Bar Manager

1 week ago

Whistler, Canada Nita Lake Lodge Full time

_Nita Lake Lodge is a true mountain retreat. We strive to achieve our mission of 'delivering a luxury mountain lifestyle experience and provide unique and memorable moments for our guests who are at the heart of our business'. Set in Whistler Creekside on the shores of Nita Lake, the Lodge offers guests a mountain resort experience with close proximity to activities in all seasons. The property features 77 luxurious guest suites, a renowned Day Spa, two restaurants and a cafe._

The Bar Manager, under the direction of the Food & Beverage Director, will primarily be responsible for ensuring effective day-to-day operations of the bar. This will involve developing a high performance team that is customer focused and profit driven. The Bar Manager will strive to achieve sales targets while remaining within budget in all aspects of the job. Liquor ordering and inventory management will be required.

Job Duties
- Responsible for maintaining a consistently high level of customer service as outlined by Nita Lake Lodge, this includes talking to customers to monitor their experiences.
- Greet and handle all guest interaction with a high level of professionalism and hospitality.
- Resolve all customer complaints while on shift
- Strive to achieve sales targets while respecting budgets during day-to-day operations.
- Monitor and modify bar pricing and procedures as required. This includes updating the menus and any point-of-sale systems to reflect any changes.
- Ensure bar and staff compliance with all relevant legislation, regulations, and Nita Lake Lodge policies. This includes Serving It Right policies and procedures, as well as Health and Safety Legislation.
- Maintain cleanliness of the bar.
- Responsible to lead, develop and coach all team members to ensure a high level of customer service as well as maximum profitability.
- Must be able to delegate tasks appropriately to team members.
- Ensure that the proper pouring procedures are being utilized in compliance with operating procedures.
- Oversee training of new bar staff, including bartenders and barbacks.

**Job Types**: Full-time, Permanent

**Salary**: From $55,000.00 per year

**Benefits**:

- Discounted or free food
- Employee assistance program
- Flexible schedule
- On-site parking
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Whistler, BC V8E 0B2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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