IT - Head of Information Technology

1 week ago

PointeClaire, Canada Vortex Aquatic Structures International Inc. Full time

Ready to shape the future of fun?
At Vortex, we have been bringing communities, businesses, and families together with innovative aquatic structures since 1995. We are proud to have created 8000 custom installations spanning 50 counties and 5 continents Vortex creates precious memories for thousands of families around the world every day.
If you want an exciting career in an environment that values innovation and collaboration, we’d love to hear from you. We welcome all applicants and are committed to diversity, equity and ensuring everyone is empowered to succeed.
As we continue to innovate and expand our technology-driven solutions to enhance customer engagement and satisfaction, Vortex is seeking a visionary leader to join our executive team as the Head of Information Technology (IT). This pivotal role will be instrumental in driving our digital transformation initiatives to deliver exceptional customer experiences through technology. The Director of IT will optimize IT operations, spearhead the development of innovative IT solutions, and ensure seamless integration of technology to elevate our customer interactions.

**Responsibilities**:

- Build, mentor, and lead a high-performing IT team.
- Develop and implement IT systems policies and procedures.
- Ensure the integrity and security of company systems and data.
- Develop and manage the IT budget.
- Foster good business relationships with all stakeholders and users
- Collaborate with key business and technology stakeholders to perform business requirements analysis.
- Define short, medium, and long-term IT strategies and objectives.
- Ensure projects are aligned and prioritized with the company’s objectives.
- Oversee innovative technology adoption and infrastructure projects.
- Optimize integration and utilization of Independent Software Vendor (ISV) solutions such as Expert Logic, SolidWorks, Unreal to increase overall efficiency and provide best in class customer experience.
- Lead the development of proprietary software for the company’s electronic products including the integration of IOT.
- Translate ideas into market-ready products that meet customer expectations and business objectives.
- Optimize the company’s information system, including hardware, software infrastructures, and business tools.
- Provide problem resolution and ongoing support related to the company’s IT systems.
- Ensure proper functioning and efficiency of the ticket management system, including approval levels and prioritization.
- Manage internal and external resources, licenses, and consultants.
- Negotiate and manage agreements with IT partners.
- Anticipate company needs, identify risks, develop, and implement contingency plans, and provide innovative solutions to business challenges.
- Define project requirements by identifying milestones, phases, and project elements; forming project teams; establishing project budgets.
- Monitor project progress, resolve issues, publish progress reports, and recommend actions.
- Maintain professional and technical knowledge by attending educational workshops, reviewing publications, establishing networks, benchmarking practices, and participating in professional societies.
- Implement and manage performance indicators to drive continuous improvement of processes and systems.

Skills and Competencies
- Proven experience in Gap Analysis, Requirements Analysis, including scope modeling, business process modeling, data requirements, business rules analysis, functional and non-functional requirements, acceptance testing, and evaluation criteria definition
- Excellent knowledge of manufacturing business processes and IT related tools and software.
- Excellent oral and written communication skills in English and French, including the ability to explain technology solutions, build relationships, and persuade others.
- Service-oriented self-starter capable of working independently and prioritizing workload.
- Strong collaboration skills, attention to detail, and ability to manage multiple projects concurrently.
- Knowledge of ERP and CRM system implementation.
- Proficiency in Microsoft Office tools.
- Natural inclination to stay updated with evolving technologies (technology watch).

Experience and Training
- Excellent knowledge of manufacturing business processes and IT related tools and software
- Bachelor’s degree in computer science, information technology.
- A master’s degree MBA, in IT management) is nice to have
- Proven track record of 10+ years in progressively responsible IT leadership roles, with at least 5 years of experience in senior management or executive positions.
- Strong leadership skills to drive projects and incidents to resolution with internal and external resources.
- Experience in leading digital transformation, IT modernization, and adoption of emerging technologies (e.g., AI, IoT, cloud computing).
- In-depth knowledge of IT infrastructure, systems architecture, network security, cloud computing, an

  • IT - Head of Information Technology

    6 days ago

    Pointe-Claire, Canada Vortex Aquatic Structures International Inc. Full time

    Ready to shape the future of fun?At Vortex, we have been bringing communities, businesses, and families together with innovative aquatic structures since 1995. We are proud to have created 8000 custom installations spanning 50 counties and 5 continents! Vortex creates precious memories for thousands of families around the world every day.If you want an...

  • Information Technology Technician

    6 months ago

    Pointe-Claire, Canada Ville de Pointe Claire Full time

    Pointe-Claire is a city with a population of 34,000 located along Lac Saint-Louis and forming part of Greater Montreal. Recognized for its lifestyle, Pointe-Claire also has a distinctively rich architectural and historical heritage and provides services of outstanding quality to its population. Dedicated to the life of its citizens, the City's mission is to...

  • Information Technology Manager

    6 months ago

    Pointe-Claire, Canada Future Electronics Full time

    **About the role** The Business Solutions Manager (BSM) I.T. reports to the Director - Business Solutions. He/she manages all expectations of assigned business unit as well as aspects of a project, ensures projects delivery/timeline, quality, ensures that the project meets agreed upon scope and budget, follows-up during the various phases of the project;...

  • Inside Sales Professional

    6 months ago

    Pointe-Claire, Canada Manitoulin Group of Companies Full time

    Company Description For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get...

  • Senior IT Leadership Role for Digital Transformation

    5 days ago

    Pointe-Claire, Quebec, Canada Vortex Aquatic Structures International Inc. Full time

    Job SummaryWe are seeking a seasoned IT leader to drive our digital transformation initiatives and deliver exceptional customer experiences through technology. As the Head of Information Technology, you will be responsible for optimizing IT operations, developing innovative IT solutions, and ensuring seamless integration of technology to elevate our customer...

  • Junior Sales Representative

    6 months ago

    Pointe-Claire, Canada Aesus Packaging System inc. Full time

    **Position Overview** **Key Responsibilities** - **Lead Generation and Qualification**: Proactively identify and qualify leads for AF1 Liquid Fillers and IXOR Label Heads through targeted research, contacting OEMs, cold calling, networking, and other sales tactics. - **Product Presentations and Demonstrations**: Conduct compelling presentations and product...

  • Spécialiste, Soutien Aux Technologies Minières

    6 months ago

    Pointe-Claire, Canada TCAT Div of Toromont Industries Ltd Full time

    Le spécialiste, Soutien aux technologies minières servira d’expert régional chargé de soutenir et de mettre en œuvre les technologies minières. En tant que membre clé de l’équipe locale de soutien aux technologies minières, il servira de premier point de contact et de conseiller pour ses clients locaux et les techniciens des succursales. **En...

  • Pma (Preventative Maintenance Agreement) Account

    6 months ago

    Pointe-Claire, Canada Mircom Group of Companies Full time

    **Account Manager, PMA Sales** Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification,...

  • Service Coordinator

    6 months ago

    Pointe-Claire, Canada Mircom Group of Companies Full time

    **Service Coordinator** Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call,...

  • Gestionnaire de comptes, Ventes PMA

    6 months ago

    Pointe-Claire, Canada Mircom Group Of Companies Full time

    Summary: Highly successful and poised for continued growth both in the domestic and international market, we are seeking a qualified PMA (Preventative Maintenance Agreement) sales representative with a proven sales record and a general understanding of fire alarm, security and telephone access systems.  The successful candidate will be highly...

  • PMA (Preventative Maintenance Agreement) Account Manager

    6 months ago

    Pointe-Claire, Canada Mircom Group Of Companies Full time

    Summary: Highly successful and poised for continued growth both in the domestic and international market, we are seeking a qualified PMA (Preventative Maintenance Agreement) sales representative with a proven sales record and a general understanding of fire alarm, security and telephone access systems.  The successful candidate will be highly...

  • Project Manager

    6 months ago

    Pointe-Claire, Canada Mircom Group of Companies Full time

    **Project Manager** **Montreal, QC** Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass...

  • Technology Support Specialist

    3 weeks ago

    Pointe-Claire, Quebec, Canada Sleep Country Full time

    About UsSleep Country Canada is a leading specialty sleep retailer with a mission to transform lives by awakening Canadians to the power of sleep.We operate under various banners, including Sleep Country, Dormez-vous, The Rest, Endy, Hush, Silk & Snow, and Casper Canada.We have over 300 corporate-owned stores and 18 distribution centers across Canada,...

  • Inside Sales Professional

    6 months ago

    Pointe-Claire, Canada Manitoulin Group of Companies Full time

    Company Description For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get...

  • Quality Assurance Analyst

    6 months ago

    Pointe-Claire, Canada Mircom Group of Companies Full time

      Quality Assurance Analyst Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification,...

  • Information Systems Vice-president

    6 months ago

    Pointe-Claire, Canada Mindsec Security Inc Full time

    Education: Bachelor's degree - Experience: 5 years or more **Asset languages**: - Hebrew **Work setting**: - Research and consulting firm **Budgetary responsibility**: - $8,000,001 + **Tasks**: - Allocate material, human and financial resources to implement organizational policies and programs - Authorize and organize the establishment of major...

  • Quality Assurance Analyst

    5 months ago

    Pointe-Claire, Canada Mircom Group Of Companies Full time

    Summary: The Mircom Group of Companies is seeking a Quality Assurance Analyst for Fire, Communication, Automation and related smart building products. The successful candidate will be responsible for verification and stability testing of our products, and additionally will have to perform pre-certification testing for regulatory bodies such as U.L.,...

  • Bilingual Customer Service Representative

    2 months ago

    Pointe-Claire, Canada Mircom Group of Companies Full time

    Bilingual Customer Service Representative Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass...

  • Area Sales Manager

    6 months ago

    Pointe-Claire, Canada Mircom Group of Companies Full time

     Area Sales Manager – MontrealFounded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification,...

  • Chief Technical

    5 days ago

    Pointe-Claire, Canada Vortex Aquatic Structures International Inc. Full time

    br/>At Vortex, we have been bringing communities, businesses, and families together with innovative aquatic structures since 1995. We are proud to have created 8000 custom installations spanning 50 counties and 5 continents! br/>If you want an exciting career in an environment that values innovation and collaboration, we’d love to hear from you. We welcome...