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Switchboard Operator
2 months ago
**Switchboard Operator (Full-time)**
**Hours: Monday
- Friday 8:00am-4:30pm/ 8:30am-5:00pm**
**Position Summary**:
Within a multi-disciplinary team, the Switchboard Operator engages in the Clinic’s communication system to provide telephone, switchboard, intercom, two-way radio, and public address service
**Qualifications and Skills**:
Ability to communicate effectively with the general public and other members of the Winnipeg Clinic
A combination of experience and other education will be considered
Demonstrated ability to work with mínimal supervision
Excellent organizational, communication and interpersonal skills
**Primary Responsibilities include, but not limited to**:
Answer incoming calls, greeting callers, providing information, transferring calls, and/or taking messages as necessary
Route emergency calls appropriately
Relay and route written and verbal messages
Place telephone calls, or arrange conference calls as instructed
Perform clerical duties, such as typing, proof reading, sorting faxes, or mail
Monitor alarm systems in order to ensure that secure conditions are maintained
Contact security staff members when necessary, using two-way radio
Record messages, suggesting rewording for clarity and conciseness
Other duties as assigned
**Assets**:
Experience using specialty specific Medical Terminology
Experience in a high-volume telephone environment
Customer Service Experience is an asset
**Salary**: $15.76-$18.55 per hour
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Language**:
- English (required)
Work Location: In person
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