Supplier Enablement Advisor

2 months ago

Calgary, Canada WestCorp Solutions Full time

**Roles & Responsibilities**:

- Partner with our SAP project team to execute client’s supplier enablement onboarding strategy.
- Provide support to client’s suppliers during operational sustainment.
- Engage suppliers through continued communication and training to drive adoption.
- Provide training and support to internal stakeholders related to the platforms.
- Identify opportunities related to the new platform deployment and supplier onboarding.
- Investigate and establish best practices for systems and processes to improve the procure to pay cycle.
- Support the development and sustainment of transaction reporting and monthly stewardship.
- Follow routing guidelines to ensure appropriate groups are engaged in investigation and resolution.
- High degree of collaboration with Accounts Payables & Supplier Help to understand inputs and opportunities to reduce supplier enablement inquiries.
- Support the development and execution of critical business escalations.
- Recognize technical and business opportunities to improve processes.
- Manage inquiries within the prescribed client’s service agreement framework.
- Liaise with and educate internal stakeholders and suppliers on business practices and invoicing requirements (strong knowledge of Manage Goods and Services is required).
- Manage individual annual objectives, measure, and performance targets aligned with the overall supply chain management organization objectives.
- Proficiency in ServiceNow portal to maintain data integrity and mitigate potential risks which includes but not limited to monitoring and actioning tickets.
- Identify and resolve root causes and or key themes contributing to inquiries/payment discrepancies.
- Identify potential areas for improvement to drive work efficiencies and reduce transaction volumes.

**Skills & Knowledge**:

- Demonstrates effective communication and stakeholder relationship skills and able to balance between results orientation, a continuous improvement mind set with a client-centred approach.
- Knowledge of accounting concepts and principles.
- Strong collaboration to support and influence key inputs.
- Understand and correct manage goods and services key inputs to enable resolution of issues (e.g., master data, procurement channels, input taxes, payment methods, etc.)
- In depth knowledge of accounts payable and supply chain processes, policies, and procedures (manage goods and services).
- Applies critical and innovative thinking to generate solutions to complex issues.
- Curiosity and lifelong learning approach with a demonstrated adaptability to operate in a fast paced and dynamic environment.
- Composure under pressure.
- Developed analytical/business/financial acumen.
- Strong analysis and problem-solving skills to assist clients in resolution of critical, complex issues that may span multiple areas and systems.
- Ability to teach and train peers and stakeholders.
- High attention to detail and accuracy.
- Understands business and financial risks and the need for controls.
- Exercise professional judgement to influence decision-making, with an aptitude for change management.
- Alignment with client’s values: safety above all else, stronger together, operational discipline, curiosity, and lifelong learning, act with integrity.
- Knowledge of applicable SCM related systems like SAP, Fieldglass, Ariba and ServiceNow.
- Ability to deal with competing priorities and manage time appropriately.
- Ability to work both in a team environment and independently.

**Education & Experience**:

- Three (3) years of experience in Supplier analysis, Accounts Payable, SCM and/or Finance.
- Bachelor’s degree preferably in Business, Supply Chain, Finance, or equivalent is considered an asset.
- Experience in the Oil & Gas industry is considered an asset.
- Strong working knowledge of SAP and the various procurement ecosystem tools.
- Proficiency in MS Office with intermediate or advanced skills in Excel.
- Experience in ServiceNow or an equivalent ticket management system is considered an asset.
- Data visualization experience (e.g., Power BI) is considered an asset.
- If selected for onboarding, you may be required to undergo a background check and substance test in accordance with job site policies._
- Job Id 714_

**Job Type**: Fixed term contract

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Supplier Analysis, Accounts Payable, SCM and/or Finance: 3 years (preferred)
- Oil & gas: 1 year (preferred)
- SAP: 3 years (preferred)
- Microsoft Office: 3 years (preferred)

Work Location: In person

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