Office Admin, Canada
4 weeks ago
**Office Admin, Canada**
**Purpose of the Job**
The Office Admin performs a wide range of administrative functions in a dynamic manner to support Coptic Orphans staff. He/she ensures that all office needs are met in a timely and proper fashion. The Office Admin must understand the organization well, know the details of day-to-day operations, and grasp the needs of the various departments and personnel. He/she reports to the Country Director. The incumbent performs various administrative functions and tasks on a daily, weekly, monthly, and annual basis, and meticulously ensures that all details are well-managed through follow up and effective communication. He/she oversees the administrative side of the work of volunteers, and communicates with vendors, contractors, and outside contacts.
**Essential Functions and Responsibilities**
- Provide administrative support to management and staff in the Coptic Orphans Canada. Make travel arrangements and reservations and coordinate meetings and schedules as needed. Assist with new employees' set up, ensuring their access to the office, business cards, etc.
- Prepare outgoing mail, pick up, and process incoming mail. Coordinate shipping via most efficient and economical methods. Follow up on printing, mailing, and postage jobs. Monitor inventory of communications materials such as brochures, quick facts, and other promotional print materials.
- Oversee office equipment and furniture acquisition and maintenance.
- Report and deal with service disruptions, such as phone or printer outages by following through to ensure that service is restored quickly.
- Process procurement requests for office supplies, materials, equipment, services, and other office needs to facilitate smooth operations. Manage inventory of office and kitchen supplies, including monitoring and replenishing supplies after researching to ensure best prices and value. Research and request quotes for procurement for various areas.
- Maintain and update asset management database, coordinating with other offices to ensure system accuracy and asset security.
- Professionally and eloquently answer phone calls. Handle general inquiries and appropriately redirect other callers. Ensure phone coverage at all times in coordination with other departments. Receive and greet guests and visitors. Demonstrate Coptic Orphans' professionalism and passion at all times when speaking to visitors and callers in person or by phone. Manage office events including receptions of special guests and events to show employee appreciation.
- Maintain accurate and systematic filing system for all documents, with correlating soft index on the server for easy reference.
- Liaise with building management to serve as facilities manager.
- Organize office and maintain its appearance, including storage space, kitchen, and office in general.
- Carry out other administrative and related responsibilities as directed.
**Required Education, Experience, Knowledge, and Skills**
- Undergraduate or graduate degree in business administration or a related field.
- 5 years of professional experience, with at least 3 years of office management experience in a professional environment. Experience working with non-profits is highly regarded.
- Excellent command of English, written and spoken. Knowledge of spoken Arabic is highly desirable.
- Strong interpersonal skills and ability to work effectively with all levels of staff and management within the organization, as well as external contacts.
- Demonstrated outstanding organizational skills and attention to details; ability to prioritize duties and manage expectations in a constantly changing, fast-paced environment.
- Able to work independently and solve problems with mínimal amount of direction while working well as part of a team.
- Able to maintain the highest levels of confidentiality, discretion and integrity.
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