Account Executive

5 months ago

Mississauga, Canada Third Octet Full time

At Third Octet, an Account Executive partners with Canada’s most innovative companies. The Account Executive solves client problems, builds business impact, and drives Third Octet’s growth. Your focus will be growing a portfolio of existing customers. Using your consultative skills, you will help buyers unlock the value of Third Octet’s solutions and managed services offerings. This is a fantastic opportunity for an innovative future leader to join us and have the initiative to take our sales processes to a new level.
- **Location**: Mississauga
- **Department**: Client Relations
- **Reports To**: CxO

**What You’ll Do**:

- Oversee all aspects of managing relationships with existing clients;
- Establish strong business and personal relationships with client accounts;
- Act as a customer advocate, evangelist and represent the business and technical needs of Third Octet clients;
- Establish strong working relationships and communication channels with key Third Octet vendors and solution partners;
- Maintain and grow account base through proper balance of maintenance and care;
- Work with clients to understand their business issues and provide solutions that meet their needs;
- Be alert for and report changes in market conditions, competitive activities, and customer preference or needs;
- Explore new product offerings that may align with existing Third Octet portfolios, be it internally or externally driven;
- Maintain in-depth knowledge of company’s and client’s strategic business plans;
- Identify solution stacks within Third Octet’s portfolio, and be able to identify where, why, and how Third Octet can facilitate the business and technical needs of clients;
- Liaise with technical teams to understand strengths and service offerings, especially within the managed services practice;
- Maintain collaborative approach to client and team engagement and awareness of activities;
- Contribute to the development and fine-tuning of sales process, procedures, and policy;
- Complete assigned ConnectWise training to understand processes and ongoing responsibilities regarding tracking the sales process as well as time and expenses
- Monitor sales activity in ConnectWise and assist where needed
- Contribute to the development and success of proposals, responses, and client events;
- Attend weekly sales meetings and ensure sales opportunities are compliant with company policy;
- Document internal processes and procedures related to duties and responsibilities;
- Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.

**Requirements**:

- Inside and Outside sales experience with selling any of the following: IT services and products, managed IT services, and/or IT consulting
- Previous experience with consultative solution selling with a track record of prospecting, qualifying, and managing customer commitment as a part of the sales process
- Demonstrated level of success in the development of client relationships
- Enjoy working with customers and external audiences
- High energy and drive with good negotiation skills
- Strong oral and written communication skills with capacity to conduct both formal and informal presentations to clients and prospects;
- Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
- Ability to multi-task and adapt to changes quickly
- Self-motivated, with an entrepreneurial desire and the ability to work in a fast-moving environment

**Benefits**:

- Competitive salary and compensation package
- Personally tailored benefits (health, vision, dental, paramedical)
- Flexibility in how, when, and where you work, with a vacation policy that is well above standards
- Focus windows to permit deep and uninterrupted work
- Broad exposure to technology solutions through client engagements and lab environments
- Funded lifelong learning through an immersive education platform, vendor training, and soft skills development
- Career development paths and planning
- Open voice to shape the direction of the company with leadership who serves your best interest
- Work. Life. Balance.
- Prepare your resume and cover letter outlining your qualifications and interest in the role. Make sure your documents are in PDF or Microsoft Word format to maintain proper formatting.

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