![Z-Lite](https://media.trabajo.org/img/noimg.jpg)
Shipping Administrator
7 days ago
_Since 1987, Z-Lite has been creating a beautiful array of quality interior and exterior residential lighting. We currently have a very exciting opportunity for an individual who has a positive and professional attitude to join us as a shipper. Z-Lite is looking for a self-motivated individual with an outgoing and friendly disposition. If you are a cheerful individual with willingness to learn and take on new challenges, we would love the opportunity to meet with you_
**Salary**: $22 to $24 hourly for 40 hours per week
**Anticipated Start Date**: As soon as possible
**Terms of Employment**: Permanent Full-Time
**Employment Conditions**: Day, no weekends
**Language**: English
**Education**: Secondary (High) School Graduation Certificate or equivalent experience.
- **What is the opportunity?**_
- To join our team as a Shipping Administrator. You will be responsible for handling all paperwork and labeling for all shipments out of our CDN warehouse, including courier shipments, LTL shipments, and cross border documents. Our shipper is a key element of our business. When you are not fulfilling this role, you will be rotating as a Customer Experience Clerk within our office._
**What will you do?**
- Determine appropriate shipping method to ensure best rate is given.
- Meet tight deadlines to ensure on-time shipping.
- Organize and file all daily correspondence.
- Build and maintain exceptional rapport with customers and carriers.
- Provide resolutions for customers and carriers using critical thinking skills in a timely manner.
- Label boxes and skids throughout warehouse and process 500+ shipments per day.
- Identify and assess customer requests and needs while providing an exceptional customer experience.
- Run and edit reports.
- Work in collaboration with Warehouse and Customer Service teams to deliver accuracy.
- Answer a high volume of calls and demonstrate ability to prioritize.
**To be successful in this role, you must have**:
- Ability to work in an extremely fast-paced environment.
- Exceptional verbal and written communication skills with attention to detail and grammar.
- Effective time management skills with proven ability to prioritize and adapt to change.
- Displays a high level of integrity and patience, taking ownership for successes and failures.
- Extended periods of standing, walking, sitting.
- Strong customer service skills and telephone mannerisms.
- High level of proficiency using MS Suites, particularly Outlook and Excel.
- A self-starter who thinks “outside the box” and has a problem-solving mind set.
- A background of experience in Shipping/Manufacturing.
- A background of Customer Service would be considered an asset.
Day shift
- Monday to Friday
- No weekends
Work Location: In person
**Salary**: $22.00-$24.00 per hour
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
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