Bilingual Customer Service Representative

6 months ago


Etobicoke, Canada Brink's Canada Limited Full time

**Job Summary**:
The Brink’s National Client Services (BNCS) department is dedicated to putting the customer at the centre of everything we do while ensuring we deliver Best in Class customer experiences We are looking for individuals to join our team who are passionate about customers, like to solve problems and offer effective
solutions.

This position is an initial 6-month contract (with potential of going full-time).

**Availability**:
Must be available to work shifts Monday-Friday In between the times of 7am-5pm.

**Location**:Etobicoke Ontario

**Key Responsibilities**:

- Trouble shoot technical issues with both customers and crew members on a wide range of issues critical to business continuance
- Engage with a variety of internal partners to find timely resolution on customer requests and concerns
- Work within a specified framework and processes to diagnose and resolve issues
- Execute the delivery of specific reports through the day
- Be engaged to support adhoc projects and be the primary point of contact for customer outreach

**Must Have Qualifications**:

- A passion for delivering exceptional service
- Must be bilingual and fluent in English and French
- A positive attitude and a desire to seek ways to improve processes and offer suggestions on how to make things better for all
- 2+ years' experience in a Call Centre, Customer Facing role or Help desk environment
- Calm demeanor with the ability to work under pressure and deliver on tight timelines
- You are a team player who believes that we win as a team or not at all
- Some technical savvy and the ability to walk a customer through to a solution over the phone
- Effective communication skills both verbal and written - can deliver a message in a concise and easily digestible manner for a wide audience
- Ability to work in a 24/7/365 day operation where shifts are scheduled based on business needs
- Experience working with technology

**Nice to Have Qualifications**:

- Experience working within the transportation/security industry

**Job Type**: Part-time

**Salary**: $22.00-$23.00 per hour

Expected hours: 35 - 37.5 per week

Schedule:

- Evening shift
- Every Weekend
- Night shift

Supplemental pay types:

- Overtime pay

**Experience**:

- Call center: 2 years (required)

**Language**:

- French (required)

Work Location: In person



  • Etobicoke, Canada Ahearn & Soper Full time

    Located in Toronto, a 100+ year old High Tech company that provides technology and software solutions to the supply chain industry has an opening for the following full time position: **Customer Service Representative - Bilingual (French/English)** **General Duties and Responsibilities**: - Processing sales orders - Communicating with customers and...


  • Etobicoke, Canada Lexia Communications Inc. Full time

    **Lexia Communications Inc. is looking for a Full-Time Bilingual Customer Service Representative in Etobicoke, ON.** **Must be Fluent in English and French** **Duties**: - Office Administrative duties - Dispatch duties - Organize files and keep month-to-month invoice records - Create/collect new and pending invoices from clients - Checking the schedule of...


  • Etobicoke, Canada Positive Fulfillment Services Ltd. Full time

    **Basic Function**: As the Bilingual Customer Service Representative, your main focus will be to provide excellent customer service to customers that contact us regarding the various programs we manage for our clients, as well as making outbound calls to customers, data entry and general customer program servicing. **Responsibilities**: - Respond to and...


  • Etobicoke, Canada Perativ Full time

    JOB SUMMARY Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide services...


  • Etobicoke, Canada SportStars Youth Soccer Full time

    Job Title: Customer Service Representative Job Summary: **Duties**: - Provide accurate information about products and services - Assist customers with order placement, tracking, and issue resolution - Utilize phone etiquette to ensure positive customer interactions - Conduct data entry tasks accurately and efficiently - Analyze customer needs to recommend...


  • Etobicoke, Canada Transbec Full time

    You are looking for a job that combines **customer service **and **teamwork**? Transbec is the company for you! Established in 1974, Transbec is one of Canada's largest distributors of automotive parts and accessories. This family business is looking for a **Customer Service Representative **to join its team based in our Etobicoke distribution...


  • Etobicoke, Canada AirVoel CPAP Full time

    **Bilingual (English/French) Customer Service Representative / Office Administrator** Air Voel is excited to announce an opening for a bilingual (Fully Fluent in English and French) Customer Service Representative / Office Administrator. We are seeking a highly skilled individual to join our team, primarily focusing on telephone interactions to support the...


  • Etobicoke, Canada Brinks Full time

    **Job Summary**: The Brink’s National Client Services (BNCS) department is dedicated to putting the customer at the centre of everything we do while ensuring we deliver Best in Class customer experiences! We are looking for individuals to join our team who are passionate about customers, like to solve problems and offer effective solutions. This position...


  • Etobicoke, Canada Kelly Services (Canada), Ltd. Full time

    Kelly's customer, has a permanent opportunity for a Bilingual (French/English) Customer Service and Contract Administrator with our customer in Etobicoke, ON, where you will provide outstanding customer service to the customer's dealers and customers and support the department in processing leasing and financing contract administration.RESPONSIBILITES:Your...


  • Etobicoke, Canada Kelly Services (Canada), Ltd. Full time

    Kelly's customer, has a permanent opportunity for a Bilingual (French/English) Customer Service and Contract Administrator with our customer in Etobicoke, ON, where you will provide outstanding customer service to the customer's dealers and customers and support the department in processing leasing and financing contract administration.RESPONSIBILITES:Your...


  • Etobicoke, Canada Kelly Services (Canada), Ltd. Full time

    Kelly's customer, has a permanent opportunity for a Bilingual (French/English) Customer Service and Contract Administrator with our customer in Etobicoke, ON, where you will provide outstanding customer service to the customer's dealers and customers and support the department in processing leasing and financing contract administration. RESPONSIBILITES: ...


  • Etobicoke, Canada Now Prepay Full time

    **Overall Objective**: **Key Responsibilities**: - Deploy, maintain, and support the hardware and software used in support of the customers to ensure reliability and adherence to contract specifications. - Respond proactively to all customer inquiries in a timely fashion; providing excellent customer service and maintaining lasting business relationships. -...


  • Etobicoke, Canada Affinity 1:1 Full time

    : Customer Service Representative with STRONG communication skills We are looking for full time, self-motivated, dependable Customer Service Representatives to join our team! The Customer Service Representative will serve as the primary external contact with our customer base in different communities. They are responsible for not only maintaining strong...


  • Etobicoke, Canada Affinity 1:1 Full time

    : Customer Service Representative with STRONG communication skills We are looking for full time, self-motivated, dependable Customer Service Representatives to join our team! The Customer Service Representative will serve as the primary external contact with our customer base in different communities. They are responsible for not only maintaining strong...


  • Etobicoke, Canada Positive Fulfillment Services Ltd. Full time

    **Basic Function**: As the Bilingual Contact Centre Representative, your main focus will be to provide excellent customer service to customers that call in inquiring about our products, and to make outbound calls when required. **Responsibilities**: - Respond and resolve concerns in a timely manner to optimize the customer experience. - Deliver excellent...


  • Etobicoke, Canada Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Etobicoke** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is...


  • Etobicoke, Canada Thorncrest Ford Full time

    **WANT TO WORK** for one of **Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Customer Service Representative** to join our team at **Thorncrest Ford** in **Etobicoke**. **Responsibilities**: - Greets customers and visitors, ensuring optimum customer experience. - Answer and direct phone calls and ensures messages are...


  • Etobicoke, ON, Canada Kelly Services (Canada), Ltd. Full time €60,000 - €65,000

    Kelly's customer, has a permanent opportunity for a Bilingual (French/English) Customer Service and Contract Administrator with our customer in Etobicoke, ON, where you will provide outstanding customer service to the customer's dealers and customers and support the department in processing leasing and financing contract administration. ...


  • Etobicoke, ON, Canada Kelly Services (Canada), Ltd. Full time

    Kelly's customer, has a permanent opportunity for a Bilingual (French/English) Customer Service and Contract Administrator with our customer in Etobicoke, ON, where you will provide outstanding customer service to the customer's dealers and customers and support the department in processing leasing and financing contract administration. RESPONSIBILITES: ...


  • Etobicoke, Canada Desjardins Insurance Full time

    **Bilingual Insurance Agent-Chinese/English** **We offer competitive salary, commission, bonus, Paid Time Off, and opportunities for professional growth.** We are an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is...