Patient Care Coordinator

3 weeks ago


Ottawa, Canada Complete Respiratory Care Full time

**Complete Respiratory Care** is part of Canada’s largest independently owned obstructive sleep apnea treatment group not privately owned, that delivers a patient-centric health care experience through our clinic operations across Ontario and Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health care. Built on a model of continuing care, we believe that if we do right by a patient we will create a lifetime relationship. If you aspire to change the lives of those we serve, then we may have a wonderful opportunity for you.

We are currently seeking a **Patient Care Coordinator** to join our team at our **Carlingwood-Ottawa, ON **location.

This dynamic role will allow you actively contribute to the improvement of peoples’ health and wellness, while earning a competitive salary and participating in our benefits package.

**Responsibilities**:

- Call patients to assess their needs, ensuring their equipment is working properly and replaced within the approved manufacturer’s guidelines
- Discuss cost of service, insurance coverage, and payment options with the patient
- Liaise with insurance companies on behalf of and/or in conjunction with patients to determine insurance entitlements
- Confidentially manage patient accounts
- Keep current on various products and services from our vendors
- Perform data entry tasks and maintaining patient database to ensure timely follow up
- Confidentially manage patient accounts
- Schedule patient visits and answer pre-visit questions, including about billing
- Scan/file documents into patient charts
- Schedule patient appointments and procedures according to established protocol
- Greets patients and screens them for appropriate information
- Maintain/review patient records, charts, and other pertinent information
- Perform other related duties as assigned
- Evening and weekend hours maybe required

**Qualifications**:

- Secondary language is an asset
- Post-secondary education preferred
- Minimum one year of relevant experience (Medical office diploma or experience preferred)
- Retail or customer service experience is an asset
- Exceptional client service skills
- Excellent written and verbal communication skills
- Excellent organizational skills with attention to detail
- Proficiency in MS Word, Excel and Outlook
- Ability to work as part of a team under mínimal supervision
- We offer a fun and professional work environment, competitive wages based on experience, and excellent career growth._

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Application question(s):

- What are your salary expectations for this position?
- Please carefully review the shift requirements in the posting - are you able to commit to the varying schedule we have described?

**Experience**:

- customer service: 1 year (preferred)
- administrative: 1 year (preferred)

Work Location: In person



  • Ottawa, Canada Complete Respiratory Care Full time

    **Complete Respiratory Care** is part of Canada’s largest independently owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across Ontario and parts of Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone...


  • Ottawa, Canada Complete Respiratory Care Inc. Full time

    **Complete Respiratory Care** is a privately-owned obstructive sleep apnea and home oxygen therapy group, that delivers a patient-centric health care experience through our clinic operations across Ontario and parts of Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the...


  • Ottawa, Canada Ottawa Plastic Surgery Full time

    **Responsibilities** - Assist in consultations as needed - Assist on follow up days, ensure patient flow into and out of rooms - Manage and enter patient photographs, data and measurements - Review new patient intake forms and enter data - Discuss with care coordinator/surgeon as needed - Complete surgical booking packages and ensure accuracy - Transmit...

  • Patient Care Coordinator

    45 minutes ago


    Ottawa, Ontario, Canada Lake of the Woods District Hospital Full time

    ResponsibilitiesThe successful candidate will be responsible for providing clinical leadership, managing patient care services, and collaborating with healthcare teams to achieve optimal outcomes. Key responsibilities include:• Ensuring compliance with established standards and policies• Coordinating patient care activities and workflows• Developing...


  • Ottawa, Ontario, Canada RhynoCare Full time

    At RhynoCare, we are seeking a dedicated Patient Care Coordinator to join our team. This role is responsible for ensuring the safety and well-being of patients who require close observation due to their behaviors.The ideal candidate will have experience in patient care, with a strong focus on delivering person-centered care. They will be passionate about...


  • Ottawa, Canada La Vie Executive Health Center Full time

    RPN-Patient Care Coordinator La Vie Medical requires a Patient Care Coordinator at each of our location, Ottawa and Kanata, to provide both direct and indirect patient care. The Patient Care Coordinator will perform technical and clinical support activities while assisting patients, and family members with concern and empathy. The Patient Care Coordinator...


  • Ottawa, Canada Resolute Health Corporation Limited Full time

    **Complete Respiratory Care** is part of Canada’s largest independently owned obstructive sleep apnea treatment group not privately owned, that delivers a patient-centric health care experience through our clinic operations across Ontario and Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of...


  • Ottawa, Canada Resolute Health Corporation Limited Full time

    **Complete Respiratory Care** is part of Canada’s largest independently owned obstructive sleep apnea treatment group not privately owned, that delivers a patient-centric health care experience through our clinic operations across Ontario and Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of...


  • Ottawa, Canada Ottawa Plastic Surgery Full time

    **Responsibilities** - Assist in consultations as needed - Assist on follow up days, ensure patient flow into and out of rooms - Manage and enter patient photographs, data and measurements - Review new patient intake forms and enter data - Discuss with care coordinator/surgeon as needed - Complete surgical booking packages and ensure accuracy - Transmit...

  • Care Coordinator

    6 days ago


    Ottawa, Canada Home and Community Care Support Services Full time

    Position Summary: Under the general direction of the Manager, Home and Community Care, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of health concerns. The Care Coordinator, through in person visits, assesses the patient’s care needs and develops, implements, and updates...


  • Ottawa, Ontario, Canada Michael Garron Hospital Full time

    Professional Qualifications and ExperienceTo be considered for this position, applicants must possess a strong background in nursing and leadership, complemented by advanced education and certifications relevant to the field. The ideal candidate will have significant experience working in critical care environments and have demonstrated success in...


  • Ottawa, Canada BioPed Footcare and Orthotics - Bank Street Clinic Full time

    **Patient Care Coordinator** You’re driven to make a difference in the lives of others, and organization is what drives you. Whether you’re kickstarting your career, or you’ve already got a few years of experience under your belt, you want to join a passionate team in an organization that truly changes lives. If this sounds like what you’re looking...


  • Ottawa, Canada VCA Animal Hospitals Full time

    **Veterinary Patient Care Coordinator, Technician Assistant**: **Location: Ottawa, ON**: **Alta Vista Animal Hospital** is currently welcoming a part time Patient Care Coordinator to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In...

  • Patient Coordinator

    1 week ago


    Ottawa, Canada Canada Vein Clinics Full time

    Canada Vein Clinics is seeking a casual/ part-time Patient Care Coordinator to join our team of professionals at our Ottawa clinic. **Position Outline and Responsibilities** - A Patient Care Coordinator is responsible for engaging with patients who have scheduled a consultation with our clinic. You will provide education regarding specific procedures that...


  • Ottawa, Ontario, Canada Calian Group Full time

    Job OverviewWe are seeking a Pharmaceutical Patient Care Coordinator to join our team at Calian Group. In this role, you will work directly with patients to secure private or public insurance reimbursement for identified company brands. You will also participate in the completion of paperwork and follow-up on submissions regarding drug reimbursement/coverage...


  • Ottawa, Ontario, Canada Michael Garron Hospital Full time

    **Job Purpose**The Patient Care Facilitator position at Michael Garron Hospital is responsible for ensuring patients receive high-quality care navigation through the cancer treatment process.Key responsibilities include coordinating referrals, diagnostic investigations, and treatments; maintaining accurate patient information; and facilitating communication...


  • Ottawa, Canada VCA Animal Hospitals Full time

    **Patient Care Coordinator**: **Ottawa, ON**: **Alta Vista Animal Hospital** is currently welcoming a full-time **Patient Care Coordinator** **to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients...

  • Patient Care Navigator

    57 minutes ago


    Ottawa, Ontario, Canada North East Local Health Integration Network Full time

    Care Coordination OpportunityJoin North East Local Health Integration Network as a Care Coordinator (RN, PT, OT, or SW) on a part-time basis. In this role, you will play a vital part in ensuring seamless care transitions and optimal health outcomes for our patients. Your expertise and compassion will make a significant difference in the lives of those we...

  • Care Coordinator

    4 weeks ago


    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...


  • Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...