Quality Control Clerk

6 months ago

Oakville, Canada Halton Regional Police Service Full time

**The Team you are Joining - Who We Are**:
The Halton Regional Police Service contributes to the safety and well being of more than 620,000 residents in Halton Region which includes the Towns of Milton, Halton Hills and Oakville, and the City of Burlington. It is our continual pursuit of excellence that keeps Halton at the forefront of policing and as a leader in the public safety arena. Through upstream approaches, partner collaboration, training, community engagement and a strong focus on inclusion and diversity, we have been able to maintain Halton’s status as the safest Canadian municipality with a population of 100,000 or more. This is exemplified through deep collaboration between our growing team of over 1,100 members and our residents, businesses, non-profit organizations, and municipal governments.

**About the Role - How you will Contribute to the Service**:
Join Halton Regional Police, a forward-thinking service leading the charge in crime and intelligence analysis. We're looking for a dedicated **Full-Time Quality Control Clerk** to support our efforts and initiatives, addressing relevant issues of criminal activity.

As a key member of our team, you'll utilize your expertise to maintain the quality of complex datasets. You'll aid analysts and investigators by conducting research on diverse topics crucial to criminal investigations. Your work will directly influence strategic decision-making, empowering law enforcement to effectively address emerging challenges.

Working closely with our multidisciplinary units, including the Intelligence Bureau and specialized teams, you'll be responsible for maintaining specialized databases accurately. Your duties will involve conducting thorough research, verifying information, and inputting and retrieving data from various internal and external databases.

**Here’s What you’ll get to do**:

- Responsible for the maintenance of accurate and current information in the Intelligence

database. Prepares, uploads and maintains Intelligence information. Inputs data into Bureau/Unit/Section-specific and Service databases for the purpose of updating or adding new files of Intelligence information.
- Examines and reviews the quality of information entered to ensure accuracy and compliance with the established practices. Identifies and corrects inaccuracies.
- Maintains and updates Bureau/Unit/Section hardcopy and computer files and databases.
- Queries computer databases and retrieves, evaluates and extracts information in response to requests from police and other authorized personnel. Disseminates information in a timely manner and according to established procedures and legislative guidelines. Compiles daily and monthly statistics on all queries. Conducts appropriate open-source research.
- Confers and collaborates with investigative/crime analysts at regular meetings and ensures consistency in the creation of data files and other output documents.
- Conducts audit reports of transactions, provides error identification resolutions and coaching of end users, ensuring the highest level of integrity of the data entered. Communicates standards and protocols to end users to ensure the integrity and security of consistent, valid, and reliable information management.
- Maintains and promotes a consistent data entry format for the information on the system. Coordinates data entry between district investigators and Intelligence Bureau.
- Monitors and reports system errors, and trouble shoots on a continuous basis. Liaises with IT for issue resolution relating to database technical issues and prepares specifications on amendments to existing features.
- Acts as a resource for establishing best practices and standards and providing knowledge for evolving the database. Investigates, modifies, tests, validates, implements and contributes to the enhancements and upgrades.
- Maintains knowledge of both the routine activities at the assigned unit and keeps current on any special projects that may be underway.
- Other related duties as assigned.

**What you’ll Bring to the Role**:
**Education, Certifications and Qualifications**:

- Completed 2-year college diploma such as, Police Foundations, Records Management and Administration, or in a relevant field such as geography, statistics, mathematics or criminology. University degree in a relevant field is considered an asset.

**Experience, Knowledge and Skills**:

- Minimum 6 months experience within a law enforcement environment.
- Previous work experience of research methods, cross-referencing information from multiple sources and identifying discrepancies, familiarity with database structures and relationships and experience in migrating and transforming data between systems are required.
- Previous work experience with restricted, unrestricted, structured, and unstructured databases is considered an asset.
- Working knowledge of MS Excel, MS Access and SQL are considered an asset.

**Note**: The successful applicant will

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