Customer Service Representative

2 weeks ago

Montréal, Canada Ardene Full time

WHO WE ARE:
We are looking for a Customer Service Representative to join our team. This is a part time, permanent position on the weekend (Saturday & Sunday from 9am-5pm).
Results driven, the Customer Service Representative provides flawless customer service to all inquiries received through our different channels.
The Customer Service Representative supports the organization’s efforts to ensure full satisfaction of its customers by providing and processing information in response to inquiries, concerns and requests about products and services, with professionalism and courtesy.
Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to:

- Acts as the main company and brand representative of Ardene for over 300+ stores across North America;
- Identifies customer’s needs and reacts accordingly following established processes;
- Collaborates with different internal departments to ensure all customer’s needs are taken care of and follows brand guidelines;
- Assists the e-commerce department during peak periods;
- Other tasks as required.

WHAT YOU’LL NEED:

- Must be perfectly bilingual (English and French), written and spoken. Knowledge of Spanish is a strong asset;
- Experience working within a fast paced retail, sales and/or call center environment;
- Exceptional verbal and written communication skills;
- A positive attitude and a customer focused approach;
- Strong computer skills including knowledge of Microsoft Office (Word, Excel) as well strong typing skills;
- Good interpersonal skills and an ability to work independently and in a team environment;
- Strong leadership skills and able to deliver results;
- Ability to multitask and perform in fast paced an sensitive situations.

GROW WITH US
We’re pretty proud to say that everything we do starts with our people - whether it’s in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.
Be part of a fun, dynamic and energetic team Join our team and begin your career at one of North America’s top retail chains

**Job Types**: Part-time, Permanent

**Benefits**:

- Casual dress
- Employee assistance program
- Store discount
- Work from home

Schedule:

- Every Weekend
- Weekends only

**Language**:

- English (required)
- French (required)

Work Location: In person

  • Client Representative, Customer Solutions Bell

    2 weeks ago

    Montréal, Canada CUSTOMER EXPERIENCEEXPRIÉNCE CLIENT Full time

    Req Id: 407787 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

  • Customer Service Representative

    3 weeks ago

    Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...

  • Customer Service Representative

    1 week ago

    Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...

  • Customer Service Representative

    1 day ago

    Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...

  • Customer Service Representative

    4 weeks ago

    Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...

  • Customer Service Representative

    2 days ago

    Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...

  • Customer Service Representative

    4 weeks ago

    Montréal, Canada Ardene Full time

    **Location Details**: Head Office **PostalCode**: H4S 1W8 **Category**: Corporate **Requisition Number**: 12383-CSPT-7-18-2023 **Date Opened**: July 18, 2023 **Number of Openings**: 1 **Job Type**: Permanent **Pay Class**: Part Time **Education**: High School Diploma or equivalent **Career Level**: Entry Level **Who We Are**: **Hey, we're...

  • Customer Service Representative

    4 weeks ago

    Montréal, Canada Ardene Full time

    **Location Details**: Head Office **PostalCode**: H4S 1W8 **Category**: Corporate **Requisition Number**: 11270-CSRPT-04-26-23 **Date Opened**: April 26, 2023 **Number of Openings**: 1 **Job Type**: Permanent **Pay Class**: Part Time **Education**: High School Diploma or equivalent **Career Level**: Entry Level **Who We Are**: **Hey, we're...

  • Customer Service Representative

    4 weeks ago

    Montréal, Canada Ardene Full time

    **Location Details**: Head Office **PostalCode**: H4S 1W8 **Category**: Corporate **Requisition Number**: 14363-CSR-02-29-2024 **Date Opened**: February 29, 2024 **Number of Openings**: 1 **Job Type**: Permanent **Pay Class**: Part Time **Education**: High School Diploma or equivalent **Career Level**: Entry Level **Who We Are**: **Hey, we're...

  • Customer Service Representative

    2 weeks ago

    Montréal, Canada Fedplast Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Fedplast located in Montreal, QC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to customers. You will handle inquiries, complaints, and provide information about products and services. You will also...

  • Customer Service Representative

    4 weeks ago

    Montréal, Canada Location Olympique Full time

    Customer Service Representative Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across the appropriate communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and...

  • Customer Service Representative

    7 hours ago

    Montréal, Canada Location Olympique Full time

    Customer Service Representative Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across the appropriate communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and...

  • Customer Service Representative

    7 days ago

    Montréal, Canada JAM Industries Ltd. Full time

    *** **Job Title**: Customer Service Representative **Division**:Erikson Music ***Location**: Baie D’Urfe, QC (hybrid environment, at office two days a week) ***Schedule**: Monday to Friday 8:30-5:30 Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis | JAM has grown to...

  • Customer Service Representative

    7 hours ago

    Montréal, Canada JAM Industries Ltd. Full time

    *** **Job Title**: Customer Service Representative **Division**:Erikson Pro, Erikson Commercial **Location**: Baie D’Urfe, QC (hybrid environment, at office two days a week) ***Schedule**: Monday to Friday 8:30-5:30 Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis |...

  • Customer Service Representative

    2 weeks ago

    Montréal, QC, Canada Fedplast Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Fedplast located in Montreal, QC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to customers. You will handle inquiries, complaints, and provide information about products and services. You will also...

  • Customer Service Representative

    2 weeks ago

    Montréal, QC, Canada Fedplast Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Fedplast located in Montreal, QC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to customers. You will handle inquiries, complaints, and provide information about products and services. You will also...

  • Customer Service Representative

    2 weeks ago

    Montréal, QC, Canada Fedplast Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Fedplast located in Montreal, QC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to customers. You will handle inquiries, complaints, and provide information about products and services. You will also...

  • Customer Service Representative

    3 weeks ago

    Montréal, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal site is looking for a new Customer Service Representative to join our Contract Logistics team. ** Your Role **:As the Customer Service Representative, you are accountable for maintaining excellent service levels for our...

  • Customer Service Representative

    3 weeks ago

    Montréal, Canada Lantic Inc. Full time

    WHY JOIN LANTIC? - It's simple: we strive to be a great company to partner with, work for and invest in, offering best-in-class portfolio of natural sweetener solutions. - With over 130 years of experience, we have proven that we are committed to creating lasting brand connections and long-term business partnerships. - We stand proud of our heritage, and as...

  • Customer Service Representative

    4 weeks ago

    Montréal, Canada Endo International Full time

    Customer Service Representative (6 months contract) At Paladin, we believe that flexibility can have a positive impact. That's why our employees have the power to choose when and where they are most productive and effective. If you are looking for an opportunity to work from home for a fast-paced organization, Paladin is the place for you! This position...