Billing Analyst

3 weeks ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You’ll Be Doing

Our Business Client Centre (BCC) provides specialized services and support to business clients, including small, medium and large corporations. The Billing Analyst is responsible for performing a number of various billing functions, at both a client and product level, in accordance with negotiated arrangements. Incumbent is to support the day-to-day activities of the billing area, ensuring accurately and timely processing, and are in compliance with bank policies, controls and practices.
- At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._

How You’ll Succeed-
- Business Development Support. Complete Revenue, Accrual Reports for customers billed through Product Billing or Consolidated Billing. On a monthly basis, to assist in trending and monitoring revenues, provide a summary report of fees collected, by product and or client. Ensure billing suspense accounts are liquidated, do not exceed authorized limits, and are balanced monthly.- Client Service. Provide billing support, and response to queries from internal clients; Relationship Managers, Client Managers, Intria, Product Managers, and Business Contact Center, (BCC). This may include data gathering, investigating and analyzing information. In cases when client are to be invoiced, send invoice via the agreed channel, and monitor and when required, escalate outstanding invoices.

Who You Are- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.- You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location

Toronto-81 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Analytical Thinking, Billing, Billing Support, Client Service, Communication, Consolidated Billing, Critical Thinking, Decision Making, Excel Functions, Microsoft Database, Microsoft Excel, Microsoft Office, Product Knowledge, Teamwork

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