Camper Care Specialist

6 months ago

Ottawa, Canada YMCA of the National Capital Region Full time

**Overview**

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

**Working for the Y**

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals. Some of the benefits of working for the Y include:
**What we offer**

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

**Wage**:$17.07/hour

**Our competitive wage and benefit package include**:

- Free YMCA gym membership;
- Discounted Y program fees (including health & fitness programs, child care, and camps);
- Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services.

**What do you offer?**

The Neighbourhood Day Camp Camper Care Specialist supervises and implements the delivery of quality recreational programs, services and experiences to children and youth aged 4 to 16 enrolled in Neighbourhood Day Camp programs. The NDC Camper Care Specialist supervises Inclusion Counsellors and provides them with tools to create a meaningful camp experience for all participants as they engage in summer camp activities, discover nature and enjoy the natural environment, build self-confidence and establish lasting friendships.

There will be 2 Camper Care Specialists, 1 in the West end and 1 in the East end. They will be overseeing sites in:

- Taggart Family Y
- Ottawa-Nepean West (Woodroffe Area)
- Nepean (Barrhaven)
- Clarence-Rockland Y
- Ottawa South
- Stittsville
- Vanier
- Kanata

**Some of the tasks of this position include**:

- Ensuring that children with particular needs have a positive experience leading to personal growth through fun and rewarding programs.
- Being responsible for supporting the training of staff and providing them with tools to be successful in their role.
- Ensuring that excellent customer service is provided to members and participants by proactively addressing concerns or issues and escalating them to the NDC Coordinator, as necessary.
- Fostering self-esteem and conflict resolution skills in program participants.

**What qualifications and abilities are we looking for?**

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

**Education**
- Educational background and work experience with children with disabilities and their families
- ECE certification is an asset

**Language**
- Ability to work in English
- Bilingualism is an asset

**Experience, Skills and Abilities**
- Standard First Aid and CPR “C” or equivalent
- Experience working in a camp setting, with progressive leadership and responsibility
- Well-developed interpersonal and relationship-building skills; ability to establish rapport and excellent communication with program participants, members, staff and volunteers
- NSL Certification, YMCA - Healthy Child Development, Fundamental Movement Skills - NCCP certification or other relevant certification will all strongly be considered as assets
- A minimum of 4 years of experience working in camping and outdoor education, and a minimum of 2 years of supervisory experience in camping and outdoor education

**Additional Requirements**
- Applicants must already have a valid permit to work in Canada.
- Semi-annually, staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.

**Core Competenci

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