IT Service Desk Technician

2 weeks ago


Mississauga, Canada Dilawri Group of Companies - Ontario Region Full time

**WANT TO WORK for one of Canada’s Best Managed Companies?**

Dilawri Group is now actively searching for an** IT Service Desk Technician** to join our team at **Dilawri, Team Ontario, in Mississauga**. This stationary role will serve our Canadian and US stores.

**ABOUT US**

Dilawri Group of Companies represents 77 dealerships nationwide with 20 dealerships in Ontario Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.

**Responsibilities**:

- Certificates of training are an asset, but not mandatory
- Handle a variety of requests that include distribution to support, setting user passwords, create and troubleshooting account issues.
- Hardware setup and troubleshoot of end user’s workstations
- Support a variety of support for different types of IT related hardware: Printers, faxes, phones etc
- Maintain resolutions and tracking of issues with IT Ticketing system
- Handle special projects related to IT with little or no supervision

**Qualifications**:

- Have a degree in computer science or diploma in computer related studies
- Experience working at an IT desk, assisting multi rooftops

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.



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