Telephone Operator

2 months ago


Winnipeg, Canada Concordia Hospital Full time

**Requisition ID**: 333998

**Position Number**: 20025057

**Posting End Date**: April 5, 2023

**City**: Winnipeg

**Site**: Concordia Hospital

**Work Location**: Concordia Hospital

**Department / Unit**: Switchboard - CGH

**Job Stream**: Non-Clinical

**Union**: CUPE-1973(204)

**Anticipated Start Date**: 04/21/2023

**FTE**: 0.50

**Anticipated Shift**: Days

**Daily Hours Worked**: 8.00

**Annual Base Hours**: 1950

**Salary**:$18.665, $19.227, $19.802, $20.395, $21.009, $21.639
- Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care._

**Position Overview**:

- The switchboard operator is responsible for courteous and effective telephone, paging and inquiry services for the hospital.

**Experience**:

- At least one year previous experience as a telephone operator or one year receptionist experience essential, preferably in a health care setting.
- Experience in windows environment essential.

**Education (Degree/Diploma/Certificate)**:

- Grade XII education.
- Medical Terminology certificate preferred.

**Certification/Licensure/Registration**:

- Not Applicable

**Qualifications and Skills**:

- Accurate typing - 40 words per minute.
- Excellent command of the English language both verbal and written.
- Demonstrates effective communication and interpersonal skills.
- Ability to prioritize workload, work independently and made effective decisions.

**Physical Requirements**:

- Good physical and mental health to meet the position demands.
- Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT._ _The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services._


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