Case Management Assistant

3 weeks ago


London, Canada Youth Opportunities Unlimited Full time

**Case Management Assistant, Youth Opportunities Unlimited**

**(10 Month Maternity Leave Contract)**

**Responsibilities**:

- Serving as the primary data entry support person to the employment counsellor and job developer teams
- Entering participant and employer information and contract forms into a case management system
- Recording case notes into internal client tracking software where applicable
- Cross-referencing database and information management systems according to established procedures to assist with case management
- Scheduling reminders for follow ups and directs client referrals to employment counsellors
- Performing other clerical functions including word processing, filing, and sorting
- Locating files and/or background information for staff
- Providing reception coverage as needed
- Performing related duties as assigned

**Qualifications**:

- Post-secondary degree/diploma in business or office administration, public administration, or a combination of relevant work experience and education
- 2 years’ experience using case management/client tracking software
- Highly organized and flexible person to manage multiple tasks, meet targets and strict deadlines
- Proficiency in the use of Microsoft Office 365 as well as other on-line software programs are required vs. Excellent computer skills including intermediate level knowledge of Microsoft Word and Excel
- Working knowledge of Webtracker and CaMS an asset
- Ability to build relationships, persuade, manage conflict and work with diverse clients (unrelated)
- Ability to perform data entry tasks and file management with high degree of accuracy

**Applications must be received no later than**:Sunday February 11, at 11:59 PM

**Please submit a resume and cover letter to**: Justin McGuire, Employment Team Leader

Applications should be submitted electronically in MS Word format or PDF as one document.

We thank all applicants however only those selected for an interview will be contacted.
- **Youth Opportunities Unlimited is an equal opportunity employer that values the richness of a diverse environment. Youth Opportunities Unlimited is committed to providing an accessible workplace, in support of the Accessibility for Ontarians with Disabilities Act (2005) and the Integrated Accessibility Standards Regulation 191/11. Should an applicant require accommodation at any point during the recruitment process or as an employee during subsequent employment, they are invited to communicate and discuss their requirements with YOU contact noted above.**_

**Job Type**: Fixed term contract
Contract length: 10 months

**Salary**: $18.69-$23.85 per hour

Expected hours: 35 per week

Schedule:

- 8 hour shift

Work Location: In person

Application deadline: 2024-02-11


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