People Support Officer

2 weeks ago

Toronto, Canada Foreign & Commonwealth Office Full time

Job Description (Roles and Responsibilities) 1

Main purpose of job:
Be part of the Department for Business and Trade’s (DBT) mission to drive more trade and investment between North America and the UK. With a mature, high spending consumer market, an open economy, a business-friendly regulatory environment, and world-class talent, the UK is a global leader and one of the most competitive destinations for international investment. As the world’s seventh largest exporter and the second largest services exporter, the UK is also renowned for its global presence and exports.

Roles and responsibilities:
1. Collaborate with hiring managers across the North America Trade and Investment network to initiate recruitment campaigns in partnership with HR in Washington and Ottawa.
- Collaborate with hiring managers to understand the role. Identify and draft accurate job descriptions and hiring criteria, provide guidance, and recommend media source for advert.
- Quality check all hiring paperwork and submit to HR ready for approval.
- Social media promotion of vacancies to reach diverse applicant pool.
- Attend job fairs, campus events and other hiring and networking opportunities as appropriate.
- Work with Hiring Managers and HR to produce sift and attend interviews, as needed.
- Ensure compliance with internal processes and Service Level Agreements and conduct follow-up for an efficient hiring process.
- Develop and improve current recruiting processes for the North America Trade and Investment network.
- Maintain hiring metrics and assist with monthly people reports.

2. Support the Head of People in delivery of on-boarding and learning and development programmes:

- Complete arrival and departure notifications.
- Support development of orientation, induction, and skills training for employees.
- Support development of unique training programs to improve employee job skills and career development.
- Support delivery of people focussed projects in collaboration with managers and employees.

3. Administration of all aspects of monthly bonus and awards programme.

Other duties as assigned.

Resources managed:
None

Essential qualifications, skills and experience 1

Essential on arrival:

- Relevant work experience in a recruitment coordination or administrative role;
- Ability to create and implement sourcing strategies for recruitment for a variety of roles;
- Knowledge of social media and professional networks;
- Excellent interpersonal skills and ability to handle sensitive information;
- Excellent verbal and written communications skills;
- Excellent organizational and time management skills.

Language requirements:
Language: English
Level of language required: Must be fluent in English, both written and verbal.

Desirable qualifications, skills and experience 1

Desirable:

- Experience with applicant tracking software and HR databases;
- Experience in screening and interviewing job applicants;
- Knowledge of laws, regulations, and best practices in recruiting.

As a valued member of our team, we will help you to achieve your goals through continuous professional development.
- Required behaviours 1- Changing and Improving, Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together Application deadline 1
- 6 March 2024

Grade 1
- Executive Officer (EO)

Type of Position 1
- Full-time, Permanent

Working hours per week 1
- 37.5

Region 1
- Americas, Caribbean & Overseas Territories

Country/Territory 1
- Canada

Location (City) 1
- Calgary, Montreal, Ottawa, Toronto, Vancouver

Type of Post 1
- British High Commission

Number of vacancies 1
- 1

Salary Currency 1
- CAD

Salary 1
- CAD $ 71,460.64 yearly

Start Date 1
- 6 May 2024

Other benefits and conditions of employment 1

The British Embassy Network offers a strong benefits package. This package includes generous vacation and leave time, flexible working patterns, and enriching learning and development opportunities.

Learning and development opportunities:
Working patterns:
This role is 37.5 hours a week, Monday to Friday. The consulate does not have a long working hours culture. The UK in Canada Network offers a strong benefits package. This package includes generous vacation and leave time, flexible working patterns, and enriching learning and development opportunities.

The British High Commission and its Canada Network of Consulates embraces hybrid working. Flexible working options available upon approval of line manager. The British Consulate’s current policy asks staff to work in the office 60% of time, with the remainder available to work from home. We are an organization that also recognises the critical value of teamwork, and we embrace and endorse collaboration by ensuring that all staff attend the office flexibly yet regularly.

Additional information 1

Must have the legal status to live and work in Canada.

Applicant is expected to appear in person for approx 60% of week but working from home is permitte

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