Manager of Care

7 months ago

Ottawa, Canada Governor's Walk Retirement Residence Full time

**About Metta Lifestyles**:
At Metta Lifestyles, we're more than a growing Canadian company—we're a dynamic group united by a shared vision. Our passion for quality care is deeply woven into the fabric of our first-class retirement communities in Toronto and Ottawa. Each day, we strive to set new standards in senior living, ensuring our residents enjoy a lifestyle brimming with convenience, flexibility, and peace of mind.

Are you ready to be part of our vibrant growth story? We're looking for energetic individuals who share our commitment and drive, eager to contribute to our mission of providing the highest quality of care in an environment that celebrates life. Join us at Metta Lifestyles and be part of the change in senior living.

**The Opportunity**:
We're seeking an inspirational Manager of Care (MOC) who's ready to elevate the quality of life for our valued residents in one of our top-tier retirement homes in Ottawa. If you're passionate about health and wellness, enjoy leading teams, and are looking for a meaningful role where you can make a difference every day, this could be the opportunity you've been waiting for.

As our MOC, you'll provide leadership to our dedicated health and wellness team, guiding them to deliver the exceptional care our residents deserve. But you won't be confined to an office: you'll be at the heart of the action, getting to know our residents, implementing care plans, and lending a hand with care needs. You'll be instrumental in creating a caring and vibrant environment where residents thrive.

Your mission will extend beyond maintaining standards. You'll strive to elevate our care initiatives and programs to surpass regulatory and provincial standards. Your leadership will help us navigate through relevant legislation ensuring our care services are not just compliant, but truly top-notch.

This is more than a managerial role - it's an opportunity to influence the lives of our residents positively, engage with a passionate team, and contribute to a culture that values quality care and personal connection. If you're an experienced leader ready to commit to the health and wellbeing of our residents, we want to hear from you.

**Responsibilities**:

- Lead the strategic planning, development, implementation and evaluation of all care-related programs and initiatives to residents
- Provide care as well as procure and administer medications, including injections and narcotics, to residents.
- Complete care assessments for new residents joining the community
- Ensure annual goals and objectives align with Metta Lifestyles’ values
- Effectively supervise health and wellness teams
- Participate in HR duties, including recruitment, organize staff orientation and in-service training, maintain scheduling for health & wellness staff, conduct regular performance reviews, assist in staff development and coaching
- Demonstrate progressive leadership and hands-on approach to monitoring and evaluating resident care
- Resolve issues or concerns with prompt, effective and sound judgement whilst ensuring compliance and evaluating outcomes with care teams when applicable
- Lead company initiatives related to regulatory compliance and resident health initiatives
- Foster a collaborative and strong relationship with residents, local community, community agencies, physicians, healthcare facilities and other community stakeholders
- Contribute to maintaining a positive, resident-centered work environment where the free flow of ideas is respected and information sharing is promoted to ensure the welfare of residents and employees is prioritized
- Maintain high standards of superior customer service
- Provide on-call support when required
- Other duties as assigned

**Qualifications and Skills**:

- Must be actively registered as a Registered Practical Nurse (RPN) or Registered Nurse (RN) with CNO.
- At least three 3-5 years experience in a management role within the Seniors Housing, Retirement or Healthcare Industry.
- Proven leadership, clinical judgement and interpersonal skills with a demonstrated ability to coach and mentor team members
- Excellent communication skills with the ability to relate well with residents, their families, staff and community stakeholders;
- Experience in Dementia Care an asset.

**Join Us**
- All applicants must be legally entitled to work in Canada. As a condition of employment, a criminal record search which may include a vulnerable sector screening will be required.
- Metta Lifestyles is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision car

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