Digital Service Coordinator

3 weeks ago


Cornwall, Canada City of Cornwall Full time

Overview

As a member of the Digital Service Squad, you will be a key contributor to the success of the platform and the growth of the program as a whole. The focus of the role is to work one-on-one with main street businesses and provide the following services:

- You will provide digital support by visiting businesses across Cornwall, Stormont, Dundas, Glengarry and Akwesasne by assessing individual digital readiness.
- You will provide advisory services by identifying digital priorities and making recommendations.
- You will provide guidance to implement easy-to-use digital tools and technologies to local businesses.
- You will also be responsible for maintaining field notes on a weekly basis.
- You will attend/deliver webinars, workshops and events related to Digital Main Street, occasionally outside of traditional business hours.

**Required Qualifications & Experience**
- A graduate from a post-secondary program (diploma or degree) in Marketing, Communications, Business Administration, or related field or have a combination of education, job-related training, and work experience in a related position.
- Possess strong communications skills (written and verbal).
- Possess excellent organizational and time management skills.
- Have experience in a sales role and/or marketing environment.
- Be able to travel and work independently across Cornwall, Stormont, Dundas, Glengarry and Akwesasne.
- Be familiar with digital technologies for small business (web, social media, e-commerce, etc.).
- Be able to use basic software and collaboration tools such as Microsoft Office Suite.
- Previous experience with online and offline marketing is considered a strong asset.
- Previous experience working with small businesses is considered an asset.
- Bilingual capabilities in both official languages (French and English) will be considered an asset.

The City of Cornwall offers a sector competitive wage of $25.00 per hour. This position entails a 35-hour work week.

Contract duration: May 8, 2023 to March 29, 2024

The deadline for submissions is April 13, 2023.

The Corporation of The City of Cornwall is an Equal Opportunity Employer. Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance.

We thank all applicants for their interest, however, only those selected for interviews will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.



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