable and healthy lifestyles. The purpose of this position is to work with the Edmonton Police Service’s HELP (Human - Centered Engagement Liaison Partnership) initiative.

**JOB PURPOSE**:
The divisional HELP navigator will be responsible for supporting and directly working with vulnerable individuals, in collaboration with EPS constables.

**KEY AREAS OF RESPONSIBILITY**:
**Diversion (10%)**
- Respond to assist patrol to support vulnerable community members with a basic needs assessment and provide subsequent consultation on appropriate resources or referrals.
- Proactive community outreach, providing emergency supplies and resource information.

**Documentation and Reporting (15%**)
- Ensures documentation and client files are completed, organized, and up to date, as per HELP business rules.
- Submit weekly highlights or reports as required.
- Provide input into program evaluation upon request.
- Improve overall system performance by identifying and addressing systemic gaps, and redundancies.

**Case Management (60%)**
- Integrates HELP’s mission and values into the development and implementation of client-centered case plans.
- Facilitate provision of services by navigating clients to appropriate community resources. **Meet, transport, attend client meetings and appointments, as required.**:

- Work collaboratively with HELP constables, other team members, and community partners to develop and manage individual case plans.
- Work with clients who are incarcerated or in the hospital to implement reintegration plans to ensure smooth transition back into the community.
- Advocate for clients when appropriate.
- Report to the team lead on daily activities and where applicable, the HELP team Sgt. to ensure navigator safety protocols are accounted for.
- Prioritize tasks, take initiative, and maintain flexibility in case plans.

**Community Involvement and Leadership (5%)**
- Attending and representing HELP and agency at appropriate internal and external meetings as needed.
- Represent HELP at community events, as directed by HELP leadership.
- Participates in professional development training.
- Supports a continued connection between HELP, EPS, and agency staff.

**Agency Engagement (5%)**
- Complete agency specific administrative tasks.
- Attend agency directed training and meetings.

**Other (5%)**
- Other duties related to the HELP Program, as designated by HELP leadership.

**QUALIFICATIONS**:
**Core Competencies**:

- Organization
- Critical thinking
- Accountability
- Ethical decision making
- Communication
- Empathy

**Education**:
Degree or Diploma in social or human services or a related field, or a minimum of 3 years relevant experience working with complex populations, youth, and families. It is expected that they maintain and are in good standing with any relevant professional bodies they may be members of.

**Experience and Knowledge**:

- Strong understanding and knowledge of community resources, knowledge of issues faced by individuals experiencing homelessness, poverty and dealing with mental health conditions and substance use.
- Strong leadership, teamwork, and effective interpersonal and communication skills.
- Experience working with, and an understanding of the unique challenges that Indigenous and multicultural individuals and families face.
- Prior experience completing professional documentation.
- Capacity for conflict resolution.
- Risk management.
- Advocacy in systems.
- Group facilitation.
- Role and scope navigation.
- Inclusion and equity.
- Digital literacy.

**Salary and Benefits**:

- Competitive salary
- Paid sick and wellness days after 3 months’ probation (pro-rated)
- Working approximately 40 hours per week

**How to Apply**:
Pay: $4,435.97-$4,657.77 per month

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match

Flexible language requirement:

- French not required

Work Location: In person


  • Help Navigator

    5 months ago


    Edmonton, Canada The Mustard Seed Society Full time

    **Employment Type**: Full Time **Schedule**:Monday to Thursday, 7:00AM to 5:00PM **Reporting to**: HELP Navigator Team Lead **City**: Edmonton **Number of Positions to Fill**: 1 - RFR #: 744_ **DUTIES AND RESPONSIBILITIES**: **Case Management (60%)** - Integrates HELP’s mission and values into the development and implementation of client-centered case...

  • Help Navigator

    5 months ago


    Edmonton, Canada The Mustard Seed Society Full time

    **DUTIES AND RESPONSIBILITIES**: ***Diversion (60%)** Respond to assist patrol to support vulnerable community members with a basic needs assessment and provide subsequent consultation on appropriate resources or referrals. - Proactive community outreach, providing emergency supplies and resource - Engage with clients at the scene of a call, in divisional...

  • Bent Arrow

    2 months ago


    Edmonton, Canada Bent Arrow Traditional Healing Society Full time

    **Bent Arrow - Help Navigator - CORE** **Job description** Bent Arrow Traditional Healing Society is a non-profit organization which provides unique programs and services to Edmonton’s urban Aboriginal population. Our Society was incorporated in Alberta in 1994 assisting Aboriginal children/youth and families in the Greater Edmonton Region. **Position...

  • Iom Navigator

    2 months ago


    Edmonton, Canada The Mustard Seed Society Full time

    Are you a strong collaborator, interested in a dynamic and inspiring role? Join our HELP Team!_ **Position Type**: Full time, Fixed Term (October 2024 to June 2025) **Schedule**: Rotational (Evenings and Weekends may be included) **Reporting to**: Chief Operating officer **Location**: Edmonton **Number of Positions to Fill**: 2 **RFR#**:...

  • Systems Navigator

    5 months ago


    Edmonton, Canada Caregivers Alberta Full time

    **Working Title**: Systems Navigator **Reports to**: Manager, Support Services **Department**:Operations **Full time (35.7 hours/week)** Are you someone who is passionate about the work that you do? Do you want your next adventure to be part of a great cause? If so, look no further than Caregivers Alberta! Our team is looking for a Systems Navigator on a...


  • Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Community Health Navigator** **Full-Time Permanent 1.0 FTE (37.5 hours/week).** Reporting to the Community Health Navigator Supervisor, Clinical Manager or designate, the Community Health Navigator supports the delivery of Primary Care Services in the family practice clinic setting. The Community Health Navigator works collaboratively with Edmonton...


  • Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Community Health Navigator** Full-Time Permanent 1.0 FTE (37.5 hours/week). Reporting to the Community Health Navigator Supervisor, Clinical Manager or designate, the Community Health Navigator supports the delivery of Primary Care Services in the family practice clinic setting. The Community Health Navigator works collaboratively with Edmonton...


  • Edmonton, Canada Bent Arrow Traditional Healing Society Full time

    **Job description** The Missing Youth Portfolio (MYP) Navigator is committed to helping at-risk youth with complex needs and ensuring they have the appropriate healthy supports. The purpose of this position is to work with the Edmonton Police Service’s Youth Diversion and Intervention (YDI) Unit to locate missing youth and complete any required community...


  • Edmonton, Canada The Mustard Seed Society Full time

    The Housing Focused Shelter Navigator works closely with and under the day-to-day guidance of the Housing Focused Shelter Navigator Supervisor and Shelter Manager to intentionally engage shelter users and other vulnerable populations to expedite orderly move outs. The Housing Focused Shelter Navigator will work with the most vulnerable and/or chronic...


  • Edmonton, Canada Métis Nation of Alberta Full time

    **Supports and Services Navigator** **Location**: Provincial Head Office, #100, 11738 Kingsway NW, Edmonton, AB **Position Status**: Full time (40 hours/week) **The Organization** **The Opportunity** Reporting to the Metis Family Resource Program Manager, the Supports and Services Navigator (SSN) is committed to improving access to, and navigation of,...


  • Edmonton, Canada ROSC Solutions Group Full time

    **Transitional Services Recovery Navigator** ROSC Solutions Group At ROSC Solutions Group (RSG), we prioritize individuals' well-being and long-term recovery from addiction through a holistic, person-centered approach. Our evidence-based practices empower and foster hope, promoting personal growth. We collaborate with government officials and stakeholders...


  • Edmonton, Canada George Spady Society Full time

    **George Spady Society** The George Spady Society is recognized as a leader in the development and delivery of effective services for the care, treatment, and support of individuals with substance-related disorders and dual diagnoses. People who come to us find dignity, hope and healing as they set a new path towards health and well-being. George Spady...


  • Edmonton, Canada FULLY MANAGED INC Full time

    **Join our team** Fully Managed by TELUS is a one-stop-shop for technology solutions that help businesses navigate and succeed in today's digital world of work. With decades of collective experience in IT, Fully Managed by TELUS provides companies with the technology support, expertise, and products and services they need to be productive and proactive -...


  • Edmonton, Canada Goodwill Industries of Alberta Full time

    **Job Type**: Full-time (37.5 hours per week) **Schedule**: Weekdays, occasional evenings and weekends may be required **Salary**:$48,614.05 - $57,193.00 annually **_ Great Work. Great People. Great Place. GREAT Purpose._** Are you looking for a career that makes a real difference in the lives of Albertans? Do you want to be part of a growing...


  • Edmonton, Canada iHuman Youth Society Full time

    **Who we are**: iHuman Youth Society (“iHuman”) is a non-profit organization operating since 1997 whose mission is to serve marginalized youth; promoting their inclusion in the community through crisis intervention, arts, mentorship, and life skills development programming. iHuman embraces everyone. From cultivating a culture where all employees can...

  • Help Desk Technician

    5 months ago


    Edmonton, Canada Epic IT Security Ltd. Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to...

  • Help Desk Technician

    3 months ago


    Edmonton, Canada Epic IT Security Ltd. Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to...

  • Help desk technician

    1 month ago


    Edmonton, Canada Epic IT Security Ltd.] Full time

    Overview Languages English Education Experience On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Experience and specialization Computer and technology knowledge Additional information ...


  • Edmonton, Canada WCB Alberta Full time

    As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta Job Title: eBusiness Help Desk Analyst I (Co-op Positions) Job Type: Student Intern/Co-op Student (Fixed Term) / Full time Job Location: Edmonton,...

  • help desk technician

    3 months ago


    Edmonton, Canada Epic IT Security Ltd. Full time

    Work Term: PermanentWork Language: EnglishHours: 35 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement...