Animal Services Officer, Full-time Permanent

2 weeks ago


Guelph, Canada Guelph Humane Society Full time

Under the direction of the Animal Services Manager, the Animal Services Officer is responsible for responding to requests for animal services; enforcing municipal and provincial legislation with the City of Guelph, Township of Centre-Wellington, and Township of Guelph-Eramosa; providing detailed reports; and resolving matters through education and enforcement. The Animal Services Officer will be required to provide exceptional customer service in a fast-paced, high call-volume environment under diverse and sometimes challenging circumstances and represent the Guelph Humane Society in a professional manner at all times, through demonstrating a positive attitude, fostering good community relations, and supporting the overall mission and values of the Guelph Humane Society

KEY ACCOUNTABILITIES:

- Interact with clients, community members, staff, and volunteers with diplomacy and professionalism
- Conduct field inspections and investigations, resolving by-law matters through education and enforcement, to ensure compliance with municipal and provincial legislation pertaining to the City of Guelph, Township of Centre-Wellington, and Township of Guelph-Eramosa and in accordance with the Provincial Offences Act
- Advise the public on animal services by-laws in the City of Guelph, Township of Centre-Wellington, and Township of Guelph-Eramosa
- Respond to requests for service from the public and intake stray, injured, orphaned, or deceased animals
- Conduct proactive enforcement, including patrols of city parks, trails, and general public spaces
- Safely and humanely handle fractious and/or injured animals, including cats, dogs, small animals, and wildlife
- Attend court appearances and give evidence on behalf of the municipality regarding animal services matters
- Promote, enforce and sell City of Guelph, Township of Centre-Wellington, and Township of Guelph-Eramosa’s dog licences
- Interact with all animals safely, respectfully, compassionately, and in a manner that minimizes stress using modern, commonly accepted practices
- Record, monitor, and regularly update lost and found animal reports
- Maintain detailed daily records of activities, adhering to GHS policies and procedures
- Assist with compilation of monthly statistics of animal services activities for the department
- Work with other staff and volunteers to achieve a clean and organized facility, with strict adherence to infection control protocols
- Provide accurate, knowledgeable, and friendly service to the public
- Follow GHS policies and protocols for handling dangerous and/or infectious animals
- Participate in outreach activities within the community to provide education and public relations
- Maintain a high level of communication with all other staff and volunteers
- Treat other staff, volunteers, and members of the public with courtesy and respect
- Immediately report all incidents of injury, property damage, absence of or failure of a protective device and/or equipment
- Work in compliance with the Occupational Health and Safety Act and its regulations Participate in an organizational culture that contributes to the overall safety of staff, particularly as it relates to officer safety
- Embrace and consistently enact organizational values of respect, caring, integrity and partnership, supported by being authentic and accountable to yourself and your team
- Complete other duties as assigned

**KEY QUALIFICATIONS**:

- Post-secondary education in a related discipline (e.g. Animal Sciences, Animal Care, Law & Security)
- Related experience in animal care and/or law enforcement is an asset.
- Valid Ontario Driver’s License (full Class G) with clean Driver’s Abstract; Clear Police Clearance Certificate
- Knowledge of the City of Guelph, Township of Centre-Wellington, and Township of Guelph-Eramosa would be an asset
- Knowledge of relevant court procedures, regulations, and legislation pertaining to animals (Municipal bylaws, Dog Owners Liability Act, etc.)
- Protective rabies titre an asset (or willingness to receive pre-exposure rabies vaccinations to obtain protective titre)
- Strong time management skills; ability to meet deadlines, re-prioritize competing demands, work with frequent interruptions
- Excellent organizational skills; Demonstrated critical thinking, discretion, tact, and diplomacy
- Knowledge of domestic animal breeds and wildlife (native and non-native species), including demonstrated understanding of proper care, handling, and husbandry
- Demonstrated knowledge of disease transmission, bio-security, and proper sanitation protocols;
- Ability to maintain professional composure and multitask in a high-paced, reactive environment Strong computer literacy (Microsoft Office - Outlook, Word, Excel, PowerPoint) and able to effectively utilize shelter management software. Knowledge of PetPoint is an asset
- Demonstrated excellence in customer service and public relations skills, with the ability to handle difficult clients and high-



  • Guelph, Canada VCA Animal Hospitals Full time

    **Animal Care Attendant, Receptionist**: **Guelph, ON**: **Kortright Animal Hospital **is welcoming an experienced **Client Service Representative, Animal Care Attendant** to join our team! This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this...


  • Guelph, Canada Christian Horizons (CA) Full time

    Calling all change-makers, advocates, innovators, and allies! - **We value diversity and hire employees from all backgrounds. **_ At Christian Horizons, we value people, foster belonging, respect gifts and serve others. **Permanent Full-Time** **PROGRAM ADMINISTRATIVE CLERK PEEL** 35 hours/week Guelph/Wellington, Ontario The Program Administrative Clerk...


  • Guelph, Canada Speedy Sweeties Full time

    Speedy sweeties is looking to hire a permanent driver for weekday afternoons and weekends. Shifts start at 1pm during the week, 1 on Saturdays, 11am on Sundays. Weekly pay. Knowledge of Guelph and lcbo/beer store products an assist but not mandatory. Past experience will shorten your learning curve. Customer service based industry. Smart Serve is required...


  • Guelph, Canada Vetoquinol N.-A. Full time

    Do you want to join the ranks of a company that has the well-being of its employees at heart and who continually invests in realizing the potential of its team? Vetoquinol is the employer of choice with whom you want to collaborate and innovate. Vetoquinol is a pharmaceutical company dedicated to the manufacturing, distribution and marketing of animal health...


  • Guelph, Canada Guelph Humane Society Full time

    **EMPLOYMENT OPPORTUNITY - ADOPTION PROGRAM COORDINATOR (FULL-TIME 14-MONTH CONTRACT)** **TITLE**:Adoption Program Coordinator **LOCATION**: 190 Hanlon Creek Boulevard, Guelph, ON **HOURS OF WORK**: 40 hours/week; Tuesday to Saturday. Flexibility to work evenings and weekends required **TYPE**: 14-Month contract **JOB SUMMARY**: The Guelph Humane...


  • Guelph, Canada Barber Collins Security services Ltd. Full time

    **Job description** Barber Collins security is looking for a full time Security Guard to work Full Time Nights **Access to your own personal vehicle is preferred. Public transportation is available but limited to this site.** **Shifts** *Shifts have a mandatory 2-week rotation 72 hours every 2 weeks Shiift : Nights **Responsibilities**: - Protect...


  • Guelph, Canada Guelph Bulldog Full time

    **Early Childhood Educator** **MUST**: Graduate of an Early Childhood Education program (2 years from recognized College Diploma or University Degree) **AND** be registered and good standing with the College of ECE - Recent Police Check with Vulnerable Sector Screening - Minimum of 6 months experience in working with children in a child care setting - Must...


  • Guelph, Canada Guelph Bulldog Full time

    **Early Childhood Educator** **MUST**: Graduate of an Early Childhood Education program (2 years from recognized College Diploma or University Degree) **AND** be registered and good standing with the College of ECE - Recent Police Check with Vulnerable Sector Screening - Minimum of 6 months experience in working with children in a child care setting - Must...

  • Security Guard

    4 days ago


    Guelph, Canada Flash Security Services Full time

    This position description assumes that the individual has satisfied all basic requirements for employment by Flash Security Services Ltd., including, but not limited to: security license validation or criminal police information check as applicable (CPIC), credit reference (if applicable), background check, minimum age, and minimum education (high school...

  • Development Manager

    Found in: Jooble CA O C2 - 1 week ago


    Guelph, ON, Canada AFP Golden Horseshoe Chapter Full time

    Director of Development – GUELPH HUMANE SOCIETY The Director of Development is responsible for leading a comprehensive donor relations and stewardship program that relays impact through storytelling, inspires donor support, and fosters lasting relationships to advance the mission of GHS. They will be responsible for elevating GHS’s fundraising...


  • Guelph, Canada Karis Disability Services Full time

    Calling all change-makers, advocates, innovators, and allies! - **We value diversity and hire Transitional Support Professionals (TSPs) from all backgrounds.**_ At Karis Disability Services, we value people, foster belonging, celebrate gifts and serve others. **TRANSITIONAL SUPPORT PROFESSIONALS** **FULL-TIME (35-40 hours/week)** **Guelph, Ontario** The...

  • Client Service

    7 days ago


    Guelph, Canada Guelph Humane Society Full time

    **EMPLOYMENT OPPORTUNITY** **TITLE**: Client Service & Accounting Assistant (CSAA) **LOCATION**: 190 Hanlon Creek Blvd., Guelph ON **TYPE**: Full-Time (40 hours/week), Permanent **JOB SUMMARY**: Reporting to the Manager, Finance & Administration, the Client Service & Accounting Assistant (CSAA) is responsible for aiding with the day-to-day coordination...

  • Registered veterinary technician

    Found in: Jooble CA O C2 - 1 week ago


    Guelph, ON, Canada University of Guelph Full time

    Registered Veterinary Technician (Large Animal Ward) Starting date : 1 position to fill as soon as possible Home Careers @ Guelph Current Opportunities Registered Veterinary Technician (Large Animal Ward) Registered Veterinary Technician (Large Animal Ward) Forbes Ranks U of G Among Canada's Top Employers Registered Veterinary Technician (Large Animal...

  • Customer Service Clerk

    Found in: Jooble CA O C2 - 2 weeks ago


    Guelph, ON, Canada University of Guelph Full time

    Home Careers @ Guelph Current Opportunities Client Services Clerk Client Services Clerk Forbes includes U of G Among Canada’s Best Employers Client Services Clerk Ontario Veterinary College Health Sciences Centre Temporary Part-Time (Less than 24 hours a week) Please apply by completing the OVC Part-Time Application form. Reporting to the Supervisor,...


  • Guelph, Canada REMAX Real Estate Centre Inc. Full time

    We are looking for an **Experienced Full-time Front Desk Receptionist/Administrative Support Person for** our busy Real Estate Brokerage in the Guelph area, Required experience: - Real Estate front desk experience preferred - Telephone experience required **Responsibilities and Duties** - Answering incoming phones, booking & confirming appointments, and...

  • Full Time Reception

    18 hours ago


    Guelph, Canada REMAX Real Estate Centre Inc. Full time

    We are looking for an **Experienced Full-time Front Desk Receptionist/Administrative Support Person for** our busy Real Estate Brokerage in the Guelph area, Required experience: - Real Estate front desk experience preferred - Telephone experience required **Responsibilities and Duties** - Answering incoming phones, booking & confirming appointments, and...


  • Guelph, Canada Ceva Animal Health Full time

    At Ceva, we believe in preserving the vital bond between humans and animals. We strive to find innovative solutions that improve animal health and productivity while respecting animal welfare and supporting biodiversity. Together, we are building a new reference to create value beyond animal health. Ceva Animal Health has been the fastest growing global...


  • Guelph, Canada Ceva Animal Health Full time

    At Ceva, we believe in preserving the vital bond between humans and animals. We strive to find innovative solutions that improve animal health and productivity while respecting animal welfare and supporting biodiversity. Together, we are building a new reference to create value beyond animal health. Ceva Animal Health has been the fastest growing global...


  • Guelph, Canada Millennium Contract Services Full time

    We are looking for a full time cleaner to work Monday to Friday from 6:00 am 2:30 pm. Responsibilities include sweeping, mopping, emptying garbage, cleaning washrooms and cafeteria, restocking supplies, etc. **Salary**: $16.00-$18.00 per hour **Benefits**: - Casual dress - On-site parking Flexible Language Requirement: - French not...


  • Guelph, Canada Park Avenue Veterinary Services Full time

    **About us**: We are an integrative practice focused on delivering the best in patient care through a balance of western and holistic medicine. With 25 years’ experience in our community, we are dedicated to creating meaningful relationships and providing excellent customized care for our clients. We offer a variety of unique services, all with an emphasis...