Service Manager

6 months ago


Greater Sudbury, Canada 401 Auto Full time

At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily.

**Location: 2100 Kingsway Drive, Sudbury ON**

**Compensation: Up to $120,000 per year**

The Service Manager is responsible for the day to day operations of our Automotive Service department. They hire, train, and motivate employees to meet and exceed business and customer expectations.

**What You Will Be Doing**:

- Experienced in providing exceptional customer service
- Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching and talent management
- Review and implement Service Centre policies and procedures that improve the customer experience through high quality service and rapport building
- Develop and implement a long-term strategy and action plan to attract and retain customers
- Coach team members to provide excellent customer service
- Recruit, develop, motivate, recognize and hold accountable an Auto Service team that will meet established objectives and targets for sales and profitability
- Improve sales and profitability for the Service Centre
- Effectively resolve customer and employee complaints and concerns
- Ensure compliance with Health and Safety and all other workplace regulations and policies
- Monitor the operating budget by tracking sales and expenses
- Promotes service safety and security procedures
- Other duties as required by management

**What You Bring to the Table**:

- 12 Grade Diploma or GED
- Minimum 5 years experience in the automotive service industry
- Minimum of 3 years of management experience in the automotive industry
- Excellent communication, interpersonal and time management skills
- Ability to adapt to a changing environment and meet deadlines
- Strong computer & leadership skills
- Automotive Technician’s License is an asset
- Good communication skills and attention to detail
- Must have the ability to multi-task and work under pressure
- Must be willing to be flexible with work schedule

**So why work for us?**
- The 401 Group of Companies is privately owned and 100% Canadian
- 20+ State-of-the-art facilities including a "google like" call centre and an 80,000 sq ft. centralized service "Hub"
- A high energy, fast paced and fun work environment with various initiatives and rewards
- Individual and team-oriented coaching, mentoring, and training
- Opportunities for career path planning, growth, and advancement from within
- Health & wellness benefit enrolment opportunities
- Employee referral bonus opportunities
- Employee pricing on parts, service and at the Blackshop Restaurant and Wine Bar
- A corporate swag e-site for employees exclusively
- Perkopolis enrollment
- On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and service. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless



  • Greater Sudbury, Canada Northern Uniform Service Full time

    **DELIVERY** **SERVICE SPECIALIST** **Immediate Start** - Your salary starts at **$51,500**: - Permanent full-time - **4-day work weeks**: - Benefit Plan - Pension Plan - Attendance Bonus - _Employees may also be eligible to receive increases, commissions, bonuses, and advancement based on performance and tenure._ We are an essential industry serving...


  • Greater Sudbury, Canada Northern Uniform Service Full time

    **DELIVERY** **SERVICE SPECIALIST** **Immediate Start** - Your salary starts at **$51,500 **and potentially earn $54-56K+** in your first year. - Permanent full-time - **4-day work weeks**: - Benefit Plan - RRSP - Attendance Bonus - _Employees may also be eligible to receive increases, commissions, bonuses, and advancement based on performance and...


  • Greater Sudbury, Canada Northern Uniform Service Full time

    DELIVERYSERVICE SPECIALISTImmediate StartAre you someone who enjoys working in a customer service-based environment? We are looking for someone who thrives when faced with responsibility and a variety of demands; a resourceful person who can bring professionalism and energy to our company. Apply today to join our growing team.Your salary starts...


  • Greater Sudbury, Canada Larry's Service Centre Full time

    Inventory Control Specialist **Responsibilities**: - Manage and maintain accurate inventory records using inventory management software - Conduct regular physical inventory counts and reconcile any discrepancies - Monitor inventory levels and initiate purchase orders to replenish stock as needed - Coordinate with suppliers and vendors to ensure timely...


  • Greater Sudbury, Canada Greater Sudbury Police Service Full time

    GREATER SUDBURY POLICE SERVICE Temporary Full Time Equipment and Supplies Services Coordinator Monday-Friday, Dayshift Under the general supervision of the Finance/Procurement Supervisor, the Equipment and Supplies Services Coordinator is responsible for the research, verification, ordering and retention of equipment and supplies. The coordinator works...

  • Service Manager

    6 months ago


    Greater Sudbury, Canada Cintas Full time

    **Requisition Number**: 174799 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on...

  • Service Manager

    5 months ago


    Greater Sudbury, Canada The Children's Aid Society of the Districts of Sudbury and Manitoulin Full time

    **The Organization** The Children's Aid Society of the Districts of Sudbury and Manitoulin (CASDSM) is a non-profit community organization with a legal mandate to safeguard children and youth from abuse and neglect. The organization is governed by a volunteer Board of Directors who are elected from within the community. They develop programs and services...

  • Service Manager

    6 months ago


    Greater Sudbury, Canada The 401 Group of Companies Full time

    Get out of the Rat Race! Leave the busy city behind you, and embrace the beauty of North Bay, go fishing in serene lakes or rivers and enjoy walks through trails and woodlands. immerse yourself in the natural beauty, and embrace fresh opportunities at The Group of Companies. Are you looking for a better quality of life and life style? Do you enjoy the...

  • Service Manager

    5 months ago


    Greater Sudbury, Canada PepsiCo Full time

    Overview: The Service Manager contributes to the success of the PepsiCo Beverages Canada by selling our service to gain a competitive advantage, improve cost and productivity and to lead our people. **Responsibilities**: **Major Tasks, Key Responsibilities and Key Accountabilities**: - Ensures all routes are run and every stop is serviced every day -...

  • Service Branch Manager

    5 months ago


    Greater Sudbury, Canada Levitt Safety Full time

    If you share a passion for safety and are looking to Build your Career with a company that invests in its employees, we are interested in talking to you! We are proud to have been named Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work! Job...


  • Greater Sudbury, Canada Red Oak Villa Full time

    Overview: We are seeking a dynamic Hospitality Services Manager (HSM) on a 6-month contract (with a possibility of extension) to oversee the daily operations of our hospitality services at Red Oak Villa. The Hospitality Services Manager is the driving force behind a team-focused approach to service excellence, adept at balancing resident satisfaction with...

  • Service Manager

    5 months ago


    Greater Sudbury, Canada Palladino Auto Group Full time

    The Palladino Auto Group is hiring a Service Manager in Sudbury! **What is it?** A Service Manager is responsible for, but not limited to, managing, and building the team, maintaining the focus and attainment of the operations results, forecasting, and preparing financial reports. Effectively they are catalysts to communication within their teams, the...

  • Fire Service Manager

    3 weeks ago


    Greater Sudbury, Canada Troy Life & Fire Safety Ltd. Full time

    **Troy Life & Fire Safety Ltd** is looking for an experienced **Fire Service Manager** to join their Sudbury, ON team! In this role, you will be responsible for leading and managing all branch administrative personnel, service sales staff, and field technicians. **Responsibilities**: - Responsible for ensuring maximum efficiency in scheduling, managing,...


  • Greater Sudbury, Canada Extendicare Full time

    **SUPPORT SERVICES MANAGER** **Extendicare Countryside** Reporting to the Administrator, the Support Services Manager manages the housekeeping, laundry and maintenance departments to achieve high standards of cleanliness and sanitation, to provide quality linen service, and to maintain a safe, well-functioning physical plant, all within ECI’s policies...


  • Greater Sudbury, Canada Home and Community Care Support Services Full time

    **Job Description**: **_CARE AND BE CARED FOR - THIS IS YOUR HOME_**: Do you have a passion for leading people to achieve exceptional patient outcomes? Do you have strong planning, management, and evaluation skills? Are you looking to make a difference in your community? You’re looking in the right place.What will you do?*** Reporting to the Director,...


  • Greater Sudbury, Canada City of Greater Sudbury Full time

    **Section**: Recreation Services **Division**: Leisure Services **Department**: Community Development **Initial Reporting Location**: Tom Davies Square **Job Status**: Permanent position (succession planning) **Affiliation**: Non union **Hours of Work**: 70 hours bi-weekly **Shift Work Required**: No **Range of Pay**: Group 14 $107,409.33 to $126,355.32...

  • Purchaser

    5 months ago


    Greater Sudbury, Canada Regional Spring Service Full time

    Responsibilities: - Identify and evaluate potential suppliers based on quality, cost, and delivery requirements - Negotiate and manage contracts with suppliers to ensure favorable terms and conditions - Monitor inventory levels and collaborate with internal teams to forecast demand - Coordinate with suppliers to ensure timely delivery of goods and...


  • Greater Sudbury, Canada Extendicare Full time

    Job Description SUPPORT SERVICES MANAGER Extendicare Countryside Candidates are invited to apply for the above full-time position to work at our Extendicare Countryside home, a 256-bed long-term care facility, located in Sudbury, Ontario. Reporting to the Administrator, the Support Services Manager manages the housekeeping, laundry and maintenance...

  • Executive Assistant

    6 months ago


    Greater Sudbury, Canada Northern Uniform Service Full time

    **Executive Assistant - **Immediate Start** **Our Company** - Permanent full time; 40 hours per week Monday to Friday (8:30am - 4:30pm) - Ability to have an office flex schedule (_details to be discussed_) - Hourly rate of $20.00-$22.00, pay commensurable with experience. - Benefit Plan - Pension Plan We are an essential industry serving the food and...

  • Purchaser

    5 months ago


    Greater Sudbury, Canada Regional Spring Service Full time

    Responsibilities: - Identify and evaluate potential suppliers based on quality, cost, and delivery requirements - Negotiate and manage contracts with suppliers to ensure favorable terms and conditions - Monitor inventory levels and collaborate with internal teams to forecast demand - Coordinate with suppliers to ensure timely delivery of goods and...