Office Administration Clerk
2 weeks ago
or equivalent experience
**Work setting**:
- Insurance
- Business
- Business sector
**Tasks**:
- Type and proofread correspondence, forms and other documents
- Receive and forward telephone or electronic enquiries
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
- Process incoming and outgoing mail manually or electronically
- Send and receive messages
- Organize and schedule office work
- Transfer data between software
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Provide basic information to clients and the public
- Perform clerical duties, such as filing and sorting and distributing mail
- Order office supplies
- Obtain and process information required to provide services
- Maintain work records and logs
- Greet people and direct them to contacts or service areas
- Calculate billing charges
- Arrange teleconferences
- Answer telephone and relay telephone calls and messages
- Verify accuracy and completeness of data
- Perform general office duties
- Receive and register documents for data entry
- Operate switchboard or telephone system
- Enter data according to specified format
**Type of data entry**:
- Numeric
- Alpha
- Alpha-numeric
**Computer and technology knowledge**:
- MS Word
- Database software
- MS Outlook
- MS Windows
- Word processing software
- Switchboard 1-25 lines
- Internet
- Electronic mail
**Technical terminology**:
- Computer-data processing terminology
**Area of specialization**:
- Reports
- Forms and records
- Invoices
- Correspondence
- Reports and records
**Keystrokes per hour**:
- 10,001 - 12,000 sph
**Transportation/travel information**:
- Own transportation
- Public transportation is available
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Sitting
- Attention to detail
**Personal suitability**:
- Adaptability
- Efficiency
- Energetic
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Time management
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is your current field of study?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Financial benefits**:
- Bonus
**Long term benefits**:
- Group insurance benefits
- Life insurance
**Other benefits**:
- Parking available
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